Webhook Triggers from (Bitbucket) Pull Requests are not processed

[BD-Spijker]

Jenkins and plugins versions report

Environment

Jenkins: 2.541.2
OS: Linux - 5.14.0-611.54.1.el9_7.x86_64
Java: 21.0.10 - Red Hat, Inc. (OpenJDK 64-Bit Server VM)
---
active-directory:2.41
allure-jenkins-plugin:2.34.0
analysis-model-api:13.18.0-935.v784ca_107400a_
antisamy-markup-formatter:173.v680e3a_b_69ff3
apache-httpcomponents-client-4-api:4.5.14-269.vfa_2321039a_83
apache-httpcomponents-client-5-api:5.6-183.ve5a_8a_b_e71e59
asm-api:9.9.1-189.vb_5ef2964da_91
atlassian-bitbucket-server-integration:5.0.1
authentication-tokens:1.144.v5ff4a_5ec5c33
badge:2.562.vc3c0b_6925377
blueocean:1.27.25
blueocean-bitbucket-pipeline:1.27.25
blueocean-commons:1.27.25
blueocean-config:1.27.25
blueocean-core-js:1.27.25
blueocean-dashboard:1.27.25
blueocean-display-url:2.4.4
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blueocean-github-pipeline:1.27.25
blueocean-i18n:1.27.25
blueocean-jwt:1.27.25
blueocean-personalization:1.27.25
blueocean-pipeline-api-impl:1.27.25
blueocean-pipeline-editor:1.27.25
blueocean-pipeline-scm-api:1.27.25
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blueocean-rest-impl:1.27.25
blueocean-web:1.27.25
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branch-api:2.1280.v0d4e5b_b_460ef
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data-tables-api:2.3.5-1497.v38449eb_7d5a_1
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echarts-api:6.0.0-1165.vd1283a_3e37d4
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email-ext:1933.v45cec755423f
emoji-symbols-api:17.0-57.v8d44b_9a_b_d5ea_
envinject:2.934.vc674e76cf954
envinject-api:1.237.v82803a_511906
extra-tool-installers:211.v880567f652f0
favorite:2.263.v941d21defef7
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font-awesome-api:7.1.0-882.v1dfb_771e3278
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generic-tool:1.17.vb_8a_b_4e5600c9
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git-client:6.5.0
github:1.46.0
github-api:1.330-492.v3941a_032db_2a_
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hashicorp-vault-plugin:379.v080d932e61e4
htmlpublisher:427
http_request:1.24
instance-identity:203.v15e81a_1b_7a_38
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jackson2-api:2.20.1-423.v13951f6b_6532
jackson3-api:3.1.0-64.v37e742c35905
jakarta-activation-api:2.1.4-1
jakarta-mail-api:2.1.5-1
jakarta-xml-bind-api:4.0.6-12.vb_1833c1231d3
javax-activation-api:1.2.0-8
javax-mail-api:1.6.2-11
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jenkins-design-language:1.27.25
jjwt-api:0.11.5-120.v0268cf544b_89
joda-time-api:2.14.0-177.vd7e9347b_e7d5
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json-api:20251224-185.v0cc18490c62c
json-path-api:3.0.0-218.vcd4dd1355de2
jsoup:1.22.1-76.v9cdb_2456c0e3
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mailer:525.v2458b_d8a_1a_71
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mina-sshd-api-common:2.16.0-167.va_269f38cc024
mina-sshd-api-core:2.16.0-167.va_269f38cc024
monitoring:2.6.0
next-build-number:66.v4b_4762172d53
nodejs:1.6.6
okhttp-api:4.12.0-195.vc02552c04ffd
oss-symbols-api:442.v99039087229b_
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pipeline-model-extensions:2.2277.v00573e73ddf1
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pipeline-stage-step:322.vecffa_99f371c
pipeline-stage-tags-metadata:2.2277.v00573e73ddf1
pipeline-stage-view:2.39
pipeline-utility-steps:2.20.0
plain-credentials:199.v9f8e1f741799
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prism-api:1.30.0-703.v116fb_3b_5b_b_a_a_
pubsub-light:1.19
remote-file:1.24
robot:6.2.0
scm-api:728.vc30dcf7a_0df5
script-security:1399.ve6a_66547f6e1
snakeyaml-api:2.5-149.v72471e9c6371
snakeyaml-engine-api:3.0.1-5.vd98ea_ff3b_92e
sonar:2.18.2
sse-gateway:1.29
ssh-credentials:361.vb_f6760818e8c
ssh-slaves:3.1097.v868116049892
sshd:3.384.vc89b_5e138cf9
structs:362.va_b_695ef4fdf9
theme-manager:327.v780d7096ec29
timestamper:1.30
token-macro:477.vd4f0dc3cb_cf1
trilead-api:2.284.v1974ea_324382
variant:70.va_d9f17f859e0
warnings-ng:12.10012.v753ff0d0363a_
workflow-aggregator:608.v67378e9d3db_1
workflow-api:1398.v67030756d3fb_
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workflow-cps:4257.vb_2e202808577
workflow-durable-task-step:1464.v2d3f5c68f84c
workflow-job:1571.vb_423c255d6d9
workflow-multibranch:821.vc3b_4ea_780798
workflow-scm-step:466.va_d69e602552b_
workflow-step-api:710.v3e456cc85233
workflow-support:1015.v785e5a_b_b_8b_22

What Operating System are you using (both controller, and any agents involved in the problem)?

NAME="Red Hat Enterprise Linux"
VERSION="9.7 (Plow)"
ID="rhel"
ID_LIKE="fedora"
VERSION_ID="9.7"
PLATFORM_ID="platform:el9"
PRETTY_NAME="Red Hat Enterprise Linux 9.7 (Plow)"
ANSI_COLOR="0;31"
LOGO="fedora-logo-icon"
CPE_NAME="cpe:/o:redhat:enterprise_linux:9::baseos"
HOME_URL="https://www.redhat.com/"
DOCUMENTATION_URL="https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/9"
BUG_REPORT_URL="https://issues.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 9"
REDHAT_BUGZILLA_PRODUCT_VERSION=9.7
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="9.7"

Reproduction steps

• Create a multibranch pipeline using Git plugin
• In Bitbucket create a webhooks, where Pull Request triggers are actived (like: opened, modified, deleted)
• Create or update a pull-request

Expected Results

Multibranch pipeline using the git plugin should have been triggered based on the webhook triggers

Actual Results

Bitbucket says the webhook triggered, but nothing happens in Jenkins

Anything else?

Jenkins log also shows nothing

Are you interested in contributing a fix?

No response