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Updated privacy policy
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‎privacy-policy.html‎

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<h1>Privacy Policy</h1>
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<p class="last-updated">Last updated: March 14, 2026</p>
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<p class="last-updated">Last updated: May 9, 2026</p>
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<p>MOUSA CLOUD CONSULTING LTD, company number 17090955, registered in England and Wales ("we", "us", "our"), is
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<p>MOUSA CLOUD CONSULTING LTD, company number 17090955, registered in England and Wales ("we", "us", or "our"), is
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committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard
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your information when you visit our website, use our services, or interact with us as a cloud security
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consulting firm. This policy complies with applicable laws in the EU (GDPR), UK (UK GDPR), Canada (PIPEDA), US
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(state privacy laws like CCPA/CPRA), Australia/New Zealand (Privacy Act), Asia (e.g., PDPA in Singapore), and
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Africa (e.g., POPIA in South Africa). [web:1][web:2]</p>
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## 1. Information We Collect
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<p>We collect personal data you provide directly, such as name, email, company, job title, and contact details when
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you inquire about cloud security services, subscribe to newsletters, or attend webinars. We also collect
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technical data like IP address, browser type, and usage data via cookies. For clients, we may process business
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contact data and limited professional information for service delivery, such as AWS/Azure configurations (no
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sensitive personal data). [web:10]</p>
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## 2. How We Use Your Information
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your information when you visit our website, contact us, submit forms, book calls, subscribe to updates, or
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engage us for cloud security and consulting services. This policy is intended to support compliance with
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applicable privacy and consumer protection laws, including laws that may apply in the UK, EEA, United States,
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Singapore, Japan, Hong Kong, Saudi Arabia, and other jurisdictions where our visitors or clients may be located.
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</p>
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<h2>1. Information We Collect</h2>
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<p>We may collect personal information that you provide directly, including your name, business email address,
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company name, job title, phone number, message content, and any other details you submit through contact forms,
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booking forms, newsletter forms, or email.</p>
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<p>We may also collect technical and usage information automatically, including your IP address, browser type,
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device information, referring pages, pages viewed, timestamps, and information about how you interact with our
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website, ads, and forms.</p>
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<p>If you become a client, we may also process business and service-related information needed to provide consulting
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services, such as project contacts, architecture details, compliance requirements, and limited operational data
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that you authorize us to review.</p>
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<h2>2. How We Use Your Information</h2>
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<ul>
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<li>To provide cloud security consulting, compliance advice (e.g., ISO 27001, GDPR), and related services.</li>
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<li>To communicate about services, send updates, or respond to inquiries.</li>
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<li>For marketing B2B services via email (with opt-out), targeting SMEs.</li>
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<li>To improve our website, analyze usage, and ensure security.</li>
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<li>For legal compliance, billing, and dispute resolution.</li>
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<li>To respond to inquiries and communicate with you about our services.</li>
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<li>To provide consulting, advisory, implementation, assessment, and related professional services.</li>
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<li>To operate, secure, maintain, and improve our website and business operations.</li>
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<li>To measure website traffic, form submissions, campaign performance, and lead sources.</li>
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<li>To detect, prevent, investigate, and mitigate invalid traffic, click fraud, abuse, spam, and other harmful
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or fraudulent activity.</li>
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<li>To send business communications or marketing messages where permitted by law and subject to your preferences
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or opt-out rights.</li>
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<li>To comply with legal, tax, accounting, contractual, and regulatory obligations.</li>
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</ul>
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<p>We rely on bases like contract performance, legitimate interests (e.g., service improvement), consent
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(marketing), and legal obligations. [web:10]</p>
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## 3. Legal Bases for Processing (EU/UK)
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<p>Processing is based on consent, contract necessity, legitimate interests, legal obligation, vital interests, or
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public task. You can withdraw consent anytime. Legitimate interests include service delivery and marketing to
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professionals. [web:1]</p>
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## 4. Sharing Your Information
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<p>We share with service providers (e.g., email tools like Mailchimp, cloud hosts like AWS), affiliates, or in
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business transfers. No sales of data. Disclosures for legal reasons or to protect rights. International
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transfers use Standard Contractual Clauses, adequacy decisions (e.g., UK to EU), or Binding Corporate Rules.
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[web:10]</p>
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## 5. Data Retention
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<p>We retain data as needed for services (e.g., 7 years for billing), legal requirements, or legitimate interests.
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Marketing data kept until opt-out. Inquiries: 3 years. [web:1]</p>
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## 6. Your Rights
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<h2>3. Legal Bases for Processing</h2>
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<p>Where required by applicable law, we rely on one or more legal bases for processing personal information,
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including consent, performance of a contract, compliance with legal obligations, and our legitimate interests.
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Our legitimate interests may include operating our business, securing our website and services, understanding
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how visitors find and use our website, measuring campaign effectiveness, and protecting our business from fraud,
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abuse, and invalid traffic.</p>
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<h2>4. Sharing Your Information</h2>
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<p>We may share personal information with service providers and processors that help us operate our website,
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communications, analytics, advertising, scheduling, forms, infrastructure, fraud detection, and consulting
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workflows. Depending on our setup, these providers may include cloud hosting providers, email providers,
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analytics providers, advertising platforms, scheduling tools, form providers, CRM or lead tracking tools, and
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click-fraud or invalid-traffic detection providers.</p>
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<p>We may also disclose information where necessary to comply with law, enforce our terms, protect rights and
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safety, or in connection with a merger, acquisition, financing, or sale of all or part of our business. We do
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not sell personal information for money.</p>
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<h2>5. International Transfers</h2>
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<p>Your information may be processed in countries other than the country where you are located. Where required, we
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take steps intended to provide appropriate safeguards for international transfers, which may include contractual
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protections, vendor due diligence, and reliance on recognized transfer mechanisms.</p>
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<h2>6. Data Retention</h2>
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<p>We retain personal information for as long as reasonably necessary for the purposes described in this policy,
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including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with
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legal obligations. Retention periods vary depending on the type of information and the reason we hold it.
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Inquiry and lead data may be retained for follow-up and business recordkeeping; billing and contractual records
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may be retained longer where required by law.</p>
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<h2>7. Your Rights and Choices</h2>
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<table>
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<tr>
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<tr>
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<th>Right</th>
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<th>Right or Choice</th>
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<th>Description</th>
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</tr>
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</tr>
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<tr>
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<td>Access</td>
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<td>Confirm processing and access copy.</td>
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<td>You may request confirmation of whether we process your personal information and request a copy where
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applicable.</td>
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</tr>
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<tr>
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<td>Rectification</td>
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<td>Correct inaccurate data.</td>
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<td>Correction</td>
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<td>You may ask us to correct inaccurate or incomplete personal information.</td>
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</tr>
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<tr>
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<td>Erasure</td>
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<td>Delete under certain conditions.</td>
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<td>Deletion</td>
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<td>You may ask us to delete personal information where applicable, subject to legal and contractual
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exceptions.</td>
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</tr>
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<tr>
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<td>Restriction</td>
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<td>Limit processing.</td>
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<td>Objection or Restriction</td>
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<td>You may object to or request restriction of certain processing where permitted by law.</td>
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</tr>
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<tr>
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<td>Portability</td>
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<td>Receive data in structured format (automated data).</td>
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<td>Marketing Opt-Out</td>
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<td>You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.</td>
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</tr>
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<tr>
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<td>Object</td>
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<td>To processing (e.g., marketing).</td>
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<td>Cookie and Tracking Choice</td>
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<td>You may opt out of non-essential tracking through our cookie banner or other controls we make available.
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</td>
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</tr>
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<tr>
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<td>Withdraw Consent</td>
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<td>Anytime, without affecting prior processing.</td>
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<td>Consent Withdrawal</td>
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<td>Where processing relies on consent, you may withdraw it at any time for future processing.</td>
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</tr>
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</table>
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<p>Exercise via contact@mousa-cloud.com. Verification required. CCPA: Right to know, delete, opt-out of sale (no
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sales). Appeals process available. Canada/Australia similar rights. No discrimination. [web:1][web:10]</p>
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<h2>7. Cookies and Tracking Technologies</h2>
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<p>
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We use cookies and similar technologies on this website. Some are essential for security and basic
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functionality (for example, to load forms or prevent abuse). Others are optional analytics or
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marketing tools that help us understand how visitors use the site and measure the performance of our
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advertising campaigns.
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</p>
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<p>To exercise privacy rights or ask questions, contact us at contact@mousa-cloud.com. We may need to verify your
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identity before completing certain requests. If local law gives you a right to appeal a privacy decision, you
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may contact us to request a review.</p>
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<h2>8. Cookies and Tracking Technologies</h2>
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<p>We use cookies and similar technologies on this website. Some are essential to keep the site working, secure, and
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resistant to abuse. Others are non-essential and are used for analytics, advertising, lead attribution, and
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fraud detection.</p>
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<ul>
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>
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<strong>Essential cookies and scripts (no consent required):</strong> basic site operation,
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load‑balancing, and security features.
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</li>
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>
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<strong>Analytics and advertising tags (consent‑based):</strong> Google tags used to measure ad
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performance and conversions, TikTok pixel used for campaign measurement and remarketing, and lead
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tracking tags used to attribute inquiries to campaigns.
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</li>
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>
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<strong>Embedded forms and newsletter tools:</strong> Tally Forms (for contact and discovery‑call
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forms) and our newsletter platform, which may use their own cookies or similar technologies. You can
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review their privacy notices on their respective sites.
