docs: Update support expectations

jpmckinney · jpmckinney · commit 7bc144d1371c · 2026-05-21T10:17:25.000-04:00
diff --git a/docs/index.md b/docs/index.md
@@ -48,7 +48,7 @@ Review the schemas, codelists and rules that need to be followed to publish OCDS
 :link-type: doc
 :text-align: center
 
-Get free support and learn how to participate in the OCDS community
+Get support and learn how to participate in the OCDS community
 ```
 
 ```{grid-item-card} History
diff --git a/docs/primer/index.md b/docs/primer/index.md
@@ -17,7 +17,7 @@ Beyond the Primer, you can use the following resources contained in the OCDS doc
 
 * [Guidance](../guidance/index): Step-by-step instructions on how to design and implement an OCDS publication, including helpful tools and examples
 * [Reference](../schema/index): Describing the specific rules that need to be followed to publish OCDS data
-* [Getting help](../support/index): Outlining how you can get free support and how you can participate in the OCDS community
+* [Getting help](../support/index): Outlining how you can get support and how you can participate in the OCDS community
 * [Governance](../governance/index): Details about the stewardships, development, and revisions process for the OCDS
 * [History](../history/index): Information about the changes in each version of the OCDS
 * [Data Review Tool](https://standard.open-contracting.org/review/): A tool to help check whether your data is following the OCDS correctly
diff --git a/docs/primer/next.md b/docs/primer/next.md
@@ -13,14 +13,14 @@ Beyond the Primer, you can use the following resources contained in the OCDS doc
 
 * [Guidance](../guidance/index): Step-by-step instructions on how to design and implement an OCDS publication, including helpful tools and examples
 * [Reference](../schema/index): Describing the specific rules that need to be followed to publish OCDS data
-* [Getting help](../support/index): Outlining how you can get free support and how you can participate in the OCDS community
+* [Getting help](../support/index): Outlining how you can get support and how you can participate in the OCDS community
 * [Governance](../governance/index): Details about the stewardships, development, and revisions process for the OCDS
 * [History](../history/index): Information about the changes in each version of the OCDS
 * [Data Review Tool](https://standard.open-contracting.org/review/): A tool to help check whether your data is following the OCDS correctly
 
 **Have a question? Ask us!**
 
-OCP and the OCDS offers free global support in publishing or using OCDS data. If you are planning to publish or use OCDS data, then the Data Support Team is on-hand to offer advice and input, by:
+OCP and the OCDS offers global support in publishing or using OCDS data. If you are planning to publish or use OCDS data, then the Data Support Team is on-hand to offer advice and input, by:
 
 * Helping you identify approaches for converting data from your existing systems to the OCDS
 * Suggesting existing tools and services that can help you publish or use OCDS data
diff --git a/docs/primer/what.md b/docs/primer/what.md
@@ -42,7 +42,7 @@ To facilitate publication of contracting data to meet a variety of needs, the OC
 * A common structured [data model](../schema/index), including a schema, codelists, and common rules and definitions for data fields and contracting processes;
 * [Guidance and tools](../guidance/index) to support implementation and data use;
 * An [extension](../guidance/map/extensions) mechanism to add additional key information to your OCDS data; and
-* Free global support from the [Data Support Team](../support/index).
+* Global support from the [Data Support Team](../support/index).
 
 ```{note}
 **To learn more,** go to the next page in the Primer: [How does the OCDS work?](how) You can also review the further resources below to go deeper into the subjects introduced on this page.
diff --git a/docs/support/index.md b/docs/support/index.md
@@ -11,7 +11,7 @@ If you are planning to publish or use OCDS data, then the Data Support Team is o
 * Providing guidance on mapping your data structures to OCDS
 * Giving you feedback on draft data files, and checking the structure of your data
 
-Support is provided free of charge and is available in English, Spanish and Russian.
+Support is available in English, Spanish and Russian.
 
 Please e-mail [data@open-contracting.org](mailto:data@open-contracting.org) with your questions, and a member of the Data Support Team will be in touch with you soon.
 
