Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
No errors have been found.
List of activated apps:
apache2handler
apcu
bcmath
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gmp
hash
iconv
igbinary
imagick
intl
json
ldap
libxml
mbstring
memcached
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_pgsql
pdo_sqlite
Phar
posix
random
redis
Reflection
session
SimpleXML
sodium
SPL
sqlite3
standard
sysvsem
tokenizer
xml
xmlreader
xmlwriter
Zend OPcache
zip
zlib
**Nextcloud configuration:**
<details>
<summary>Config report</summary>
{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"version": "33.0.2.2",
"loglevel": 3,
"log_rotate_size": 262144,
"maintenance": false,
"maintenance_window_start": 3,
"default_locale": "DE_CH",
"default_phone_region": "CH",
"datadirectory": "REMOVED SENSITIVE VALUE",
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"password": "REMOVED SENSITIVE VALUE",
"port": 6379
},
"upgrade.disable-web": true,
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"mysql.utf8mb4": true,
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbname": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"dbtableprefix": "oc_",
"htaccess.RewriteBase": "/",
"trusted_domains": [
"srv-nas-pi.kingma:8080",
"office.kingma.ch",
"office.king.ma",
"cloud.kingma.ch",
"cloud.king.ma"
],
"overwrite.cli.url": "https://office.kingma.ch",
"overwriteprotocol": "https",
"apps_paths": [
{
"path": "/var/www/html/apps",
"url": "/apps",
"writable": false
},
{
"path": "/var/www/html/custom_apps",
"url": "/custom_apps",
"writable": true
}
],
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "465",
"mail_smpttimeout": 30,
"installed": true,
"mail_smtpauth": true,
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"mail_smtpsecure": "ssl",
"app_install_overwrite": [],
"serverid": 9
}
}
</details>
**Are you using external storage, if yes which one:** local/smb/sftp/...
no
**Are you using encryption:** yes/no
no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
no
### Client configuration
**Browser:**
Browser was not used/involved
**Operating system:**
Fedora 43 KDE Plasma
### Logs
<!--- Reports without logs might be closed as unqualified reports! -->
#### Web server error log
<details>
<summary>Web server error log</summary>
Webserver error log does not contain relevant data
</details>
#### Nextcloud log (data/nextcloud.log)
<details>
<summary>Nextcloud log</summary>
Nextcloud server log does not contain relevant data
</details>
#### Browser log
<details>
<summary>Browser log</summary>
Browser is not involved
Fedora 43 AppImage 33.0.2 Nextcloud AppImage client log ~/config/Nextcloud/logs
026-04-15 12:39:27:358 [ warning nextcloud.sync.credentials.webflow /home/user/src/gui/creds/webflowcredentials.cpp:214 ]: "Error transferring https://office.kingma.ch/remote.php/dav/files/johannes/Secret/Boxcryptor Classic Manual.pdf - server replied: Not Found"
2026-04-15 12:39:27:358 [ warning nextcloud.sync.propagator.download /home/user/src/libsync/propagatedownload.cpp:826 ]: server replied 404, assuming file was deleted
2026-04-15 12:39:27:359 [ info nextcloud.sync.database /home/user/src/common/syncjournaldb.cpp:2286 ]: Setting blacklist entry for "Secret/Boxcryptor Classic Manual.pdf" 4 "File with name /Secret/Boxcryptor Classic Manual.pdf could not be located" 1776249567 0 1425821800 "c9db6e739cfd847e6b97bf6c78672d30" "" 0
