offload: product updates (#24487)

<!--Delete sections as needed -->

## Description

Updates for upcoming Offload release.

Preview:
- https://deploy-preview-24487--docsdocker.netlify.app/offload/
-
https://deploy-preview-24487--docsdocker.netlify.app/desktop/setup/vm-vdi/#use-docker-offload

## Related issues or tickets

ENGDOCS-3216
DCL-1433
#24089

## Reviews

<!-- Notes for reviewers here -->
<!-- List applicable reviews (optionally @tag reviewers) -->

- [ ] Technical review
- [ ] Editorial review
- [ ] Product review

Signed-off-by: Craig Osterhout <craig.osterhout@docker.com>

Author: craig-osterhout

content/manuals/admin/organization/manage-products.md

@@ -106,8 +106,7 @@ select **Account**.
 
 > [!NOTE]
 >
-> Docker Offload isn't included in the core Docker subscription plans. To make Docker Offload available, you must [sign
-> up](https://www.docker.com/products/docker-offload/) and subscribe.
+> Docker Offload isn't included in the core Docker subscription plans. To make Docker Offload available, you must [contact sales](https://www.docker.com/products/docker-offload/) and subscribe.
 
 To manage Docker Offload access for your organization, use [Settings
 Management](/manuals/enterprise/security/hardened-desktop/settings-management/_index.md):

content/manuals/desktop/setup/vm-vdi.md

@@ -35,8 +35,9 @@ Docker Desktop via an SSH tunnel. Despite running remotely, features like bind
 mounts and port forwarding continue to work seamlessly, providing a local-like
 experience. To use Docker Offload:
 
-To get started using Docker Offload, see the [Docker Offload
-quickstart](/offload/quickstart/).
+For more information, see the [Docker Offload product
+page](https://www.docker.com/products/docker-offload/) and the [Docker Offload
+documentation](/offload/).
 
 ## Virtual desktop support when using nested virtualization
 

content/manuals/offload/_index.md

@@ -1,14 +1,11 @@
 ---
 title: Docker Offload
 weight: 15
-description: Find documentation on Docker Offload to help you build and run your container images faster, both locally and in CI
+description: Find documentation on Docker Offload to help you offload containers to the cloud.
 keywords: build, cloud, cloud build, remote builder
 params:
   sidebar:
     group: Products
-    badge:
-      color: violet
-      text: Early Access
 
 grid:
 
@@ -23,12 +20,12 @@ grid:
   link: /offload/about/
 
 - title: Configure
-  description: Set up and customize your cloud build environments.
+  description: Configure Docker Offload settings for your organization and Docker Desktop.
   icon: tune
   link: /offload/configuration/
 
-- title: Usage and billing
-  description: Learn about Docker Offload usage and billing, and how to monitor your cloud resources.
+- title: Usage
+  description: Learn about Docker Offload usage and how to monitor your cloud resources.
   icon: monitor_heart
   link: /offload/usage/
 

content/manuals/offload/about.md

@@ -6,46 +6,31 @@ description: Learn about Docker Offload, its features, and how it works.
 keywords: cloud, offload, vdi
 ---
 
+{{< summary-bar feature_name="Docker Offload" >}}
+
 Docker Offload is a fully managed service for building and running containers in
 the cloud using the Docker tools you already know, including Docker Desktop, the
 Docker CLI, and Docker Compose. It extends your local development workflow into a
 scalable, cloud-powered environment, enabling developers to work efficiently even
 in virtual desktop infrastructure (VDI) environments or systems that don't support
 nested virtualization.
 
-
-
 ## Key features
 
 Docker Offload includes the following capabilities to support modern container
 workflows:
 
 - Ephemeral cloud runners: Automatically provision and tear down cloud
   environments for each container session.
-- Hybrid workflows: Seamlessly transition between local and remote execution
-  using Docker Desktop or CLI.
 - Secure communication: Use encrypted tunnels between Docker Desktop and cloud
   environments with support for secure secrets and image pulling.
 - Port forwarding and bind mounts: Retain a local development experience even
   when running containers in the cloud.
-- VDI-friendly: [Use Docker Desktop](../desktop/setup/vm-vdi.md) in virtual desktop environments or systems that
-  don't support nested virtualization.
-
-## Why use Docker Offload?
-
-Docker Offload is designed to support modern development teams working across
-local and cloud environments. It helps you:
-
-- Offload heavy builds and runs to fast, scalable infrastructure
-- Run containers that require more resources than your local setup can provide
-- Use Docker Compose to manage complex, multi-service apps that need cloud
-  resources
-- Maintain consistent environments without managing custom infrastructure
-- Develop efficiently in restricted or low-powered environments like VDIs
+- VDI-friendly: [Use Docker Desktop](../desktop/setup/vm-vdi.md) in virtual
+  desktop environments or systems that don't support nested virtualization.
 
-Docker Offload is ideal for high-velocity development workflows
-that need the flexibility of the cloud without sacrificing the simplicity of
-local tools.
+For more information, see the [Docker Offload product
+page](https://www.docker.com/products/docker-offload/).
 
 ## How Docker Offload works
 
@@ -54,15 +39,15 @@ Docker Desktop to secure, dedicated cloud resources.
 
 ### Running containers with Docker Offload
 
-When you use Docker Offload to build or run containers, a Docker Desktop creates a secure
+When you use Docker Offload to build or run containers, Docker Desktop creates a secure
 SSH tunnel to a Docker daemon running in the cloud. Your containers are started
 and managed entirely in that remote environment.
 
