chore(issues): polish templates with first-person voice, prechecks, severity, and EN parity

- rewrite all field labels in first-person ("我的"/"My") so the rendered form reads as the submitter speaking
- add "before I submit" checkboxes (search, redaction, docs read) to bug/idea/ui/deploy/question
- add severity dropdown to bug templates (blocker/major/minor/trivial)
- backfill EN bug placeholders to match ZH; add EN versions of UI/deploy/question
- renumber files so zh/en pairs are adjacent (01/02 bug, 03/04 idea, 05/06 ui, 07/08 deploy, 09/10 question)

Author: james-6-23

.github/ISSUE_TEMPLATE/01_bug_zh.yml

@@ -8,10 +8,20 @@ body:
       value: |
         感谢反馈。贴日志或配置时，请把 **Refresh Token / Access Token / API Key / Cookie** 打码再发。
 
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: 提交前我已确认
+      options:
+        - label: 我搜过 [已有 issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue)，没找到一样的问题
+          required: true
+        - label: 我已经把日志/配置里的 Token、API Key、密码等敏感信息打码
+          required: true
+
   - type: dropdown
     id: area
     attributes:
-      label: 哪块出了问题？
+      label: 我遇到的问题在哪块？
       options:
         - 网关 API（/v1/chat/completions、/responses、/messages、Images）
         - 账号池 / 调度 / 健康度 / 冷却恢复
@@ -22,38 +32,50 @@ body:
     validations:
       required: true
 
+  - type: dropdown
+    id: severity
+    attributes:
+      label: 严重程度
+      options:
+        - 阻塞 — 功能完全无法使用
+        - 严重 — 影响主要功能，但有 workaround
+        - 一般 — 偶尔触发或影响次要功能
+        - 轻微 — 体验小瑕疵，不影响使用
+    validations:
+      required: true
+
   - type: textarea
     id: what-happened
     attributes:
-      label: 出了什么状况？
+      label: 我遇到了什么状况？
       description: 大概描述一下现象就行，能附上报错信息或截图更好。
       placeholder: |
-        例如：调用 /v1/chat/completions 时返回 502，后台日志里看到 "no available account"……
+        例如：我在调用 /v1/chat/completions 时返回 502，后台日志里看到 "no available account"……
     validations:
       required: true
 
   - type: textarea
     id: how-to-trigger
     attributes:
-      label: 怎么触发的？（可选）
-      description: 不用很严格，"大概这样操作就出现了"也可以。
+      label: 我是怎么触发的？（可选）
+      description: 不用很严格，"我大概这样操作就出现了"也可以。
       placeholder: |
-        1. 用 Codex CLI 连上网关
+        1. 我用 Codex CLI 连上网关
         2. 连续发了几条消息
         3. 第 3 条开始 502
 
   - type: textarea
     id: env
     attributes:
-      label: 环境信息（可选，能填就填）
+      label: 我的环境信息（可选，能填就填）
       value: |
-        - 部署形态：PG+Redis / SQLite+Memory / 源码 / 其他
-        - 版本或 commit：
-        - 客户端：Codex CLI / Claude Code / OpenAI SDK / 其他
-        - 浏览器（前端问题填）：
+        - 我的部署形态：PG+Redis / SQLite+Memory / 源码 / 其他
+        - 我的版本或 commit：
+        - 我用的客户端：Codex CLI / Claude Code / OpenAI SDK / 其他
+        - 我的浏览器（前端问题填）：
 
   - type: textarea
     id: extra
     attributes:
-      label: 补充信息（可选）
-      description: 想到什么写什么，比如怀疑是哪里的问题、试过什么解决方法。
+      label: 我的补充信息（可选）
+      description: 想到什么写什么，比如我怀疑是哪里的问题、我试过什么解决方法。

.github/ISSUE_TEMPLATE/06_bug_en.yml .github/ISSUE_TEMPLATE/02_bug_en.yml.github/ISSUE_TEMPLATE/06_bug_en.yml renamed to .github/ISSUE_TEMPLATE/02_bug_en.yml

@@ -8,6 +8,16 @@ body:
       value: |
         Thanks for reporting. Please redact **Refresh Tokens / Access Tokens / API keys / cookies** before pasting logs or configs.
 
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: Before I submit
+      options:
+        - label: I searched [existing issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue) and didn't find a duplicate
+          required: true
+        - label: I redacted tokens, API keys, passwords, and other secrets from logs/configs
+          required: true
+
   - type: dropdown
     id: area
     attributes:
@@ -22,11 +32,25 @@ body:
     validations:
       required: true
 
+  - type: dropdown
+    id: severity
+    attributes:
+      label: Severity
+      options:
+        - Blocker — feature is completely unusable
+        - Major — core feature affected, but a workaround exists
+        - Minor — happens occasionally or affects a secondary feature
+        - Trivial — cosmetic / small UX glitch
+    validations:
+      required: true
+
   - type: textarea
     id: what-happened
     attributes:
       label: What went wrong?
       description: A short description is fine. Logs or screenshots help a lot.
+      placeholder: |
+        e.g. Calling /v1/chat/completions returned 502, and the backend log shows "no available account"…
     validations:
       required: true
 
@@ -35,6 +59,10 @@ body:
     attributes:
       label: How to reproduce? (optional)
       description: Rough steps are fine — no need to be exact.
+      placeholder: |
+        1. Connect to the gateway with Codex CLI
+        2. Send a few messages in a row
+        3. The 3rd one starts returning 502
 
   - type: textarea
     id: env
@@ -50,3 +78,4 @@ body:
     id: extra
     attributes:
       label: Anything else? (optional)
+      description: Free-form notes — your guess at the root cause, things you've tried, related issues, etc.