2026-04-15 12:39:27:359 [ warning nextcloud.sync.propagator /home/user/src/libsync/owncloudpropagator.cpp:211 ]: escalating soft error on "Secret/Boxcryptor Classic Manual.pdf" to normal error, 404
2026-04-15 12:39:27:359 [ warning nextcloud.sync.propagator /home/user/src/libsync/owncloudpropagator.cpp:280 ]: Could not complete propagation of "Secret/Boxcryptor Classic Manual.pdf" by OCC::PropagateDownloadFile(0x55e119ae8fb0) with status OCC::SyncFileItem::NormalError and error: "File with name /Secret/Boxcryptor Classic Manual.pdf could not be located"
2026-04-15 12:39:27:359 [ warning nextcloud.gui.activity /home/user/src/gui/tray/usermodel.cpp:1155 ]: Item "Secret/Boxcryptor Classic Manual.pdf" retrieved resulted in "File with name /Secret/Boxcryptor Classic Manual.pdf could not be located"
2026-04-15 12:39:27:359 [ info nextcloud.gui.activity /home/user/src/gui/tray/usermodel.cpp:1101 ]: Item "Secret/Boxcryptor Classic Manual.pdf" retrieved resulted in error "File with name /Secret/Boxcryptor Classic Manual.pdf could not be located"
2026-04-15 12:39:27:359 [ warning nextcloud.gui.activity /home/user/src/gui/tray/activitylistmodel.cpp:611 ]: Error successfully added to the notification list: OCC::ActivityListModel::ErrorType::SyncError "Secret/Boxcryptor Classic Manual.pdf" "File with name /Secret/Boxcryptor Classic Manual.pdf could not be located" OCC::SyncResult::Undefined OCC::SyncFileItem::NormalError
2026-04-15 12:39:27:360 [ warning nextcloud.sync.localdiscoverytracker /home/user/src/libsync/localdiscoverytracker.cpp:70 ]: inserted error item "Secret/Boxcryptor Classic Manual.pdf"
2026-04-15 12:39:27:364 [ info nextcloud.sync.propagator /build-client/src/libsync/nextcloudsync_autogen/EWIEGA46WW/../../../../../home/user/src/libsync/owncloudpropagator.h:213 ]: Starting CSyncEnums::CSYNC_INSTRUCTION_NEW propagation of "Secret/IMG_20240410_104043_DRO - Kopie.jpg" by OCC::PropagateDownloadFile(0x55e119ae8fb0)
2026-04-15 12:39:27:364 [ info nextcloud.sync.accessmanager /home/user/src/libsync/accessmanager.cpp:72 ]: 2 "" "https://office.kingma.ch/remote.php/dav/files/johannes/Secret/IMG_20240410_104043_DRO - Kopie.jpg" has X-Request-ID "a8478f13-8857-49fb-8fbf-ea927e12de94"
2026-04-15 12:39:27:364 [ info nextcloud.sync.networkjob /home/user/src/libsync/abstractnetworkjob.cpp:382 ]: OCC::GETFileJob created for "https://office.kingma.ch" + "/Secret/IMG_20240410_104043_DRO - Kopie.jpg" "OCC::PropagateDownloadFile"
Complete server configuration
<?xml version="1.0"?>
<ocs>
<meta>
<status>ok</status>
<statuscode>200</statuscode>
<message>OK</message>
</meta>
<data>
<nextcloud>
<system>
<version>33.0.2.2</version>
<theme>none</theme>
<enable_avatars>yes</enable_avatars>
<enable_previews>yes</enable_previews>
<memcache.local>\OC\Memcache\APCu</memcache.local>
<memcache.distributed>\OC\Memcache\Redis</memcache.distributed>
<filelocking.enabled>yes</filelocking.enabled>
<memcache.locking>\OC\Memcache\Redis</memcache.locking>
<debug>no</debug>
<freespace>470496575488</freespace>
<cpuload>
<element>1.099609375</element>
<element>0.69091796875</element>
<element>0.70751953125</element>
</cpuload>
<cpunum>4</cpunum>
<mem_total>8256512</mem_total>
<mem_free>2365440</mem_free>
<swap_total>4193280</swap_total>
<swap_free>3074048</swap_free>
</system>
<storage>
<num_users>2</num_users>
<num_disabled_users>0</num_disabled_users>
<num_files>34748</num_files>
<num_storages>6</num_storages>
<num_storages_local>2</num_storages_local>
