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[core] ChatWoot: conditional agent name prefix in WA to WhatsApp templates#1988

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devlikepro merged 1 commit intodevlikeapro:corefrom
bergpinheiro:prefix-agentname-msgbot
Apr 6, 2026
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[core] ChatWoot: conditional agent name prefix in WA to WhatsApp templates#1988
devlikepro merged 1 commit intodevlikeapro:corefrom
bergpinheiro:prefix-agentname-msgbot

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@bergpinheiro bergpinheiro commented Mar 29, 2026

Fix empty **: prefix when Add Agent Name is on but chatwoot.sender.name is empty (e.g. system/automated messages). Applies Mustache conditionals to default i18n for chatwoot.to.whatsapp.message.text and chatwoot.to.whatsapp.message.media.caption across all locales.
fixes #1983
fixes #1737

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Fix empty **: prefix when Add Agent Name is on but chatwoot.sender.name is empty (e.g. system/automated messages). Applies Mustache conditionals to default i18n for chatwoot.to.whatsapp.message.text and chatwoot.to.whatsapp.message.media.caption across all locales (fixes devlikeapro#1983).
@devlikepro devlikepro merged commit 1fb82c7 into devlikeapro:core Apr 6, 2026
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devlikepro commented Apr 6, 2026

❤️

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devlikepro added a commit that referenced this pull request Apr 17, 2026
…App templates (#1988)"

This reverts commit 1fb82c7.
fix #2030 - [CHATWOOT] - Native Chatwoot integration sends agent name even when disabled (GOWS)
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[Chatwoot] - "Add Agent Name" adds empty prefix "**:" to system/automated messages Ignore username for robot message

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