diff --git a/docs/index.md b/docs/index.md index 43d19fbc..9a48b55b 100644 --- a/docs/index.md +++ b/docs/index.md @@ -18,21 +18,6 @@ To start using the archive, head over to the User Guide sections for [Sharing Da If are a developer and want to know how the project is organized, check out the [DANDI Ecosystem](./getting-started/dandi-ecosystem.md) page in the Getting Started section. - -## Where to Get Help - -You can communicate with the DANDI team in a variety of ways, depending on your needs: - -- You can ask questions, report bugs, or -request features [at our helpdesk](https://github.com/dandi/helpdesk/issues/new/choose). -- For interacting with the global neuroscience community, post on https://neurostars.org -and use the tag [dandi](https://neurostars.org/tag/dandi). -- You can use the DANDI Slack workspace, which we will invite you to after approving your [registration on - DANDI using GitHub](https://dandiarchive.org/) (this registration is required to upload data or to use the DANDI - JupyterHub). See [here for details on how to - register](./getting-started/creating-account.md). -- Email us: [info@dandiarchive.org](mailto: info@dandiarchive.org) - ## Contributing and Feedback We are looking for people to give us feedback on this documentation. If anything diff --git a/docs/support.md b/docs/support.md new file mode 100644 index 00000000..75b0e103 --- /dev/null +++ b/docs/support.md @@ -0,0 +1,12 @@ +## Support + +**For questions and support, we recommend using [GitHub Discussions](https://github.com/dandi/helpdesk/discussions/new?category=q-a)** 🙏 + +Additional support channels: + +| Channel | Best For | +|---------|----------| +| ✨ [GitHub Issues](https://github.com/dandi/helpdesk/issues) | Report bugs and request features | +| 💬 [Slack](https://dandiarchive.slack.com/) | Interact with the DANDI community (available after [registration](./getting-started/creating-account.md)) | +| ✉️ [Email](mailto:help@dandiarchive.org) | Communicate privately | +| 🌟 [NeuroStars with the `dandi` tag](https://neurostars.org/tag/dandi) | Interact with the global neuroscience community | diff --git a/mkdocs.yml b/mkdocs.yml index 71d4474d..a9463a55 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -90,6 +90,7 @@ nav: - API: - DANDI Client: "api/dandi-client.md" - REST API: "api/rest-api.md" + - Support: "support.md" # List of extensions markdown_extensions: