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Mirror the advanced-support.mdx rewrite (#6164) into French and Spanish.
Changes
fr/advanced-support.mdx: new support tiers, SLA table, P0 coverage notes, FAQ restructure
es/advanced-support.mdx: same changes translated into Spanish
Note
Low Risk
Documentation-only translation updates with no application or infrastructure changes.
Overview Alignsfr/advanced-support.mdx and es/advanced-support.mdx with the English advanced-support rewrite: three support tiers, priority-based SLA table (P0–P3), and updated add-on positioning.
Standard support is described as best-effort (no fixed 24–48h SLA). Advanced Slack adds AI triage/routing into the support inbox; Dedicated CSM owns the Slack channel and escalates manually. Both add-ons share the same SLA commitments instead of separate 24h / 4h first-response promises.
New content includes the SLA response table, P0 24/7 vs P1–P3 business-hours coverage, and links to status.mintlify.com. The FAQ is reorganized (tier comparisons, AI routing, P0 definition, Mintlify hours) and drops older pricing-focused accordions; feature requests are described as a shared tracker rather than Google Sheets.
Reviewed by Cursor Bugbot for commit bf08a3d. Bugbot is set up for automated code reviews on this repo. Configure here.
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Summary
Mirror the
advanced-support.mdxrewrite (#6164) into French and Spanish.Changes
fr/advanced-support.mdx: new support tiers, SLA table, P0 coverage notes, FAQ restructurees/advanced-support.mdx: same changes translated into SpanishNote
Low Risk
Documentation-only translation updates with no application or infrastructure changes.
Overview
Aligns
fr/advanced-support.mdxandes/advanced-support.mdxwith the Englishadvanced-supportrewrite: three support tiers, priority-based SLA table (P0–P3), and updated add-on positioning.Standard support is described as best-effort (no fixed 24–48h SLA). Advanced Slack adds AI triage/routing into the support inbox; Dedicated CSM owns the Slack channel and escalates manually. Both add-ons share the same SLA commitments instead of separate 24h / 4h first-response promises.
New content includes the SLA response table, P0 24/7 vs P1–P3 business-hours coverage, and links to
status.mintlify.com. The FAQ is reorganized (tier comparisons, AI routing, P0 definition, Mintlify hours) and drops older pricing-focused accordions; feature requests are described as a shared tracker rather than Google Sheets.Reviewed by Cursor Bugbot for commit bf08a3d. Bugbot is set up for automated code reviews on this repo. Configure here.