chore(KNO-13495): Add broadcast email best practices#1472
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Risk LOW: Adds a short "Best practices" section to the existing broadcasts documentation advising users to separate marketing and transactional email channels.
Reasons
- Only 1 file modified (
content/concepts/broadcasts.mdx), an existing MDX content page - Minimal diff: 4 lines added, 0 deleted
- No structural, component, or configuration changes
- No new pages, sidebar changes, or image additions
- Author (
rachael-t) is a known repository contributor
Notes
- The new paragraph is content-only and positioned logically before the FAQ section
- No links or code references to verify beyond the existing ones already in the file
Sent by Cursor Automation: Docs PR classifier
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Description
Adds a best practices section to the broadcast docs, including our recommendation that customers should consider adding a separate, dedicated marketing email channel for recurring/high-volume broadcasts to help protect transactional email deliverability and sender reputation.
Opted to create a new best practices section vs adding in FAQ to help make sure this is better surfaced when customers are reviewing the docs (and we can add to it if we have anything else we want to make sure to recommend).
https://docs-git-rt-kno-13495-broadcast-best-practices-knocklabs.vercel.app/concepts/broadcasts#best-practices
Tasks
KNO-13495