1- ====================
2- Online food delivery
3- ====================
1+ ==========
2+ UrbanPiper
3+ ==========
44
55**UrbanPiper ** is an order management system that integrates with multiple food delivery platforms.
66It consolidates orders from all connected platforms into a single interface, simplifying the
77delivery process.
88
9- Supported providers:
10-
11- - `Careem <https://www.careem.com >`_
12- - `Cari <https://getcari.com/ >`_
13- - `ChowNow <https://www.chownow.com >`_
14- - `Deliveroo <https://deliveroo.co.uk/ >`_
15- - `DoorDash <https://www.doordash.com >`_
16- - `EatEasy <https://www.eateasy.ae/dubai >`_
17- - `Glovo <https://glovoapp.com >`_
18- - `Grubhub <https://www.grubhub.com >`_
19- - `HungryPanda <https://www.hungrypanda.co >`_
20- - `HungerStation <https://hungerstation.com >`_
21- - `Jahez <https://www.jahez.net/ >`_
22- - `Just Eat <https://www.just-eat.ie/ >`_
23- - `Keeta <https://www.keeta-global.com/SA/en >`_
24- - `Mrsool <https://mrsool.co >`_
25- - `Ninja <https://ananinja.com/ >`_
26- - `NoonFood <https://www.noon.com >`_
27- - `Postmates <https://www.postmates.com >`_
28- - `Rafeeq <https://www.gorafeeq.com/en >`_
29- - `Rappi <https://about.rappi.com/ >`_
30- - `SkipTheDishes <https://www.skipthedishes.com/ >`_
31- - `Swiggy <https://www.swiggy.com >`_
32- - `Talabat <https://www.talabat.com >`_
33- - `UberEats <https://www.ubereats.com >`_
34- - `Wolt <https://wolt.com/ >`_
35- - `Zomato <https://www.zomato.com >`_
9+ Supported providers and localizations:
10+
11+ .. tabs ::
12+
13+ .. tab :: Global & Multi-Region Providers
14+
15+ .. list-table ::
16+ :header-rows: 1
17+ :stub-columns: 1
18+ :widths: 25 75
19+ :class: table-striped
20+
21+ * - Provider
22+ - Locations
23+ * - `Deliveroo <https://deliveroo.co.uk/ >`_
24+ - Belgium, France, Ireland, Italy, Kuwait, United Arab Emirates, United Kingdom
25+ * - `Glovo <https://glovoapp.com >`_
26+ - Armenia, Bosnia and Herzegovina, Bulgaria, Croatia, Côte D'Ivoire, Georgia, Italy,
27+ Kazakhstan, Kenya, Kyrgyzstan, Moldova, Montenegro, Morocco, Nigeria, Poland, Portugal,
28+ Romania, Serbia, Spain, Tunisia, Uganda, Ukraine
29+ * - `HungryPanda <https://www.hungrypanda.co >`_
30+ - Australia, Canada, France, Italy, New Zealand, Singapore, South Korea, United Kingdom,
31+ United States
32+ * - `Just Eat <https://www.just-eat.ie/ >`_
33+ - Austria, Belgium, Bulgaria, Canada, Denmark, France, Germany, Ireland, Israel, Italy,
34+ Luxembourg, Netherlands, New Zealand, Poland, Slovakia, Spain, Switzerland, United
35+ Kingdom, United States
36+ * - `Keeta <https://www.keeta-global.com/SA/en >`_
37+ - Bahrain, Brazil, Hong Kong (China), Kuwait, Qatar, Saudi Arabia, United Arab Emirates
38+ * - `UberEats <https://www.ubereats.com >`_
39+ - Argentina, Australia, Belgium, Canada, Chile, Costa Rica, Czech Republic, Denmark,
40+ Dominican Republic, Ecuador, El Salvador, Finland, France, Germany, Greece, Guatemala,
41+ Ireland, Italy, Japan, Kenya, Luxembourg, Mexico, Netherlands, New Zealand, Norway,