<num_storages_home>4</num_storages_home>
<num_storages_other>0</num_storages_other>
<size_appdata_storage>39649315</size_appdata_storage>
<num_files_appdata>21370</num_files_appdata>
</storage>
<shares>
<num_shares>7</num_shares>
<num_shares_user>0</num_shares_user>
<num_shares_groups>0</num_shares_groups>
<num_shares_link>7</num_shares_link>
<num_shares_mail>0</num_shares_mail>
<num_shares_room>0</num_shares_room>
<num_shares_link_no_password>7</num_shares_link_no_password>
<num_fed_shares_sent>0</num_fed_shares_sent>
<num_fed_shares_received>0</num_fed_shares_received>
<permissions_3_17>7</permissions_3_17>
</shares>
</nextcloud>
<server>
<webserver>Apache/2.4.66 (Debian)</webserver>
<php>
<version>8.4.20</version>
<memory_limit>536870912</memory_limit>
<max_execution_time>3600</max_execution_time>
<upload_max_filesize>536870912</upload_max_filesize>
<opcache_revalidate_freq>60</opcache_revalidate_freq>
<opcache>
<opcache_enabled>1</opcache_enabled>
<cache_full></cache_full>
<restart_pending></restart_pending>
<restart_in_progress></restart_in_progress>
<memory_usage>
<used_memory>105348976</used_memory>
<free_memory>28868752</free_memory>
<wasted_memory>0</wasted_memory>
<current_wasted_percentage>0</current_wasted_percentage>
</memory_usage>
<interned_strings_usage>
<buffer_size>33554432</buffer_size>
<used_memory>15307912</used_memory>
<free_memory>18246520</free_memory>
<number_of_strings>106605</number_of_strings>
</interned_strings_usage>
<opcache_statistics>
<num_cached_scripts>2850</num_cached_scripts>
<num_cached_keys>5486</num_cached_keys>
<max_cached_keys>16229</max_cached_keys>
<hits>6180159</hits>
<start_time>1776247852</start_time>
<last_restart_time>0</last_restart_time>
<oom_restarts>0</oom_restarts>
<hash_restarts>0</hash_restarts>
<manual_restarts>0</manual_restarts>
<misses>2865</misses>
<blacklist_misses>0</blacklist_misses>
<blacklist_miss_ratio>0</blacklist_miss_ratio>
<opcache_hit_rate>99.953663450118</opcache_hit_rate>
</opcache_statistics>
<jit>
<enabled>1</enabled>
<on>1</on>
<kind>5</kind>
<opt_level>5</opt_level>
<opt_flags>6</opt_flags>
<buffer_size>8388592</buffer_size>
<buffer_free>7233784</buffer_free>
</jit>
</opcache>
<apcu>
<cache>
<num_slots>16411</num_slots>
<ttl>0</ttl>
<num_hits>416787</num_hits>
<num_misses>1642</num_misses>
<num_inserts>2009</num_inserts>
<num_entries>589</num_entries>
<cleanups>0</cleanups>
<defragmentations>0</defragmentations>
<expunges>0</expunges>
<start_time>1776247852</start_time>
<mem_size>739776</mem_size>
<memory_type>mmap</memory_type>
</cache>
<sma>
<num_seg>1</num_seg>
<seg_size>33554304</seg_size>
<avail_mem>32662072</avail_mem>
</sma>
</apcu>
<extensions>
<element>apache2handler</element>
<element>apcu</element>
<element>bcmath</element>
<element>Core</element>
<element>ctype</element>
<element>curl</element>
<element>date</element>
<element>dom</element>
<element>exif</element>
<element>fileinfo</element>
<element>filter</element>
<element>ftp</element>
<element>gd</element>
<element>gmp</element>
<element>hash</element>
<element>iconv</element>
<element>igbinary</element>
<element>imagick</element>
<element>intl</element>
<element>json</element>
<element>ldap</element>
<element>libxml</element>
<element>mbstring</element>
<element>memcached</element>
<element>mysqlnd</element>
<element>openssl</element>
<element>pcntl</element>
<element>pcre</element>
<element>PDO</element>