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</li>
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<li><strong>Essential cookies and scripts:</strong> These support core website operation and security, such as
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page delivery, form handling, availability, and abuse prevention.</li>
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<li><strong>Non-essential analytics and advertising technologies:</strong> We may use Google tags, including
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Google Analytics and Google Ads-related tags, TikTok tags, and lead-tracking tools to understand traffic
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sources, measure campaign performance, improve our site and services, and attribute inquiries or conversions
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to campaigns.</li>
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<li><strong>Fraud-detection and invalid-traffic tools:</strong> We may use services such as TrafficGuard to
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detect, analyze, and help block invalid clicks, fraudulent traffic, abuse, and similar activity affecting
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our website and advertising campaigns.</li>
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<li><strong>Third-party forms and scheduling tools:</strong> We may use tools such as embedded forms, calendars,
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or newsletter platforms that may process personal information you submit and may use their own cookies or
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similar technologies.</li>
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</ul>
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<p>
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When required by EU/UK law, these non‑essential tags are only activated after you provide consent via
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the cookie banner. You can withdraw or change your consent at any time by adjusting your settings in
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the banner (where available) or by contacting us. You can also control cookies via your browser
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settings.
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</p>
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## 8. Children’s Privacy
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<p>Our services are B2B; not for children under 16 (or higher per local law). No knowing collection from children.
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[web:10]</p>
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## 9. Security
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<p>We use reasonable security (encryption, access controls) appropriate for cloud security consultants. No absolute
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security guarantee. Report incidents per law (e.g., GDPR 72 hours). [web:10]</p>
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## 10. Automated Decisions
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<p>We do not use automated decision-making or profiling that produces legal effects or significantly affects
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individuals.</p>
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## 11. Third-Party Links
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<p>Links to external sites not covered. Review their policies. [web:1]</p>
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## 12. Changes to Policy
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<p>Updates posted here with date. Continued use constitutes acceptance. Significant changes notified by email.
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[web:1]</p>
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## 13. Contact Us
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<p>Privacy Officer: Mousa Al Bateh, contact@mousa-cloud.com, Registered office: As per Companies House (17090955).
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EU/UK Rep: [if needed]. Complaints to supervisory authority (e.g., ICO UK). [web:1][web:2]</p>
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## 14. CCPA Disclosures
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<p>No personal data sold in last 12 months. Categories collected: Identifiers (name/email), Professional info.
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Opt-out: privacy@mousa-cloud.com. [web:47]</p>
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<p><em>Legal Review: Compliant as of March 14, 2026. Registered Office: 71-75 Shelton Street, Covent Garden, London,
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United Kingdom, WC2H 9JQ .</em></p>
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<p>For region-specific addenda (e.g., US states, Asia countries), contact us. This policy covers global operations
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from UK base.</p>
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<p>In regions where applicable law requires prior consent for non-essential tracking, we intend to request that
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consent before activating those technologies. In other regions, some non-essential tracking technologies may run
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by default, subject to the notice provided in this policy and any opt-out choices we offer. You can also manage
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cookies through your browser settings, although doing so may affect some site functions.</p>
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<p>For clarity, analytics, advertising, lead-tracking, and fraud-detection technologies are not presented by us as
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strictly essential merely because they are useful to our business. We classify them separately from essential
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site-function and security technologies so visitors can make an informed choice.</p>
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<h2>9. Automated Decision-Making</h2>
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<p>We do not use automated decision-making or profiling that produces legal effects or similarly significant effects
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on individuals. We may, however, use automated tools to detect spam, abuse, invalid traffic, and security
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threats, or to help measure website and campaign performance.</p>
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<h2>10. Children’s Privacy</h2>
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<p>Our website and services are intended for businesses and professionals and are not directed to children. We do
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not knowingly collect personal information from children.</p>
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<h2>11. Security</h2>
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<p>We use reasonable administrative, technical, and organizational measures intended to protect personal
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information. However, no method of transmission over the internet or electronic storage is completely secure, so
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we cannot guarantee absolute security.</p>
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<h2>12. Third-Party Links</h2>
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<p>Our website may contain links to third-party websites or services. We are not responsible for the privacy
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practices of those third parties, and we encourage you to review their privacy notices.</p>
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<h2>13. Changes to This Policy</h2>
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<p>We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal
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obligations, or business operations. The updated version will be posted on this page with a revised effective
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date.</p>
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<h2>14. Contact Us</h2>
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<p>If you have questions about this Privacy Policy or our privacy practices, please contact:</p>
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<p>MOUSA CLOUD CONSULTING LTD<br>
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Company No. 17090955<br>
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71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ<br>
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Email: contact@mousa-cloud.com</p>
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