Clarify {signature} token behavior with owner-as-mailer#707
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promptless-for-oss wants to merge 1 commit intomautic:7.1from
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Clarify {signature} token behavior with owner-as-mailer#707promptless-for-oss wants to merge 1 commit intomautic:7.1from
promptless-for-oss wants to merge 1 commit intomautic:7.1from
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Updates the Signatures documentation to accurately describe when the owner's signature is used versus the default signature. The previous documentation implied that having a Contact with an owner was sufficient, but the actual behavior requires the Email to have "Use owner as mailer" enabled. Key clarifications: - Owner's signature only used when Email has owner-as-mailer enabled - Global Mailer is owner setting alone is not sufficient - Token resolves to empty if owner has no signature configured
| #. Every Mautic User can configure their own signature in their account settings. Mautic uses this signature by default if the Contact has an owner assigned to them. | ||
| #. Each Mautic User can configure their own signature in their account settings. Mautic uses this signature when the Email has **Use owner as mailer** enabled and the Contact has an owner assigned. | ||
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Added important callout based on PR #15931 fix for {signature} token. The PR description explicitly states that "email has to have 'Use owner as mailer' enabled" and "enabling global mailer owner setting in the configuration is NOT enough" for owner signatures to work.
Source: mautic/mautic#15931
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Updates the Signatures documentation to accurately describe when the owner's signature is used. Clarifies that the Email must have "Use owner as mailer" enabled for the owner's signature to apply, and that the global setting alone is not sufficient.
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