 Here's what happens:
 
 1. Docker Desktop connects to the cloud and triggers container creation.
 2. Docker Offload builds or pulls the required images and starts containers in the cloud.
-3. The connection stays open while the containers run.
+3. The connection stays open while the containers run and you remain active.
 4. When the containers stop running, the environment shuts down and is cleaned
    up automatically.
 
@@ -76,11 +61,36 @@ Despite running remotely, features like bind mounts and port forwarding continue
 to work seamlessly, providing a local-like experience from within Docker Desktop
 and the CLI.
 
-Docker Offload automatically transitions between active and idle states based on
-usage. You're only charged when actively building or running containers. When
-idle for more than 5 minutes, the session ends and resources are cleaned up. For
-details about how this works and how to configure idle timeout, see [Active and
-idle states](configuration.md#understand-active-and-idle-states).
+### Cloud resources
+
+Docker Offload uses cloud hosts with 4 vCPUs and 8 GiB of memory. If you have
+different requirements, [contact
+Docker](https://www.docker.com/pricing/contact-sales/) to explore options.
+
+### Session management and idle state
+
+Docker Offload implements session management and idle state policies to ensure
+fair use across all users.
+
+Here's how session management works:
+
+1. You start a new Docker Offload session. You can only have one session active
+   at a time.
+2. You receive periodic prompts (every 1 to 3 hours) in the Docker Desktop Dashboard
+   to determine if you are still active. When the prompt appears, you can choose to:
+   - Select **Resume** in the prompt to confirm you're still active and
+     continue your session.
+   - Do nothing, select **Cancel**, or dismiss the prompt. You have a
+     5-minute grace period. After the grace period, if you still haven't
+     responded, your session enters a 5-minute idle timeout period. During
+     either period, you can select **Resume** to continue your session and
+     preserve all containers, images, and volumes.
+3. If the idle timeout period exceeds 5 minutes without resuming, the session
+   is suspended (the remote connection is suspended and containers stop
+   running).
+4. After 8 hours of cumulative usage, the periodic prompts become more frequent.
+   If you do not respond to a prompt and the idle timeout expires, your session
+   ends and any containers, images, or volumes are deleted.
 
 ## What's next
 

content/manuals/offload/configuration.md

@@ -8,69 +8,24 @@ keywords: cloud, configuration, settings, offload
 
 {{< summary-bar feature_name="Docker Offload" >}}
 
-You can configure Docker Offload settings at different levels depending on your role. Organization owners can manage
-settings for all users in their organization, while individual developers can configure their own Docker Desktop
+You can configure Docker Offload settings at different levels depending on your
+role. Organization owners can manage settings for all users in their
+organization, while individual developers can configure their own Docker Desktop
 settings when allowed by their organization.
 
 ## Manage settings for your organization
 
-For organization owners, you can manage Docker Offload settings for all users in your organization. For more details,
-see [Manage Docker products](../admin/organization/manage-products.md). To view usage and configure billing for Docker
-Offload, see [Docker Offload usage and billing](/offload/usage/).
+For organization owners, you can manage Docker Offload settings for all users in
+your organization. For more details, see [Manage Docker
+products](../admin/organization/manage-products.md). To view usage for Docker
+Offload, see [Docker Offload usage](/offload/usage/).
 
 ## Configure settings in Docker Desktop
 
-For developers, you can manage Docker Offload settings in Docker Desktop. To manage settings:
+For developers, you can enable or disable Docker Offload in Docker Desktop if
+allowed by your organization. To manage this setting:
 
 1. Open the Docker Desktop Dashboard and sign in.
 2. Select the settings icon in the Docker Desktop Dashboard header.
 3. In **Settings**, select **Docker Offload**.
-
-   Here you can:
-
-   - Toggle **Enable Docker Offload**. When enabled, you can start Offload sessions.
-   - Select **Idle timeout**. This is the duration of time between no activity and Docker Offload entering idle mode.
-     For details about idle timeout, see [Understand active and idle states](#understand-active-and-idle-states).
-
-### Understand active and idle states
-
-Docker Offload automatically transitions between active and idle states to help
-you control costs while maintaining a seamless development experience.
-
-#### When your session is active
-
-Your Docker Offload environment is active when you're building images, running
-containers, or actively interacting with them, such as viewing logs or
-maintaining an open network connection. During active state:
-
-- Usage is charged
-- A remote Docker Engine is connected to your local machine
-- All container operations execute in the cloud environment
-
-#### When your session is idle
-
-When there's no activity, Docker Offload transitions to idle state. During idle
-state:
-
-- You are not charged for usage
-- The remote connection is suspended
-- No containers are running in the cloud
-
-The idle transition delay can be configured in Docker Desktop settings, ranging
-from 10 seconds to 1 hour. This setting determines how long Docker Offload
-waits after detecting inactivity before transitioning to idle state.
-
-#### How your session is preserved
-
-If your session has been idle for less than 5 minutes and you resume activity,
-your previous containers and images are preserved and remain available. This
-allows you to pick up right where you left off.
-
-However, if the idle period exceeds 5 minutes, a new session starts with a
-clean environment and any containers, images, or volumes from the previous
-session are deleted.
-
-> [!NOTE]
->
-> Transitioning from active to idle and back to active within 5 minutes will be
-> charged as continuous usage.
+4. Toggle **Enable Docker Offload**. When enabled, you can start Offload sessions.

content/manuals/offload/feedback.md

@@ -5,7 +5,6 @@ title: Give feedback
 weight: 900
 ---
 
-
 There are several ways you can provide feedback on Docker Offload.
 
 ## Quick survey