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Author: leestott

SUPPORT.md

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+# Support
+
+## How to file issues and get help
+
+This project uses [GitHub Issues](https://github.com/microsoft-foundry/Model-Router-Auto-Evaluation/issues) to track bugs, feature requests, and documentation gaps. Please **search existing issues** before filing a new one to avoid duplicates.
+
+When you're ready to file something new, pick the right template:
+
+| If you have a … | Use this |
+|---|---|
+| Bug or unexpected behaviour | [🐛 Bug report](https://github.com/microsoft-foundry/Model-Router-Auto-Evaluation/issues/new?template=bug_report.yml) |
+| Feature idea or improvement | [✨ Feature request](https://github.com/microsoft-foundry/Model-Router-Auto-Evaluation/issues/new?template=feature_request.yml) |
+| Doc that's wrong or unclear | [📚 Documentation issue](https://github.com/microsoft-foundry/Model-Router-Auto-Evaluation/issues/new?template=documentation.yml) |
+| General feedback / experience report | [💬 Feedback](https://github.com/microsoft-foundry/Model-Router-Auto-Evaluation/issues/new?template=feedback.yml) |
+| Open-ended question or discussion | [Microsoft Foundry Discord](https://aka.ms/foundry/discord) |
+| Security vulnerability | **Do not open a public issue.** Report privately via the [Microsoft Security Response Center](https://www.microsoft.com/msrc) — see [SECURITY.md](SECURITY.md). |
+
+## Before you file
+
+Please check these resources first:
+
+- **[QUICKSTART.md](QUICKSTART.md)** — fastest path from clone to a working dashboard
+- **[docs/faq.md](docs/faq.md)** — common errors, rate-limit tips, Foundry troubleshooting
+- **[docs/](docs/)** — full guides for live evaluation, custom datasets, scaling, methodology, and architecture
+
+## Microsoft Support Policy
+
+Support for this project is limited to the resources listed above. This is an open-source sample / community project, not a Microsoft product, and is provided **as-is** under the terms of the [MIT License](LICENSE). Microsoft does not provide formal support for this repository.
+
+For support with **Microsoft Foundry** itself (the underlying service), see the [official Microsoft Foundry documentation](https://learn.microsoft.com/azure/ai-foundry/) and your Azure support plan.