7.0.0

• Update iOS SDK version to 17.0.0
• Set minimum iOS version to 15

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⚠️ Codesigning issue with Intercom

A certificate used to sign our SDK was accidentally revoked on April 5th, leading to the invalidation of previously released SDK versions. This incident has caused errors during the integration of our SDK. We sincerely apologise for any inconvenience caused.

To address this issue, we have re-signed and updated all impacted versions to address these issues.

Below are detailed instructions to help you resolve the issue if you are impacted:

For Customers Integrating via Cocoapods:

1. Begin by removing the current version of the Intercom pod. This is achieved by commenting out the Intercom pod line in your Podfile, then running pod install. The output should indicate "Removing Intercom."
2. Next, clear the cached versions of the Intercom SDK by running pod cache clean 'Intercom' --all in your repository.
3. Re-include the Intercom pod in your Podfile by uncommenting the previously commented line.
4. Finally, run pod install again. A new, valid copy of the SDK will be installed.

If any issues arise during this process, running pod repo update before reinstalling the pod may be beneficial. This ensures that you have the latest podspecs from the CocoaPods repository.

6.8.1

• Added a fix for the typescript import for the Expo plugin.

6.8.0

• Fixes support for Expo plugin.

6.7.0

• Fixed a typescript import bug
• Downgraded Android SDK version to 15.4.0 to cater to some issues.

6.6.0

Release Date: 28-02-2024

• Updated iOS SDK to 16.5.9
• This release contains some important bug fixes. We recommend that all customers update to this version.

6.5.0

🚀 Enhancements

• Added a new Expo plugin for Intercom
• Updated iOS SDK to 16.5.6
• Updated Android SDK to 15.6.3

6.4.0

Release Date: 16-01-2024

• Updated iOS SDK to 16.5.1
• This release contains some important bug fixes. We recommend that all customers update to this version.

🐛 Bug Fixes

• Fixed a memory issue that was causing a crash. This crash was identified by the symbol swift_unknownObjectUnownedTakeStrong.
• Fixed a couple of crashes that occurred when uploading image attachments to a conversation:
  • [NSURL URLByAppendingPathComponent:]
  • ITBImageFIleLoader getRotationAngleFromExistingProperties
• Fixed an issue that was preventing Fin from working as expected in some scenarios.
• Fixed an issue that was enabling users to start a conversation from the Messages space when they should not have been.
• Fixed an issue that was causing visiblity problems with the Powered by Intercom badge.

6.3.0

What's Changed

• Bump @babel/traverse from 7.21.5 to 7.23.2 by @dependabot in #139
• Bump @babel/traverse from 7.21.5 to 7.23.2 in /example by @dependabot in #138
• Release 6.2.0 by @mapierce in #141
• Create REPO_OWNER by @kev-null in #140
• Release 6.3.0 by @kbrdthenerd in #148

New Contributors

• @dependabot made their first contribution in #139
• @kev-null made their first contribution in #140

Full Changelog: 6.1.0...6.3.0

6.2.0

🚀 Enhancements

• Added support for WKAppBoundDomains. Customers who use App Bound Domains simply need to add intercom.help to their list of WKAppBoundDomains in their Info.plist. This will ensure that Help Center articles load correctly.
• Perceived bot speed improvements
• Java setup update
• Bumped target SDK to Android 14
• Support anchor links in Articles
• Enables Fin streaming

🐛 Bug Fixes

• Fixed an issue that was preventing Universal Links from opening correctly.
• Fixed an issue that was cutting off messages on iPad.
• Fixed an issue that was preventing the Status Page app from opening on the homescreen.
• Fixed an issue where it tapping on an image with a link was not working.
• Tapping on an in-app now opens the correct conversation.
• Removed unused ViewHolders
• Bump com.github.ben-manes.versions from 0.48.0 to 0.49.0
• Home screen UI fixes
• Intercom Badge hidden when Fin is streaming
• Make new conversations wait for open endpoint
• Use parts from open response to build new conversation intros

Release 6.1.0

🚀 Enhancements

📱 New Feature: Set better expectations with your customers by customising the Start Conversation button in your Messenger

👋 With this release, you can select from a list of options to customize the Start Conversation button in the Messenger. This can be changed in Messenger settings under the "Conversations" section and will affect the Start Conversation button on Messenger Home and in spaces Iike Messages and Help.

🐛 Bug Fixes

• Fixed an issue that prevented some users from selecting any images to upload in a conversation.