Fix name of drop-down menu in Support Portal (#60092)

Co-authored-by: Copilot Autofix powered by AI <175728472+Copilot@users.noreply.github.com>

Author: lecoursen

content/support/contacting-github-support/viewing-and-updating-support-tickets.md

@@ -36,11 +36,9 @@ Your capabilities in the {% data variables.contact.landing_page_portal %} depend
 You can only view archived tickets for an enterprise account. Archived tickets are retained for up to three years.
 
 {% data reusables.support.navigate-to-my-tickets %}
-1. Select the **My Tickets** drop-down menu and click the name of the enterprise account.
+1. Select the **Account** dropdown menu and click the name of the enterprise account.
 
 {% indented_data_reference reusables.support.entitlements-note spaces=3 %}
-
-   ![Screenshot showing the "My Tickets" dropdown menu highlighted in dark orange.](/assets/images/help/support/ticket-context.png)
 1. Under the "My tickets" table, click **View archived tickets**.
 
 {% endif %}

data/reusables/support/view-open-tickets.md

@@ -1,10 +1,8 @@
 {% data reusables.support.navigate-to-my-tickets %}
 {% ifversion ghec or ghes %}
-1. Optionally, to view tickets associated with an organization or enterprise account, select the **My Tickets** drop-down menu and click the name of the organization or enterprise account.
+1. Optionally, to view tickets associated with an organization or enterprise account, select the **Account** dropdown menu and click the name of the organization or enterprise account.
 
 {% indented_data_reference reusables.support.entitlements-note spaces=3 %}
-
-   ![Screenshot showing the "My Tickets" dropdown menu highlighted in dark orange.](/assets/images/help/support/ticket-context.png)
 {% endif %}
 1. In the list of tickets, click the subject of the ticket you want to view.
 ![Screenshot showing a list of support tickets. A ticket's subject, "Can't access my private repository," is highlighted in orange.](/assets/images/help/support/my-tickets-list.png)