docs(user): add slow WebDAV performance to Known Problems section

[skjnldsv]

☑️ Resolves

• Fix The need to use application passwords for WebDAV should be mentioned more prominently. #13920

Summary

Using a regular account password with a WebDAV client carries a significant server-side
performance penalty (see nextcloud/server#32729). The existing documentation mentioned
this only as a small note near the top of the page — users troubleshooting slow transfers
or timeouts would not find it by scrolling to Known Problems.

Added a dedicated Problem / Solution entry in the Known Problems section with
relevant keywords (slow, times out) so that users land on the solution when they search
for performance issues.

cc @toluschr @jose1711

🖼️ Screenshots

No visual layout change — text-only addition to Known Problems section.

✅ Checklist

• I have built the documentation locally and reviewed the output
• Screenshots are included for visual changes (N/A — text only)
• I have not moved or renamed pages (or added a redirect if I did)
• I have run codespell or similar and addressed any spelling issues

[toluschr]

☑️ Resolves

* Fix [The need to use application passwords for WebDAV should be mentioned more prominently. #13920](https://github.com/nextcloud/documentation/issues/13920)

Summary

Using a regular account password with a WebDAV client carries a significant server-side performance penalty (see nextcloud/server#32729). The existing documentation mentioned this only as a small note near the top of the page — users troubleshooting slow transfers or timeouts would not find it by scrolling to Known Problems.

Added a dedicated Problem / Solution entry in the Known Problems section with relevant keywords (slow, times out) so that users land on the solution when they search for performance issues.

cc @toluschr @jose1711

🖼️ Screenshots

No visual layout change — text-only addition to Known Problems section.

✅ Checklist

* [x]  I have built the documentation locally and reviewed the output

* [x]  Screenshots are included for visual changes (N/A — text only)

* [x]  I have not moved or renamed pages (or added a redirect if I did)

* [x]  I have run `codespell` or similar and addressed any spelling issues

Looks good, thanks for taking your time to address this.

[github-actions]

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📄 1 changed documentation page

• user_manual/files/access_webdav.rst

Last updated: Tue, 19 May 2026 11:00:19 GMT