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docs(user): add slow WebDAV performance to Known Problems section#14908

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fix/webdav-app-password-known-problems
May 19, 2026
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docs(user): add slow WebDAV performance to Known Problems section#14908
skjnldsv merged 1 commit into
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fix/webdav-app-password-known-problems

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@skjnldsv skjnldsv commented May 19, 2026

☑️ Resolves

Summary

Using a regular account password with a WebDAV client carries a significant server-side
performance penalty (see nextcloud/server#32729). The existing documentation mentioned
this only as a small note near the top of the page — users troubleshooting slow transfers
or timeouts would not find it by scrolling to Known Problems.

Added a dedicated Problem / Solution entry in the Known Problems section with
relevant keywords (slow, times out) so that users land on the solution when they search
for performance issues.

cc @toluschr @jose1711

🖼️ Screenshots

No visual layout change — text-only addition to Known Problems section.

✅ Checklist

  • I have built the documentation locally and reviewed the output
  • Screenshots are included for visual changes (N/A — text only)
  • I have not moved or renamed pages (or added a redirect if I did)
  • I have run codespell or similar and addressed any spelling issues

Performance degradation when using WebDAV with a regular password instead
of an application password was only mentioned as a general note at the top
of the page. Users troubleshooting slow transfers are unlikely to find it
there. Added a dedicated Problem/Solution entry in the Known Problems section
with keywords (slow, times out) to improve discoverability.

Fixes #13920

Signed-off-by: skjnldsv <skjnldsv@protonmail.com>
@toluschr
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☑️ Resolves

* Fix [The need to use application passwords for WebDAV should be mentioned more prominently. #13920](https://github.com/nextcloud/documentation/issues/13920)

Summary

Using a regular account password with a WebDAV client carries a significant server-side performance penalty (see nextcloud/server#32729). The existing documentation mentioned this only as a small note near the top of the page — users troubleshooting slow transfers or timeouts would not find it by scrolling to Known Problems.

Added a dedicated Problem / Solution entry in the Known Problems section with relevant keywords (slow, times out) so that users land on the solution when they search for performance issues.

cc @toluschr @jose1711

🖼️ Screenshots

No visual layout change — text-only addition to Known Problems section.

✅ Checklist

* [x]  I have built the documentation locally and reviewed the output

* [x]  Screenshots are included for visual changes (N/A — text only)

* [x]  I have not moved or renamed pages (or added a redirect if I did)

* [x]  I have run `codespell` or similar and addressed any spelling issues

Looks good, thanks for taking your time to address this.

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Last updated: Tue, 19 May 2026 11:00:19 GMT

@skjnldsv skjnldsv merged commit 248e3c7 into master May 19, 2026
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@skjnldsv skjnldsv deleted the fix/webdav-app-password-known-problems branch May 19, 2026 11:00
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The need to use application passwords for WebDAV should be mentioned more prominently.

3 participants