Add ability to hide Feedback widget after submission

[Kobby-Bawuah]

Problem Statement

The Sentry Feedback widget stays visible during Session Replay even after a user submits feedback. This can block important parts of the recording, especially on mobile devices. A user is request a function to hide the widget.

Solution Brainstorm

• Allow programmatic hiding of the widget (e.g., hideWidget() method).
• Option to auto-hide the widget after feedback submission.
• Option to exclude the widget from replays after submission.

[ahazelwood]

Especially on a mobile device, the Feedback widget takes over the whole screen and it may become impossible to see what the user is talking about in a Replay.

[Lms24]

Forwarded to the feedback team for further triage

[jas-kas]

@ahazelwood Hi! You mention the mobile experience - to confirm are you still using the web implementation of the widget and viewing a website on mobile?

A few clarification questions on the problem statement:

The Sentry Feedback widget stays visible during Session Replay even after a user submits feedback.

Can you share an example replay? The Feedback widget should not be visible after a user submits feedback in practice. It should show a toast message after submission. If the Feedback widget is stuck being displayed after submission, that is a bug.

Additionally:

the Feedback widget takes over the whole screen and it may become impossible to see what the user is talking about in a Replay.

We try to grab context of what was happening before the Feedback form was opened all together to understand what the user was doing/seeing before the feedback. Are you missing the context from before the feedback submission? It seems like this might be the root cause: #14063.

cc @billyvg

[billyvg]

Yeah the widget should not be visible after it is submitted