App does't prompt for review

[compojoom]

Hey, thank you for the package! I've set it up in an expo project. I'm unsure if I've missed something, but I don't get the expected prompts

on iOS in debug mode - I receive a prompt(don't know if it matters, but I can't dismiss with "not now", unless I click on the star and then hit cancel)
on iOS in production mode - I don't get a prompt and I've never shown a prompt to the user, so not sure what's going on here.

on Andorid in debug mode - I don't see the prompt
on Andorid in production mode - I don't see the prompt

I've looked into logcat and I can see that the library claims that everything is good, but there is no visible UI shown to the user:

2025-11-26 08:39:11.611 15129-15782 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] ReviewService : requestInAppReview (ai.snaptolearn.app)
2025-11-26 08:39:11.612 15129-15630 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] ReviewService : Initiate binding to the service.
2025-11-26 08:39:11.623 15129-15129 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] ReviewService : ServiceConnectionImpl.onServiceConnected(ComponentInfo{com.android.vending/com.google.android.finsky.inappreviewservice.InAppReviewService})
2025-11-26 08:39:11.623 15129-15630 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] ReviewService : linkToDeath
2025-11-26 08:39:11.624 15129-15354 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] OnRequestInstallCallback : onGetLaunchReviewFlowInfo
2025-11-26 08:39:11.624 15129-15630 PlayCore                ai.snaptolearn.app                   I  UID: [10216]  PID: [15129] ReviewService : Unbind from service.

I have the following code:

import Rate, { AndroidMarket } from 'react-native-rate-app';
import Constants from 'expo-constants';

export const requestReview = async () => {
  const androidPackageName =
    Constants.expoConfig?.android?.package ?? 'ai.snaptolearn.app';

  console.log('requesting review for', androidPackageName);
  try {
    const result = await Rate.requestReview({
      androidPackageName,
      androidMarket: AndroidMarket.GOOGLE,
    });

    console.log('Review request result:', result);
  } catch (e) {
    console.warn('Review request failed:', e);
    // Silently fail if review request cannot be made
  }
};

result is always true?

Did I miss something in the docs? Any idea why the prompt doesn't show?

[a-morenovalls]

It happens the same in my case, on Android is not working as expected. Even in Development mode, rating is not shown. Any ideas @huextrat ?

2026-03-04 11:12:44.836  9703-9831  PlayCore                                 I  UID: [10228]  PID: [9703] ReviewService : requestInAppReview (com.opositatest)
2026-03-04 11:12:44.837  9703-10948 PlayCore                           I  UID: [10228]  PID: [9703] ReviewService : Initiate binding to the service.
2026-03-04 11:12:44.848  9703-9703  PlayCore                                I  UID: [10228]  PID: [9703] ReviewService : ServiceConnectionImpl.onServiceConnected(ComponentInfo{com.android.vending/com.google.android.finsky.inappreviewservice.InAppReviewService})
2026-03-04 11:12:44.848  9703-10948 PlayCore                                      I  UID: [10228]  PID: [9703] ReviewService : linkToDeath
2026-03-04 11:12:44.881  9703-10948 PlayCore                               I  UID: [10228]  PID: [9703] ReviewService : Unbind from service.

[huextrat]

Hi!

Could you please test it through Internal App Sharing: https://developer.android.com/guide/playcore/in-app-review/test and confirm whether you have the rating or not

[jose-bernhardt-dave]

I have followed the testing steps for "Test using internal app sharing" and I also dont get the actual prompt to show, I do see the same logs

2026-05-04 20:48:38.970 28050-28206 PlayCore                                         I  UID: [10527]  PID: [28050] ReviewService : requestInAppReview (com.dave)
2026-05-04 20:48:38.973 28050-29561 PlayCore                                  I  UID: [10527]  PID: [28050] ReviewService : Initiate binding to the service.
2026-05-04 20:48:38.994 28050-28050 PlayCore                                         I  UID: [10527]  PID: [28050] ReviewService : ServiceConnectionImpl.onServiceConnected(ComponentInfo{com.android.vending/com.google.android.finsky.inappreviewservice.InAppReviewService})
2026-05-04 20:48:39.001 28050-29561 PlayCore                                            I  UID: [10527]  PID: [28050] ReviewService : linkToDeath
2026-05-04 20:48:39.026 28050-29005 PlayCore                                          I  UID: [10527]  PID: [28050] OnRequestInstallCallback : onGetLaunchReviewFlowInfo
```