[Bug] SKU not found error in purchaseListener on TestFlight and App Store only

[Bharatfegade]

Original Content

@hyochan I am getting SKU not found error in puchaseListener after calling requestPurchase. It works in release mode on device and simulator. But not working on Testflight and App store. I am using react-native-iap version 14.7.19

I am also mentioning Subscription Product Id correctly as well. Can you please give me fix for this.

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Description

A SKU not found error is thrown in purchaseListener after calling requestPurchase. The issue only occurs on TestFlight and the App Store — it works correctly in release mode on both a physical device and simulator.

Environment

Property	Value
react-native-iap version	14.7.19
Platform	iOS
Affected environments	TestFlight, App Store
Working environments	Release mode (device & simulator)

Steps to Reproduce

1. Build and distribute app via TestFlight or App Store
2. Call requestPurchase with a Subscription Product ID
3. Observe purchaseListener callback

Expected Behavior

purchaseListener should process the purchase successfully, as it does in release mode on device and simulator.

Actual Behavior

purchaseListener throws a SKU not found error after requestPurchase is called.

Additional Context

• Subscription Product IDs are confirmed to be set correctly.
• The error does not reproduce in release mode on a physical device or simulator — only on TestFlight and the App Store builds.

Any help or fix would be greatly appreciated.

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🤖 Formatted by gitdog.dev

[gitdogdev]

@Bharatfegade This is an App Store Connect configuration issue, not a library bug. The "SKU not found" error on TestFlight/App Store (but not simulator/device) almost always comes down to one of these causes:

Most Common Causes (check in order)

1. App Store Connect agreements not fully completed

• Go to App Store Connect > Business and verify ALL agreements are signed
• Banking, legal, and tax information must be completed and approved by Apple
• This is the How to use it? #1 overlooked cause

2. Product not in the right state

• Your subscription/IAP product must be in "Approved" or "Ready to Submit" status in App Store Connect
• A product in "Missing Metadata" or "Waiting for Review" state will return not-found errors

3. Bundle ID mismatch

• Verify the bundle ID in your TestFlight/App Store build matches exactly (case-sensitive) with what's in App Store Connect

4. Product IDs don't match exactly

• Double-check the subscription product ID in your code matches App Store Connect exactly (case-sensitive)

5. fetchProducts() must succeed before requestPurchase()

• Always call fetchProducts({skus: [...], type: 'subs'}) first and confirm it returns the product before attempting purchase
• If fetchProducts returns an empty array in TestFlight, the SKU truly isn't available to that build

Diagnostic Step

Add logging to confirm fetchProducts actually returns your subscription before you call requestPurchase:

const {connected, fetchProducts, requestPurchase} = useIAP({
  onPurchaseError: (error) => {
    console.error('Purchase error code:', error.code, 'message:', error.message);
  },
});

useEffect(() => {
  if (connected) {
    fetchProducts({skus: ['your.subscription.id'], type: 'subs'})
      .then(() => console.log('Products fetched successfully'));
  }
}, [connected]);

If fetchProducts returns an empty array in TestFlight, the issue is 100% App Store Connect configuration — not the library.

Worst-Case

If everything looks correct but it still fails, Apple sometimes requires you to delete and recreate the in-app purchase product from scratch in App Store Connect.

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🤖 Generated by gitdog.dev · Have more questions? Tag @gitdog and let me know!

[Bharatfegade]

@hyochan I have the ready to submit status still its not working