improve timeout behavior

livekit-api/livekit/api/_dial_timeout.py

@@ -0,0 +1,40 @@
+from __future__ import annotations
+
+from typing import Optional, Union
+
+from livekit.protocol.connector_whatsapp import AcceptWhatsAppCallRequest
+from livekit.protocol.sip import CreateSIPParticipantRequest, TransferSIPParticipantRequest
+
+# Requests that carry wait_until_answered / ringing_timeout and share the
+# phone-dialing timeout behavior.
+DialRequest = Union[
+    CreateSIPParticipantRequest,
+    TransferSIPParticipantRequest,
+    AcceptWhatsAppCallRequest,
+]
+"""@private"""
+
+# Calls that dial a phone (SIP CreateSIPParticipant with wait_until_answered and
+# TransferSIPParticipant; WhatsApp AcceptWhatsAppCall with wait_until_answered)
+# take longer than a normal request.
+DIAL_TIMEOUT = 30.0
+"""@private"""
+
+# A dialing request must outlast the ringing window, or it would abort before
+# the call can be answered. Keep the request timeout at least this many seconds
+# above the request's ringing_timeout.
+RINGING_TIMEOUT_MARGIN = 2.0
+"""@private"""
+
+
+def dial_timeout(user_timeout: Optional[float], request: DialRequest) -> float:
+    """Request timeout (seconds) for a phone-dialing call: the user-supplied
+    value (or the dial default) raised, when needed, to stay at least
+    RINGING_TIMEOUT_MARGIN above the request's ringing_timeout.
+
+    @private
+    """
+    effective = user_timeout if user_timeout else DIAL_TIMEOUT
+    if request.HasField("ringing_timeout"):
+        effective = max(effective, request.ringing_timeout.seconds + RINGING_TIMEOUT_MARGIN)
+    return effective

livekit-api/livekit/api/_failover.py

@@ -31,16 +31,28 @@
 
 FAILOVER_MAX_ATTEMPTS = 3
 FAILOVER_BACKOFF_BASE = 0.2  # seconds
-
-
-def failover_attempts(enabled: bool, host: Optional[str], force: bool = False) -> int:
+# Below this per-request timeout (seconds) a retry is unlikely to help and many
+# clients would retry in lockstep across regions, so a short request gets a
+# single attempt (thundering-herd guard).
+MIN_FAILOVER_TIMEOUT = 5.0
+
+
+def failover_attempts(
+    enabled: bool,
+    host: Optional[str],
+    force: bool = False,
+    timeout: Optional[float] = None,
+) -> int:
     """Total request attempts for a host; 1 means no failover. Failover only
-    engages when enabled and the host is a LiveKit Cloud domain. ``force``
-    bypasses the cloud-host check and is for internal testing only.
+    engages when enabled, the host is a LiveKit Cloud domain, and the request
+    timeout is long enough to retry. ``force`` bypasses the cloud-host check and
+    is for internal testing only.
     """
-    if enabled and (force or (host is not None and is_cloud(host))):
-        return FAILOVER_MAX_ATTEMPTS
-    return 1
+    if not (enabled and (force or (host is not None and is_cloud(host)))):
+        return 1
+    if timeout is not None and 0 < timeout < MIN_FAILOVER_TIMEOUT:
+        return 1
+    return FAILOVER_MAX_ATTEMPTS
 
 
 def is_cloud(host: str) -> bool:

livekit-api/livekit/api/connector_service.py

@@ -1,6 +1,7 @@
 from __future__ import annotations
 
 import aiohttp
+from typing import Optional
 
 from livekit.protocol.connector_whatsapp import (
     DialWhatsAppCallRequest,
@@ -17,6 +18,7 @@
     ConnectTwilioCallResponse,
 )
 from ._service import Service
+from ._dial_timeout import dial_timeout
 from .access_token import VideoGrants
 
 SVC = "Connector"
@@ -106,23 +108,39 @@ async def connect_whatsapp_call(
         )
 
     async def accept_whatsapp_call(
-        self, request: AcceptWhatsAppCallRequest
+        self,
+        request: AcceptWhatsAppCallRequest,
+        *,
+        timeout: Optional[float] = None,
     ) -> AcceptWhatsAppCallResponse:
         """
         Accept an inbound WhatsApp call
 
         Args:
             request: AcceptWhatsAppCallRequest containing call parameters and SDP
+            timeout: Optional request timeout in seconds. When the request waits
+                for an answer (wait_until_answered), it defaults to a longer value
+                (dialing takes time) and is raised, if needed, to stay above the
+                request's ringing_timeout.
 
