-
Notifications
You must be signed in to change notification settings - Fork 10
Troubleshooting overview page, Activate Airgapped Enterprise license #234
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Merged
Merged
Changes from 1 commit
Commits
Show all changes
6 commits
Select commit
Hold shift + click to select a range
779b8ff
Troubleshooting overview page
danciaclara 2e85941
fixed dead links and formatting fixes
danciaclara 54fae82
minor fixes
danciaclara 127c39f
added keywords
danciaclara 26b5f49
minor fixes
danciaclara 355238b
formatting fixes
danciaclara File filter
Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
There are no files selected for viewing
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains hidden or bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,36 @@ | ||
| --- | ||
| title: Troubleshooting | ||
| description: Diagnose and resolve issues with your self-hosted Plane instance. | ||
| --- | ||
|
|
||
| # Troubleshooting | ||
|
|
||
| When something goes wrong, start by identifying which service is affected, then check the relevant logs. | ||
|
|
||
| ## Identify the service | ||
|
|
||
| | Problem area | Service | Logs to check | | ||
| |--------------|---------|---------------| | ||
| | UI not loading, blank screens, page errors | web | `plane-web` | | ||
| | Public pages or published views not working | space | `plane-space` | | ||
| | Instance settings or billing issues | admin | `plane-admin` | | ||
| | API errors, data not saving, 500 errors | api | `plane-api` | | ||
| | Imports stuck, notifications delayed, file processing issues | worker | `plane-worker` | | ||
| | Scheduled tasks or reminders not running | beat | `plane-beat` | | ||
| | Upgrade failures, database schema errors | migrator | `plane-migrator` | | ||
| | SSL errors, 502/504 errors, routing issues | proxy | `plane-proxy` | | ||
| | Real-time sync, live cursors, or presence not working | live | `plane-live` | | ||
| | License activation or validation errors | monitor | `plane-monitor` | | ||
| | GitHub, GitLab, or Slack integration issues | silo | `plane-silo` | | ||
| | Email-to-work-item not working | intake | `plane-intake` | | ||
| | File uploads or attachments failing | minio | `plane-minio` | | ||
| | Search not returning results | opensearch | `plane-opensearch` | | ||
|
|
||
| See [View logs](/self-hosting/manage/view-logs) for commands to access logs in Docker deployments. | ||
|
|
||
| ## Common issues | ||
|
|
||
| - [Installation errors](/self-hosting/troubleshooting/installation-errors) | ||
| - [License errors](/self-hosting/troubleshooting/license-errors) | ||
| - [CLI errors](/self-hosting/troubleshooting/cli-errors) | ||
| - [Storage errors](/self-hosting/troubleshooting/storage-errors) | ||
|
coderabbitai[bot] marked this conversation as resolved.
Outdated
coderabbitai[bot] marked this conversation as resolved.
Outdated
|
||
Oops, something went wrong.
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
Uh oh!
There was an error while loading. Please reload this page.