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error-message-current-product-key-does-not-support.md

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layout default-layout
noTitleIndex true
needAutoGenerateSidebar true
title Error message - The current product key does not support XXX, please contact the site administrator
keywords Dynamic Web TWAIN, Error Troubleshooting, product key does not support version
breadcrumbText Error message - The current product key does not support XXX, please contact the site administrator
description Error message - The current product key does not support XXX, please contact the site administrator
date 2021-12-03 23:26:46 +0800
last_modified 2022-10-21 14:05:54 +0800

Error Troubleshooting

Error message - The current product key does not support XXX, please contact the site administrator

Symptom

You get an error message that says "The current product key does not support xxx…" or "The current product key is invalid because …".

Cause

You are trying to use an unlicensed feature of Dynamic Web TWAIN or use it on an unlicensed Platform or Browser .

Resolution

Make sure you have the correct license set in the proper configuration. If you have any questions please contact Dynamsoft Support.