[403 Error] The caller does not have permission

[arlucio]

Hi Im an Ultra subscription user, and got my subscription very recently, I was triggering messages in parallel using gemini -m {model} -p {message}, but I don't think this isn't allowed at all based on what I understood from the rules and TOS.

I don't use antigravity, don't use cron jobs and don't use gemini via third-party tool.

I searched discussion/issues and haven't found any comments from google team over this issue. Can I have a cleared up on whats happening and what I can do to solve this?

[arlucio]

23/04: Im looking everyday if there is any answer from anybody from google team over this issue and will keep this updated, currently the only response I got is, a google team member closed my last issue saying I should follow progress in some place non specified by him and closed my as duplicate: #25793

whenever I find out which place he was referring to, for us to keep track I post here

[arlucio]

24/04: Third day, still no response, still same issue, cant use the product I paid for at all, no response why, what, how, anything from anybody on google side yet

My issue was re-open, but nothing else added

[arlucio]

25/04 update: still nothing at all from google team. We keep paying and not able to use the product without any explanation at all

[arlucio]

26/04 update: still nothing at all from google team, thats one week that I cant use Googles most expensive subscription and I dont know why and don't know if it will be fixed, or if I will ever get any message about it

[arlucio]

27/04 non-update: as expected, there is no updates at all on the issue

[txgcrb]

Have you found a solution yet? I'm running into the same issue on macOS.

[VanXQ]

Hello, I am a subscriber to Google One AI Pro with an active and valid subscription. As part of my subscription benefits, I am entitled to access the Code Assistant service, including signing in to the Gemini CLI via my Google account.
However, I have been unable to use the Gemini CLI recently. After signing in, any command I input returns the following 403 error:✕ [API Error: [{"error": {"code": 403,"message": "The caller does not have permission","errors": [{"message": "The caller does not have permission","domain": "global","reason": "forbidden"}],"status": "PERMISSION_DENIED"}}]]
I have not violated any terms of service in my use of this account or the Gemini CLI. I sincerely request your assistance in lifting this restriction, so that I can resume normal use of the Gemini CLI through my Google One AI Pro account. Thank you so much for your help!

[arlucio]

28/04 update: no updates, google team haven't yet give any message/reason/anything. We keep on waiting for some goodwill on any response from the 4.2 trillion usd company at all

[jjxjjjjiik-bot]

The anti-gravity platform is experiencing daily retry and server overload errors, making the Pro subscription almost unusable. This has been going on for months without any significant improvement. This is an extremely disappointing company.

[sanadkamhabub]

I have given up on antigravity and Gemini CLI and have switched to using Codex. It is recommended to directly ask Google for a refund.

[afiwinafaji41-sudo]

{
"error": {
"code": 403,
"message": "The caller does not have permission",
"status": "PERMISSION_DENIED"
}
}

[arlucio]

30/04: I stopped getting 403, and now I just always get 429

[afiwinafaji41-sudo]

me，too.
"error": {
"code": 429,
"message": "Resource has been exhausted (e.g. check quota).",
"status": "RESOURCE_EXHAUSTED"
}
}

[etherealNest]

This is rude toward the users, they are ignoring us.

[parkejunior]

they are 😔

[wnn2000]

Hi authors, I am also a Pro user. I meet the same issues for two weeks. But today I just found that everything is ok.

[nailnafir]

how?

[redskelt]

I am a Google One Pro subscriber, but I encountered a 403 PERMISSION DENIED error while trying to connect via the Gemini CLI login auth method.

I first emailed Google One Support. Their response was: "This isn't our department; contact Google Cloud." So, I emailed Google Cloud. Their response? "This isn't a Google Cloud issue; contact Google One."

I kept my patience and reached out to Google One again. This time they told me: "It’s not our responsibility; leave feedback on the Gemini GitHub."

I dealt with this "ping-pong" game for about 20 days until my patience finally ran out. I sent another email to Google One, but this time I demanded: "Send me my authentication logs."

Suddenly, the buck-passing stopped. They replied saying they had forwarded the issue to a specific team (though they didn't say which one). And now? It finally works.

I am truly "impressed" by Google's customer service.

[ExplanatoryPotato]

Sorry if this is a little unrelated, but as a Pro subscriber, how is the speed so far? Any 429s or slow thinking?

[parkejunior]

I think it is back

[imammuslim833-ux]

Hi,
I found your GitHub profile and was impressed by your AI/ML experience and projects.
I’m looking for someone with strong English communication and technical interview experience for a remote collaboration opportunity related to AI/ML interviews.
Would you be interested in discussing further?

Thank you.