16.1.0

🚀 Enhancements

• Updated Intercom Android SDK to 18.1.0
• Updated Intercom iOS SDK to 19.6.0

16.0.0

🚀 Enhancements

• Updated Intercom Android SDK to 18.0.0

⚡ Important Changes

• Minimum cordova-android version is now 15.0.0
• Minimum Android compileSdk is now 36
• Internal storage migrated from SharedPreferences to AndroidX DataStore. Existing data is automatically migrated on first launch. This migration is one-way — downgrading to a previous SDK version will result in loss of local SDK state.

15.0.2

🐛 Bug Fixes

• Fixed Android crash in cordova-plugin-intercom 15.0.0+ by initializing Intercom via ContentProvider before Activity lifecycle. This resolves the IntercomIntegrationException when Intercom Activities launch directly from push notifications.

15.0.1

🚀 Enhancements

• Updated Intercom Android SDK to 17.4.7
• Updated Intercom iOS SDK to 19.5.4

15.0.0

🚀 Enhancements

• Updated Intercom Android SDK to 17.4.4
• Updated Intercom iOS SDK to 19.5.1

👉 Note

• Minimum cordova-android version is now 14.0.0
• Android Target SDK is now 35

14.1.1

🐛 Bug Fixes

• Fixed SDK 34 compilation restriction that prevented building with Android 15 (API level 35). (Android)

14.1.0

🚀 Enhancements

• Improved delineation between AI Agents and bots.
• New handover experience from AI Agents to teammates.
• Added Privacy Policy in the conversation screen.
• Special notice now supports multiple languages.
• Intercom SDK now targets Android 15 (API level 35) (Android)
• Added edge-to-edge support (Android)

14.0.3

🚀 Enhancements

• Added new API isUserLoggedIn. This enables developers to determine if a user is currently logged in to Intercom.
• Added new API fetchLoggedInUserAttributes. This enables developers to retrieve the attributes of the currently logged in user.

🐛 Bug Fixes

• Solves a crash in carousels. (iOS)
• Addressed issue where video input wasn’t available in a conversation. (iOS)
• Fixes issue where first part in a conversation would fail to show as failed in the scenario where it didn’t send. (iOS)
• Resolved some layout issues in the conversation screen for users with large font sizes enabled. (iOS)
• Fixed the bug where users were unable to add a phone number in the attribute collector. (Android)
• Fixed a crash caused by IllegalArgumentException: y must be < bitmap.height(). (Android)

14.0.2

🐛 Bug Fixes

• Now sets the minimum deployment target in the plugin.xml for iOS to avoid collisions with other plugins.

14.0.1

🚀 Enhancements

• It is now possible to send push notifications to the Simulator. (iOS)

🐛 Bug Fixes

• Fixed an issue where it was not possible to close modal view that was opened from a Messenger App. (iOS)
• The message composer is now always displayed on the conversation screen when appropriate.(iOS)
• When a conversation is closed, form entry is disabled on the conversation screen. (iOS & Android)
• Made some minor UI bug fixes. (iOS)
• Fixed the issue where push open stats weren’t tracked correctly. (Android)