Sentry event showing all zeros for Trace ID (contexts.trace.span_id) causing processing error

[jiaxin-lin]

Is there an existing issue for this?

• I have checked for existing issues https://github.com/getsentry/sentry-javascript/issues
• I have reviewed the documentation https://docs.sentry.io/
• I am using the latest SDK release https://github.com/getsentry/sentry-javascript/releases

How do you use Sentry?

Sentry Saas (sentry.io)

Which SDK are you using?

@sentry/remix

SDK Version

10.21.0

Framework Version

remix @ 2.16.5

Link to Sentry event

https://promi-d6.sentry.io/issues/6422520377/events/d5f0306e73b64887ba085086d6f3b704/

Reproduction Example/SDK Setup

Below is our sentry init block

Sentry.init({
  dsn: "__DSN__",
  sendDefaultPii: true,
  tracesSampleRate: 0.01,
  replaysSessionSampleRate: 0.01,
  replaysOnErrorSampleRate: 1,
  attachStacktrace: true,
  // Will be replaced by Vite at build time
  environment: __SENTRY_ENVIRONMENT__,
  integrations: [
    Sentry.captureConsoleIntegration({
      levels: ["warn", "error"],
    }),
  ],
});

We capture events using Sentry.captureException. This started happening after we upgraded the sentry/remix version from v8 to v10 (we followed the upgrade guide of v8->v9 and v9->v10)

Steps to Reproduce

When sending event by calling Sentry.captureException we see that those events appeared in sentry with processing error.

Name: contexts.trace.span_id
Value: 0000000000000000
Reason: not a valid span id

Expected Result

No processing error

Actual Result

Most events have this processing error showed up saying contexts.trace.span_id is all zeros.
Also Trace Details showing the Trace ID as all zeros.

Additional Context

_{Tip: React with 👍 to help prioritize this issue. Please use comments to provide useful context, avoiding +1 or me too, to help us triage it.}

[linear]

JS-1094

[JPeer264]

Hey thanks for your issue. I just tried to set up this example and using the Sentry Wizard to set up Sentry and I am receiving actual trace and span ids.

Do you know when you started to experience the zeros as span ids?

[jiaxin-lin]

hi! It happened right after we made this change:

-    "@sentry/remix": "^8.47.0",
-    "@sentry/vite-plugin": "^2.22.6",
+    "@sentry/remix": "^10.21.0",
+    "@sentry/vite-plugin": "^4.5.0",

We did follow the upgrade guide to go from 8->9 and 9->10.
This was on Oct 23, about 5 days ago.

[JPeer264]

Quite interesting. I tried to reproduce it with the exact versions as you and can't get the same result as you.

Could you try out to check out this repo and see if you can reproduce it somehow here or verify if the setup looks the same?