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docs: document legacy read API rate limits #3147

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docs: document legacy read API rate limits
maxdeichmann Jun 18, 2026
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style: format support playbook
maxdeichmann Jun 18, 2026
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3 changes: 3 additions & 0 deletions content/faq/all/api-limits.mdx
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Expand Up @@ -34,8 +34,11 @@ Rate limits are applied per-organization.
| **Prompts**. GET APIs used to fetch prompts for use in applications. | No limit | No limit | No limit |
| **Metrics**. GET APIs used to fetch analytics data, e.g. [metrics api](/docs/analytics/metrics-api). | 100 req/day | 200 req/day | 2000 req/day |
| **Datasets**. APIs used to work with [datasets and experiments](/docs/datasets). | 100 req/min | 200 req/min | 1,000 req/min |
| **Legacy read APIs**. Older trace, observation, and session read endpoints, listed below. | 15 req/min | 30 req/min | 100 req/min |
| **API**. All other APIs. | 30 req/min | 100 req/min | 1,000 req/min |

The legacy read APIs are `GET /api/public/traces`, `GET /api/public/traces/{traceId}`, `GET /api/public/observations`, `GET /api/public/observations/{observationId}`, `GET /api/public/sessions`, and `GET /api/public/sessions/{sessionId}`.

On the Enterprise plan, you can request custom rate limits by contacting [support](/support).

**Rate limit response**
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1 change: 1 addition & 0 deletions content/handbook/support/how-to-answer-support-questions.mdx
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Expand Up @@ -248,6 +248,7 @@ If something here still doesn't add up, let me know and I'll investigate further
Best,
{you}
```

</details>

<details>
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