6.0.1

🐛 Bug Fixes

• Fixed an issue that was causing a crash when updating a user or logging a user in to Intercom.
• This issue was reported in the Intercom Community Forum here and here.

6.0.0

🚀 Enhancements

• Support for iOS 17 including:
  • Privacy manifest added
  • Digitally signed SDK

🐛 Bug Fixes

• Resolved an issue that was causing a crash when long pressing messages on iOS 17
• Fixed Android crash due to concurrent modification exception.
• Fixed Android issue with device token removal after user identity reset.
• Fixed Android crash related to locale settings on older OS versions.
• Fixed date and time picker issue.

Notes:

• This version requires Android compileSdkVersion to be at least 34. If you are not ready to use API level 34, please stay on the previous version of Intercom.
• The following deprecated functions have now been removed and the below alternatives should be used:

Deprecated method	Replacement
registerIdentifiedUser	loginUserWithUserAttributes
registerUnidentifiedUser	loginUnidentifiedUser
updateUser(params: UpdateUserParamList)	updateUser(userAttributes: UserAttributes)
displayMessenger	present
displayHelpCenter	presentSpace(space: Space)
displayMessageComposer	presentMessageComposer
displayArticle	presentContent(content: Content)
displayCarousel	presentContent(content: Content)
displaySurvey	presentContent(content: Content)
displayHelpCenterCollections	presentContent(content: Content)

5.3.1

📱 New Feature : Tickets Space in Messenger

👋 Introducing the new tickets space in Messenger. Enabling the ticket space lets end users submit, view, and get updates on all of their tickets from one centralized place in the Messenger.

🐛 Bug Fixes

• Fixed a memory leak issue with NSURLSession.
• Fixes crash due to notification bubbles on older Android versions.
• Fixes NullPointerException that might have occurred when sending a message on Android.
• Fixes Manifest merger failed error when using a FileProvider on Android.
• Enable editing on Attribute Collectors if the value already exists.

5.2.0

Enhancements 🎉

• New API to present a conversation programmatically.

5.1.2

What's Changed

• Add example app readme by @uddish in #104
• fix: Do not query for userId when it is not present by @theVinesh in #105
• Update Intercom iOS version to 15.0.2 by @kbrdthenerd in #107

Full Changelog: 5.1.1...5.1.2

5.1.1

What's Changed

• FIx: Handle loginUserWithUserAttributes with only userId by @albinekb in #102

Full Changelog: 5.1.0...5.1.1

5.1.0

What's Changed

• Bumps Android sdk to 15.1.+
• Fixes deeplinks for iOS when the app is in a killed state by @uddish in #95
• Fix multiple collections display on React Native [iOS] by @uddish in #96
• fix: RN Intercom on iOS run not on main thread by @mateusz1913 in #86
• Update readme according to the docs by @uddish in #98
• Replace deprecated methods in readme by @uddish in #100

Full Changelog: 5.0.0...5.1.0

5.0.0

Meet Fin 👋 a breakthrough AI bot powered by GPT-4, OpenAI's most advanced AI model. Fin solves complex problems and provides safer, more accurate answers than any AI bot on the market.

Fin...

• Holds complete support conversations in plain English, powered by GPT-4 and Intercom’s proprietary ML technology.
• Requires zero setup. Just point it at your help center and turn it on.
• Provides trustworthy, accurate answers based on your existing support content.
• Seamlessly passes more complex questions directly to your human support team.

Learn more 👉 www.intercom.com/fin

4.0.1

• Fixes build issue on Android

4.0.0

🚀 Enhancements

In v4.0.0 of the Intercom React Native!! Say hello to the most customizable Messenger. Ever. 👋

📱 New feature: Messenger

👋🏼 Introducing the fully customizable Messenger that provides customers with in-context engagement throughout their journey.

• Customization: Now you can update and style your Messenger just the way you want it and enable a consistent brand experience with a fully customizable Messenger. Learn more and get started here.
  

• Spaces: You’ll have increased product flexibility and versatility with Messenger ‘spaces’ that provide intuitive navigation for your customers. Let’s go through each of the 3 new spaces you can add to your Messenger:

  • Home Space: A redesigned Home screen that’s highly configurable and supports multiple use cases with new capabilities.
  • Messages Space: Messages is a dedicated space for conversation management. Both inbound and outbound conversations and conversations which contain tickets will live here.
  • Help Space: Enable customers to better self-serve with a more intuitive and personalized support experience. Customers can access a full, in-context help center from anywhere in your product with the dedicated Help Space.

📱 New feature: Tickets

Go beyond simple live chat – handle complex customer requests asynchronously.

• As you scale, so does your conversation volume and not every customer request can be handled in a live chat. That’s where tickets come in.
• Let customers submit tickets directly from your app for async resolution

Learn more about Intercom Messenger

Learn more about Intercom Tickets

👉 Upgrade to the latest version of the mobile SDK today to use the feature on mobile.