42+ Panama, Poland, Portugal, Romania, South Africa, Spain, Sri Lanka, Sweden, Switzerland,
43+ Taiwan (ROC), United Kingdom, United States
44+ * - `Wolt <https://wolt.com/ >`_
45+ - Albania, Austria, Azerbaijan, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark,
46+ Estonia, Finland, Georgia, Germany, Greece, Hungary, Iceland, Israel, Kazakhstan,
47+ Kosovo, Latvia, Lithuania, Luxembourg, Malta, North Macedonia, Norway, Poland, Romania,
48+ Serbia, Slovakia, Slovenia, Swede
49+
50+ .. tab :: Regional & National Providers: Americas
51+
52+ .. list-table ::
53+ :header-rows: 1
54+ :stub-columns: 1
55+ :widths: 25 75
56+ :class: table-striped
57+
58+ * - Provider
59+ - Locations
60+ * - `DoorDash <https://www.doordash.com >`_
61+ - Australia, Canada, New Zealand, United States
62+ * - `Grubhub <https://www.grubhub.com >`_
63+ - United States
64+ * - `Postmates <https://www.postmates.com >`_
65+ - United States
66+ * - `ChowNow <https://www.chownow.com >`_
67+ - Canada, United States
68+ * - `Rappi <https://about.rappi.com/ >`_
69+ - Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, Uruguay
70+ * - `SkipTheDishes <https://www.skipthedishes.com/ >`_
71+ - Canada (Alberta, BC, Manitoba, NB, NL, NT, NS, ON, PEI, QC, SK, YT)
72+
73+ .. tab :: Regional & National Providers: Middle East & North Africa (MENA)
74+
75+ .. list-table ::
76+ :header-rows: 1
77+ :stub-columns: 1
78+ :widths: 25 75
79+ :class: table-striped
80+
81+ * - Provider
82+ - Locations
83+ * - `Careem <https://www.careem.com >`_
84+ - Egypt, Kuwait, Morocco, United Arab Emirates
85+ * - `Cari <https://www.cariapp.com/ >`_
86+ - Kuwait, Saudi Arabia, United Arab Emirates
87+ * - `EatEasy <https://www.eateasy.ae/dubai >`_
88+ - United Arab Emirates
89+ * - `HungerStation <https://hungerstation.com >`_
90+ - Saudi Arabia (115+ regions)
91+ * - `Jahez <https://www.jahez.net/ >`_
92+ - Bahrain, Kuwait, Saudi Arabia
93+ * - `Mrsool <https://mrsool.co >`_
94+ - Bahrain, Egypt, Saudi Arabia
95+ * - `Ninja <https://ananinja.com/ >`_
96+ - Bahrain, Kuwait, Qatar
97+ * - `NoonFood <https://www.noon.com >`_
98+ - Bahrain, Kuwait, Oman, Qatar, United Arab Emirates
99+ * - `Rafeeq <https://www.gorafeeq.com/en >`_
100+ - Qatar
101+ * - `Talabat <https://www.talabat.com >`_
102+ - Bahrain, Egypt, Iraq, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
103+
104+ .. tab :: Regional & National Providers: Asia & Oceania
105+
106+ .. list-table ::
107+ :header-rows: 1
108+ :stub-columns: 1
109+ :widths: 25 75
110+ :class: table-striped
111+
112+ * - Provider
113+ - Locations
114+ * - `Swiggy <https://www.swiggy.com >`_
115+ - India
116+ * - `Zomato <https://www.zomato.com >`_
117+ - India
36118
37119Configuration
38120=============
@@ -60,7 +142,7 @@ requirements are satisfied:
60142- **Delivery platform reseller account: ** A registered reseller account is required with each
61143 delivery platform to be integrated (e.g., Uber Eats, DoorDash, Careem, Deliveroo, Zomato).
