[BUG] <Plex docker container for unraid stopped working after recent update>

[thewickedjon]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

Apparently my plex db is corrupt after an update?

This XML file does not appear to have any style information associated with it. The document tree is shown below.

It stays like this forever.

The log shows this:

The only thing I did was perform an update.

At this time I have no appdata backups available for this.

i need help fixing this, or at least removing this "server" from my plex account and making sure it doesnt show up on my subscriber's screens ( as unavailable) until I build a new one.

Expected Behavior

The plex server docker should come back online as expected after an updated.

Steps To Reproduce

• wait until an update is available
• perform the update from the unraid dashboard ( click on plex container > update)
• the plex db is now corrupt.

Environment

- OS: Unraid 6.12.14
- How docker service was installed: through the unraid applications > linuxserver's repository)

CPU architecture

x86-64

Docker creation

this was installed from unraid's  app plugin.

Container logs

Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!
Error: Unable to set up server: std::exception (N2DB9ExceptionE)
Starting Plex Media Server. . . (you can ignore the libusb_init error)
Connection to localhost (127.0.0.1) 32400 port [tcp/*] succeeded!

[github-actions]

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[j0nnymoe]

Plex should have it's own backups you can use.

[thewickedjon]

Plex should have it's own backups you can use.

Pardon my ignorance, but where? if you have a link , walkthrough, step-by-step, that you could post, i would very much appreciate it.

[j0nnymoe]

Plex should have it's own backups you can use.

Pardon my ignorance, but where? if you have a link , walkthrough, step-by-step, that you could post, i would very much appreciate it.

All in your appdata and plex explains the folder it will be kept in. I would argue if you're planning to give access to "subscribers", you should understand how this stuff works first.

[thewickedjon]

Plex should have it's own backups you can use.

Pardon my ignorance, but where? if you have a link , walkthrough, step-by-step, that you could post, i would very much appreciate it.

All in your appdata and plex explains the folder it will be kept in. I would argue if you're planning to give access to "subscribers", you should understand how this stuff works first.

SO, not to get into the gatekeeping aspect of this. i'm assuming you are referencing something like this? (https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/)

I guess I wanted help understanding why is it that my emby/jellyfin instances have never crashed like this, if it is an unraid-specific bug , and if there is a specific url you could point to perhaps documenting a restore in unraid? lets assume im not planning on granting anyone access, that i'm a total noob, and that its for my own use,, and move from there.

[thewickedjon]

Hey So , I actually followed the link I posted, and was able to restore a db backup via terminal.

Soo, thank you!!!