What is the current behavior?
What's happening that seems wrong?
We are encountering consistent connection errors when attempting to connect to the EU environment. We initially suspected expired API keys, but ruled that out during testing. After switching to the US environment and successfully establishing connections, we concluded that the issue appears to be specific to the EU environment.
Steps to reproduce
To make it faster to diagnose the root problem. Tell us how can we reproduce the bug.
Switch the base URL to api.eu.deepgram.com and you should see errors with the websocket connection
Expected behavior
What would you expect to happen when following the steps above?
Connections to the EU environment would work without any issues.
Please tell us about your environment
We want to make sure the problem isn't specific to your operating system or programming language.
- Operating System/Version: MacOS 26.3.1
- Language: TypeScript
- Browser: Chrome
Other information
Anything else we should know? (e.g. detailed explanation, stack-traces, related issues, suggestions how to fix, links for us to have context, eg. stack overflow, codepen, etc)
What is the current behavior?
We are encountering consistent connection errors when attempting to connect to the EU environment. We initially suspected expired API keys, but ruled that out during testing. After switching to the US environment and successfully establishing connections, we concluded that the issue appears to be specific to the EU environment.
Steps to reproduce
Switch the base URL to
api.eu.deepgram.comand you should see errors with the websocket connectionExpected behavior
Connections to the EU environment would work without any issues.
Please tell us about your environment
Other information