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Project Plan: SaaS Tool

Product

Build a small B2B SaaS tool that helps teams collect customer feedback, summarize themes, and turn them into prioritized action items.

Users

  • product managers
  • customer success teams
  • founders reviewing early feedback

Stage

Prototype moving toward first usable workflow.

Stack Preference

Full-stack TypeScript, simple database, auth later if not needed for the first local loop.

Definition Of Done

  • user can paste feedback into the app
  • app stores feedback locally or in a simple database
  • app shows grouped themes and candidate actions
  • one local validation command exists
  • manual browser walkthrough is documented

Risks

  • building billing/auth before the feedback loop works
  • letting AI-generated summaries become untraceable
  • unclear data boundaries and privacy assumptions

Human Decisions

  • target customer segment
  • pricing and packaging
  • privacy posture
  • whether AI summaries can be shown externally

Recommended Harness Depth

Working. SaaS work benefits from a short architecture doc, decision records for auth/data/privacy, and execution plans for multi-step features.