[BUG] Tautulli hangs after start, webui and notifications stop working after the latest update

[PilaScat]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

After the latest update, Tautulli starts but hangs shortly after. Based on the logs, the container appears to continue running and checks for updates every 6 hours, but the webui becomes unreachable, and notifications do not work. It is necessary to manually restart the container to get it running again, but the issue reoccurs after a short time.

Expected Behavior

The container should work normally, the webui should always be accessible, and notifications should be operational.

Steps To Reproduce

1. Start the Tautulli container after updating to the latest version.
2. Wait a few minutes after startup.
3. Try to access the webui and check if notifications are working.
4. Check the logs to confirm the container appears active and checks for updates, but the webui is inaccessible.

Environment

- OS: unRAID

CPU architecture

x86-64

Docker creation

Official template, using it since 4 years

Container logs

no relevant logs

[github-actions]

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[Fireworks13k8]

Hello,

Same issue here without any logs.
Last unraid version.

PS : Work around with version pining in container repository : lscr.io/linuxserver/tautulli:v2.16.0-ls210

[luizfeliperc]

I'm glad to know I'm not the only one with this problem. I was already looking for errors in my system.

The problem occurs randomly; sometimes after restarting the container, the web UI stops working within minutes, other times it works for hours without stopping.

In the logs, I don't see any crashes; it seems to work normally, but the page becomes inaccessible, and in the end, I get a timeout error.

[fryfrog]

I'm 98% sure this is the same sqlite 3.51.x issue that Sonarr is seeing. If you switch to the official tautulli image which is debian based and using eqlite 3.41.x, it should resolve. Or you could roll backward until you find an image w/ the 3.50.x or older sqlite.

On the sonarr side, we don't know what the actual problem is :(

[tooviral]

having same issue here.

going back to linuxserver/tautulli:v2.16.0-ls210 solves it for now

now time to check sonarr

[EvilAaron]

Same issue here, fought with it last night. Was strange cause no errors in log and docker ran fine after I lose connection. Sometimes 30 seconds sometimes 10 minutes after restarting container. I pinned this version this morning v2.15.1-ls176 and it worked fine all day. I will try the more recent one mentioned in this thread and watch here for more info before updated to latest build again.

Lost a day of stats after auto updated and not noticing was down :gasp: lol

[cezarcretzu]

happened for me as well since the last update two days ago. the just became unresponsive and kept loading to a halt. restarting the container fixed but it was just a matter of time to crash again

this was in parallel with PMS becoming unreachable overnight (although container manager shows all up and running) and thought they were linked. looks like not. swithced back to the previous version to see how it goes.

[tuatulli/plex in container manager/docker on DSM Synology]

[timelordx]

Same problem here.

[FrackerZ]

I'm having exactly the same problem...
The application ends up not working without any errors in the logs.

I also advise anyone encountering this problem to revert to the previous image in your compose stack to: image: lscr.io/linuxserver/tautulli:v2.16.0-ls210

just before the update.

[FloydKulis]

I have exactly the same thing. In the reissue, they write that it's not Tautulla's fault, but the implementation of linuxserver.
https://www.reddit.com/r/Tautulli/comments/1q6qeh2/tautulli_freezing_after_a_few_minutes_in_v2160/

[craaaaaash]

same issue here. using linuxserver/tautulli:v2.16.0-ls210 works as a workaround for me as well.

[PilaScat]

Seems fixed after the latest update