Add query SLA no imm/urg unassigned

[kalikiana]

To cover tickets without an assignee explicitly

[okurz]

I would prefer to not have this on our status board as it would always alert us at the time of notification. Our status board should only show the status after we had sufficient time to prevent it showing an alert

[kalikiana]

I would prefer to not have this on our status board as it would always alert us at the time of notification. Our status board should only show the status after we had sufficient time to prevent it showing an alert

How is that different to the untriaged queries? They also trigger immediately.

We could use updated conditions for all of these. Otherwise to be consistent we need to move these somewhere else 🤔 Personally I've found these very useful to have, though.

[okurz]

I would prefer to not have this on our status board as it would always alert us at the time of notification. Our status board should only show the status after we had sufficient time to prevent it showing an alert

How is that different to the untriaged queries? They also trigger immediately.

We could use updated conditions for all of these.

Oh, yes. Good point. We can have another query with the same parameters plus looking at the update time if it's more than a day (as I think granularity is 1 day)

[kalikiana]

Oh, yes. Good point. We can have another query with the same parameters plus looking at the update time if it's more than a day (as I think granularity is 1 day)

Well, if we only use them here there's no need to duplicate everything. So I went ahead and updated them accordingly.