         Returns:
             AcceptWhatsAppCallResponse with the room name
         """
+        client_timeout: Optional[aiohttp.ClientTimeout] = None
+        if request.wait_until_answered:
+            # Waiting for the call to be answered dials a phone, which takes
+            # longer than a normal request and must outlast ringing.
+            client_timeout = aiohttp.ClientTimeout(total=dial_timeout(timeout, request))
+        elif timeout:
+            client_timeout = aiohttp.ClientTimeout(total=timeout)
+
         return await self._client.request(
             SVC,
             "AcceptWhatsAppCall",
             request,
             self._auth_header(VideoGrants(room_create=True)),
             AcceptWhatsAppCallResponse,
+            timeout=client_timeout,
         )
 
     async def connect_twilio_call(

livekit-api/livekit/api/livekit_api.py

@@ -39,7 +39,7 @@ def __init__(
             url: LiveKit server URL (read from `LIVEKIT_URL` environment variable if not provided)
             api_key: API key (read from `LIVEKIT_API_KEY` environment variable if not provided)
             api_secret: API secret (read from `LIVEKIT_API_SECRET` environment variable if not provided)
-            timeout: Request timeout (default: 60 seconds)
+            timeout: Request timeout (default: 10 seconds)
             session: aiohttp.ClientSession instance to use for requests, if not provided, a new one will be created
         """
         url = url or os.getenv("LIVEKIT_URL")
@@ -57,7 +57,7 @@ def __init__(
         if not self._session:
             self._custom_session = False
             if not timeout:
-                timeout = aiohttp.ClientTimeout(total=60)
+                timeout = aiohttp.ClientTimeout(total=10)
             self._session = aiohttp.ClientSession(timeout=timeout)
 
         self._room = RoomService(self._session, url, api_key, api_secret, failover)

livekit-api/livekit/api/sip_service.py

@@ -35,6 +35,7 @@
     SIPTransport,
 )
 from ._service import Service
+from ._dial_timeout import dial_timeout as _dial_timeout
 from .access_token import VideoGrants, SIPGrants
 
 SVC = "SIP"
@@ -781,17 +782,13 @@ async def create_sip_participant(
             SIPError: If the SIP operation fails
         """
         client_timeout: Optional[aiohttp.ClientTimeout] = None
-        if timeout:
-            # obay user specified timeout
+        if create.wait_until_answered:
+            # Dialing a phone and waiting for an answer takes longer than a
+            # normal call, and the request must outlast ringing.
+            client_timeout = aiohttp.ClientTimeout(total=_dial_timeout(timeout, create))
+        elif timeout:
+            # obey user specified timeout
             client_timeout = aiohttp.ClientTimeout(total=timeout)
-        elif create.wait_until_answered:
-            # ensure default timeout isn't too short when using sync mode
-            if (
-                self._client._session.timeout
-                and self._client._session.timeout.total
-                and self._client._session.timeout.total < 20
-            ):
-                client_timeout = aiohttp.ClientTimeout(total=20)
 
         if trunk_id:
             create.sip_trunk_id = trunk_id
@@ -809,16 +806,26 @@ async def create_sip_participant(
         )
 
     async def transfer_sip_participant(
-        self, transfer: TransferSIPParticipantRequest
+        self,
+        transfer: TransferSIPParticipantRequest,
+        *,
+        timeout: Optional[float] = None,
     ) -> SIPParticipantInfo:
         """Transfer a SIP participant to a different room.
 
         Args:
             transfer: Request containing transfer details
+            timeout: Optional request timeout in seconds. Transferring dials a
+                phone, which takes longer than normal, so it defaults to a
+                longer timeout when unset.
 
         Returns:
             Updated SIP participant information
         """
+        # Transferring a call dials a phone, which takes longer than a normal
+        # call, so use a longer default unless the user specified a timeout, and
+        # keep the request alive past ringing so the destination can answer.
+        client_timeout = aiohttp.ClientTimeout(total=_dial_timeout(timeout, transfer))
         return await self._client.request(
             SVC,
             "TransferSIPParticipant",
@@ -831,6 +838,7 @@ async def transfer_sip_participant(
                 sip=SIPGrants(call=True),
             ),
             SIPParticipantInfo,
+            timeout=client_timeout,
         )
 
     def _admin_headers(self) -> dict[str, str]:

livekit-api/livekit/api/twirp_client.py

@@ -150,8 +150,15 @@ async def request(
         headers["Content-Type"] = "application/protobuf"
         serialized_data = data.SerializeToString()
 
+        # The effective per-attempt timeout is the per-call override, or the
+        # session default; used to gate failover for short requests.
+        effective_timeout = timeout.total if timeout else None
+        if effective_timeout is None and self._session.timeout is not None:
+            effective_timeout = self._session.timeout.total
         host = urlparse(self._origin).hostname
-        max_attempts = failover_attempts(self._failover, host, self._failover_force)
+        max_attempts = failover_attempts(
+            self._failover, host, self._failover_force, effective_timeout
+        )
         attempted = {host_key(self._origin)}
         region_origins: Optional[List[str]] = None
         current_origin = self._origin