<element>pdo_mysql</element>
<element>pdo_pgsql</element>
<element>pdo_sqlite</element>
<element>Phar</element>
<element>posix</element>
<element>random</element>
<element>redis</element>
<element>Reflection</element>
<element>session</element>
<element>SimpleXML</element>
<element>sodium</element>
<element>SPL</element>
<element>sqlite3</element>
<element>standard</element>
<element>sysvsem</element>
<element>tokenizer</element>
<element>xml</element>
<element>xmlreader</element>
<element>xmlwriter</element>
<element>Zend OPcache</element>
<element>zip</element>
<element>zlib</element>
</extensions>
</php>
<fpm></fpm>
<database>
<type>mysql</type>
<version>12.2.2</version>
<size>195493888</size>
</database>
</server>
<activeUsers>
<last5minutes>0</last5minutes>
<last1hour>2</last1hour>
<last24hours>2</last24hours>
<last7days>2</last7days>
<last1month>2</last1month>
<last3months>2</last3months>
<last6months>2</last6months>
<lastyear>2</lastyear>
</activeUsers>
</data>
</ocs>
How to use GitHub
Steps to reproduce
Expected behaviour
Sync should commence on the Fedora 43 AppImage
Actual behaviour
A could not be located error is displayed on the Fedora 43 AppImage installation
Server configuration
https://office.king.ma/ocs/v2.php/apps/serverinfo/api/v1/info
Operating system:
Debian
Web server:
Apache
Database:
Mariadb
PHP version:
8.40.2
Nextcloud version: (see Nextcloud admin page)
33.0.2.2
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
docker
Signing status:
Signing status
No errors have been found.
List of activated apps:
apache2handler
apcu
bcmath
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gmp
hash
iconv
igbinary
imagick
intl
json
ldap
libxml
mbstring
memcached
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_pgsql
pdo_sqlite
Phar
posix
random
redis
Reflection
session
SimpleXML
sodium
SPL
sqlite3
standard
sysvsem
tokenizer
xml
xmlreader
xmlwriter
Zend OPcache
zip
zlib
{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"version": "33.0.2.2",
"loglevel": 3,
"log_rotate_size": 262144,
"maintenance": false,
"maintenance_window_start": 3,
"default_locale": "DE_CH",
"default_phone_region": "CH",
"datadirectory": "REMOVED SENSITIVE VALUE",
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"password": "REMOVED SENSITIVE VALUE",
"port": 6379
},
"upgrade.disable-web": true,
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"mysql.utf8mb4": true,
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbname": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"dbtableprefix": "oc_",
"htaccess.RewriteBase": "/",
"trusted_domains": [
"srv-nas-pi.kingma:8080",
"office.kingma.ch",
"office.king.ma",
"cloud.kingma.ch",
"cloud.king.ma"
],
"overwrite.cli.url": "https://office.kingma.ch",
"overwriteprotocol": "https",
"apps_paths": [
{
"path": "/var/www/html/apps",
"url": "/apps",
"writable": false
},
{
"path": "/var/www/html/custom_apps",
"url": "/custom_apps",
"writable": true
}
],
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "465",
"mail_smpttimeout": 30,
"installed": true,
"mail_smtpauth": true,
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"mail_smtpsecure": "ssl",
"app_install_overwrite": [],
"serverid": 9
}
}
Webserver error log does not contain relevant data
Nextcloud server log does not contain relevant data
Browser is not involved
Fedora 43 AppImage 33.0.2 Nextcloud AppImage client log
~/config/Nextcloud/logsComplete server configuration