.github/ISSUE_TEMPLATE/02_idea_zh.yml .github/ISSUE_TEMPLATE/03_idea_zh.yml.github/ISSUE_TEMPLATE/02_idea_zh.yml renamed to .github/ISSUE_TEMPLATE/03_idea_zh.yml

@@ -8,10 +8,18 @@ body:
       value: |
         随手记下来就行，哪怕只是个一句话的方向，也欢迎提。
 
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: 提交前我已确认
+      options:
+        - label: 我搜过 [已有 issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue)，没看到类似的想法
+          required: true
+
   - type: textarea
     id: idea
     attributes:
-      label: 你的想法
+      label: 我的想法
       placeholder: |
         例如：希望调度器支持按地区/延迟分组；希望 Image Studio 支持批量任务；
         希望 API Key 可以设置请求频率上限……
@@ -21,16 +29,16 @@ body:
   - type: textarea
     id: why
     attributes:
-      label: 想解决什么问题 / 用在什么场景？（可选）
-      placeholder: 现在是怎么用的，哪里别扭，加上这个会变成什么样。
+      label: 我想解决什么问题 / 用在什么场景？（可选）
+      placeholder: 我现在是怎么用的，哪里别扭，加上这个会变成什么样。
 
   - type: dropdown
     id: priority
     attributes:
-      label: 对你来说有多重要？（随手选）
+      label: 对我来说有多重要？（随手选）
       options:
         - 顺手提一下，有就更好
-        - 挺需要的，会影响日常使用
+        - 挺需要的，会影响我的日常使用
         - 强烈想要，目前是个明显痛点
     validations:
       required: false

.github/ISSUE_TEMPLATE/03_ui_zh.yml

@@ -8,10 +8,18 @@ body:
       value: |
         Even a one-liner is welcome. Don't worry about writing a full spec.
 
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: Before I submit
+      options:
+        - label: I searched [existing issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue) and didn't see a similar idea
+          required: true
+
   - type: textarea
     id: idea
     attributes:
-      label: Your idea
+      label: My idea
       placeholder: |
         e.g. group accounts by region/latency in the scheduler;
         batch jobs in Image Studio; per-API-key rate limits…
@@ -22,11 +30,12 @@ body:
     id: why
     attributes:
       label: What problem does it solve? (optional)
+      placeholder: How I'm using it today, what's awkward, and what changes if this lands.
 
   - type: dropdown
     id: priority
     attributes:
-      label: How important is it to you? (just a vibe check)
+      label: How important is it to me? (just a vibe check)
       options:
         - Nice to have
         - Would noticeably improve daily use

.github/ISSUE_TEMPLATE/07_idea_en.yml .github/ISSUE_TEMPLATE/04_idea_en.yml.github/ISSUE_TEMPLATE/07_idea_en.yml renamed to .github/ISSUE_TEMPLATE/04_idea_en.yml

@@ -0,0 +1,43 @@
+name: 管理后台体验反馈
+description: 控制台 UI / 交互 / 视觉相关问题——截图比文字更有说服力
+title: "[UI] "
+labels: ["type/ui", "area/frontend"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        前端问题强烈建议附上 **截图或录屏**，一图胜千言。
+
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: 提交前我已确认
+      options:
+        - label: 我搜过 [已有 issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue)，没找到一样的问题
+          required: true
+        - label: 我会在下方附上截图或录屏（直接把图片拖进描述框即可）
+          required: true
+
+  - type: textarea
+    id: detail
+    attributes:
+      label: 我看到了什么 / 想优化什么？
+      description: 哪个页面、哪个组件、什么场景下我遇到的。
+      placeholder: |
+        例如：我在窄屏下看账号列表页，表格列被挤变形；
+        我觉得图表的颜色对比度太低看不清；
+        我发现某个按钮的 hover 状态很奇怪……
+    validations:
+      required: true
+
+  - type: input
+    id: page
+    attributes:
+      label: 我遇到的页面（可选）
+      placeholder: 如 /admin/accounts、/admin/usage、Image Studio……
+
+  - type: textarea
+    id: env
+    attributes:
+      label: 我的浏览器 / 屏幕信息（可选）
+      placeholder: 如 Chrome 130 / macOS / 1920×1080；或手机 Safari 等。

.github/ISSUE_TEMPLATE/05_question_zh.yml

@@ -0,0 +1,43 @@
+name: Admin UI Feedback (English)
+description: Admin console UI / interaction / visual issues — a screenshot is worth a thousand words
+title: "[UI] "
+labels: ["type/ui", "area/frontend"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        For frontend issues, please attach a **screenshot or screen recording** — much faster than describing in words.
+
+  - type: checkboxes
+    id: prechecks
+    attributes:
+      label: Before I submit
+      options:
+        - label: I searched [existing issues](https://github.com/james-6-23/codex2api/issues?q=is%3Aissue) and didn't find a duplicate
+          required: true
+        - label: I'll attach a screenshot or recording below (just drag the image into the description box)
+          required: true
+
+  - type: textarea
+    id: detail
+    attributes:
+      label: What did I see / what should be improved?
+      description: Which page, which component, in what scenario.
+      placeholder: |
+        e.g. On a narrow screen, the columns of the accounts list table get squashed;
+        the chart colors are too low-contrast to read;
+        the hover state on a button looks broken…
+    validations:
+      required: true
+
+  - type: input
+    id: page
+    attributes:
+      label: Page involved (optional)
+      placeholder: e.g. /admin/accounts, /admin/usage, Image Studio…
+
+  - type: textarea
+    id: env
+    attributes:
+      label: Browser / screen info (optional)
+      placeholder: e.g. Chrome 130 / macOS / 1920×1080; or mobile Safari, etc.