62144
63- .. _ online_food_delivery /credentials :
145+ .. _ urban_piper /credentials :
64146
65147UrbanPiper credentials
66148----------------------
@@ -73,7 +155,7 @@ UrbanPiper credentials
73155#. `Go to your Atlas account <https://atlas.urbanpiper.com >`_ and retrieve your API key and username
74156 by navigating to :menuselection: `Settings --> API Access `.
75157
76- .. image :: online_food_delivery /urban-piper-api.png
158+ .. image :: urban_piper /urban-piper-api.png
77159 :alt: Atlas API access
78160
79161Point of Sale
@@ -88,7 +170,7 @@ Point of Sale
88170#. Set up UrbanPiper:
89171
90172 #. Fill in the :guilabel: `Username ` and :guilabel: `Api Key ` fields with your :ref: `UrbanPiper
91- credentials <online_food_delivery /credentials>`.
173+ credentials <urban_piper /credentials>`.
92174 #. Select the desired delivery providers in the :guilabel: `Food Delivery Platforms ` field under
93175 the :guilabel: `Urban Piper Location ` section (i.e., Zomato, Uber Eats).
94176#. Save the settings.
@@ -103,7 +185,7 @@ Point of Sale
103185 platform.
104186 - The store is automatically named after your point of sale name.
105187
106- .. image :: online_food_delivery /create-store.png
188+ .. image :: urban_piper /create-store.png
107189 :alt: Food delivery connector settings
108190
109191Store timings
@@ -130,7 +212,7 @@ To make products available individually,
130212 - Optionally, set up the :guilabel: `Meal Type ` field and enable the :guilabel: `Is Recommended `
131213 and :guilabel: `Is Alcoholic ` buttons.
132214
133- .. image :: online_food_delivery /product-form.png
215+ .. image :: urban_piper /product-form.png
134216 :alt: where to make a single product available for delivery
135217
136218To make multiple products available for food delivery at once,
@@ -140,7 +222,7 @@ To make multiple products available for food delivery at once,
140222#. Select the products.
141223#. Enter the desired POS in the :guilabel: `Available on Food Delivery ` column.
142224
143- .. image :: online_food_delivery /product-list.png
225+ .. image :: urban_piper /product-list.png
144226 :alt: Product list
145227
146228.. note ::
@@ -171,7 +253,7 @@ Go live
171253#. `Go to the Locations tab <https://atlas.urbanpiper.com/locations >`_ of your Atlas account.
172254#. Select the location to activate, then click :guilabel: `Request to go Live `.
173255
174- .. image :: online_food_delivery /go-live.png
256+ .. image :: urban_piper /go-live.png
175257 :alt: Request to go live button in the locations tab of the Atlas account
176258
177259#. In the popup window:
@@ -181,7 +263,7 @@ Go live
181263 establish the connection between the platform and UrbanPiper.
182264 #. Click the :guilabel: `Request to Go Live ` button.
183265
184- .. image :: online_food_delivery /go-live-parameters.png
266+ .. image :: urban_piper /go-live-parameters.png
185267 :alt: Go live parameters
186268
187269 .. note ::
@@ -204,7 +286,7 @@ orders, open the orders' list view by:
204286#. Clicking :guilabel: `Review Orders ` on the notification popup.
205287#. Clicking the bag-shaped icon for online orders and :guilabel: `New `.
206288
207- .. image :: online_food_delivery /cart-button.png
289+ .. image :: urban_piper /cart-button.png
208290 :alt: Cart button
209291
210292 .. note ::
@@ -238,7 +320,7 @@ list view,
238320#. Click the :guilabel: `Reject ` button.
239321#. Select one of the reasons from the popup window.
240322
241- .. image :: online_food_delivery /reject-order.png
323+ .. image :: urban_piper /reject-order.png
242324 :alt: Reject order pop-up
243325
244326.. important ::
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