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Copy file name to clipboardExpand all lines: docs/2fa.md
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## How to enable 2FA
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* Log in to your Plausible Analytics account and in the top right menu, click on your account name and choose "**Account Settings**" to enter your account settings.
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* In the "**Security**" section, find “**Two-Factor Authentication (2FA)**” and click on the “**Enable 2FA**” button.
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* Log in to your Plausible Analytics account and in the top right menu, click on your account name and choose **Account Settings** to enter your account settings.
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* In the **Security** section, find “**Two-Factor Authentication (2FA)**” and click on the “**Enable 2FA**” button.
* Confirm by clicking OK. All members, including you, will need to set up 2FA before they can access the team sites.
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* To remove the requirement later, click "**Stop Forcing 2FA**".
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* To remove the requirement later, click **Stop Forcing 2FA**.
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## How to generate new recovery codes
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Have you lost your recovery codes? You can generate new codes at any time. You can use a recovery code to log in to your Plausible account if you lose access to your authenticator app or your trusted device.
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* In your Plausible account settings "**Security**" section, find “**Two-Factor Authentication (2FA)**” and click the “**Generate new**” link.
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* In your Plausible account settings **Security** section, find “**Two-Factor Authentication (2FA)**” and click the “**Generate new**” link.
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<img alt="Generate new 2FA recovery codes" src={useBaseUrl('img/generate-new-recovery-codes-2FA.png')} />
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* Confirm your account password and click the “**Generate New Codes**” button.
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<img alt="Generate new 2FA recovery codes" src={useBaseUrl('img/enter-password-to-generate-new-codes-2FA.png')} />
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## How to disable 2FA
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* In your Plausible account settings "**Security**" section, find “**Two-Factor Authentication (2FA)**” and click on the “**Disable 2FA**” button.
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* In your Plausible account settings **Security** section, find “**Two-Factor Authentication (2FA)**” and click on the “**Disable 2FA**” button.
Copy file name to clipboardExpand all lines: docs/add-website.md
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import useBaseUrl from '@docusaurus/useBaseUrl';
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Once you have an account, you can enter the domain name of the website you want to track. For example, if your site is `https://www.yourdomain.com`, enter `yourdomain.com` in the "**Domain**" field. Remove `https://` and `www.` from the URL.
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Once you have an account, you can enter the domain name of the website you want to track. For example, if your site is `https://www.yourdomain.com`, enter `yourdomain.com` in the **Domain** field. Remove `https://` and `www.` from the URL.
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Does your site operate on multiple subdomains such as `docs.yourdomain.com` and `app.yourdomain.com`? Simply add your main domain name (`yourdomain.com`) to your Plausible account and use the same tracking snippet on all your subdomains. This keeps the visitor session [active between the main site and its subdomains](subdomain-hostname-filter.md).
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If you'd like to track a particular subdomain independently from the rest of your site, you can do that too. For example, if the subdomain you want to track on its own is `https://blog.yourdomain.com` then the part to enter in the "**Domain**" field is `blog.yourdomain.com`.
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If you'd like to track a particular subdomain independently from the rest of your site, you can do that too. For example, if the subdomain you want to track on its own is `https://blog.yourdomain.com` then the part to enter in the **Domain** field is `blog.yourdomain.com`.
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<divclass="browser">
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<img alt="Add your website details to Plausible Analytics" src={useBaseUrl('img/v2/website-details.webp')} />
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You need to select your reporting timezone too. This sets the day boundary of your reports regardless of where your traffic is coming from.
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For instance, if you select "**(GMT+01:00) Amsterdam, Berlin…**" then the beginning and the end of each day of your reporting is calculated based on the time in Amsterdam, even if your visitors come from London or New York.
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For instance, if you select **(GMT+01:00) Amsterdam, Berlin…** then the beginning and the end of each day of your reporting is calculated based on the time in Amsterdam, even if your visitors come from London or New York.
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The best practice is to set the timezone that reflects the location of your audience or if the audience is very broad and spread across the world to set the timezone of your location.
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Click on the "**Add snippet**" button to go to the next step where we will provide you with the tracking snippet that you need to [insert into your site](plausible-script.md) to start counting your stats.
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Click on the **Add snippet** button to go to the next step where we will provide you with the tracking snippet that you need to [insert into your site](plausible-script.md) to start counting your stats.
Copy file name to clipboardExpand all lines: docs/billing.md
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## Is the billing based per account or per website?
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Billing is based on total usage across all the sites in a team. Each team has its own subscription and is billed separately. Check your usage numbers at any time in the "**Subscription**" section of your account settings. For details on how usage is calculated, see [Choose the right subscription](subscription-plans.md).
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Billing is based on total usage across all the sites in a team. Each team has its own subscription and is billed separately. Check your usage numbers at any time in the **Subscription** section of your account settings. For details on how usage is calculated, see [Choose the right subscription](subscription-plans.md).
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## Can I manage multiple clients with separate billing for each?
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## How do I add my VAT number?
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If you're purchasing on behalf of a business, click "**Add VAT number**" on the second step of the checkout, where you also add your payment details. Paddle handles all sales tax calculations and will apply the correct rate based on your details.
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If you're purchasing on behalf of a business, click **Add VAT number** on the second step of the checkout, where you also add your payment details. Paddle handles all sales tax calculations and will apply the correct rate based on your details.
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<img class="border" alt="Add VAT number at checkout" src={useBaseUrl('img/v2/add-vat-number-during-checkout.webp')} />
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If you missed this step, open any Paddle invoice and click "**Add address & VAT Number**". Paddle will automatically refund the VAT on your original payment and apply the correct rate to future payments. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/)
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If you missed this step, open any Paddle invoice and click **Add address & VAT Number**. Paddle will automatically refund the VAT on your original payment and apply the correct rate to future payments. [More on Paddle's VAT handling →](https://paddle.com/support/which-countries-does-paddle-charge-vat-for/)
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## How do I change my VAT number?
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Paddle does not allow editing the VAT number on an existing subscription. To update it, let your current subscription run until the end of the billing period, cancel it and resubscribe from the same Plausible account with the correct VAT details. All your Plausible data, sites and settings stay unchanged during this process.
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## How do I change my billing address?
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Open any invoice and click "**Edit business address**" to update your street address, city or postal code.
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Open any invoice and click **Edit business address** to update your street address, city or postal code.
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## How do I change the country on my subscription?
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## How do I update my payment method?
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In your account settings, go to the "**Subscription**" section. Under "**Next bill amount**", click "**Update billing info**".
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In your account settings, go to the **Subscription** section. Under **Next bill amount**, click **Update billing info**.
Copy file name to clipboardExpand all lines: docs/buttondown.md
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Newsletter signups won’t show up automatically in your Plausible dashboard. You’ll have to configure the goal for them to show up.
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To configure a goal, go to your website’s settings in your Plausible Analytics account and visit the "**Goals**" section. You should see a prompt to add a goal.
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To configure a goal, go to your website’s settings in your Plausible Analytics account and visit the **Goals** section. You should see a prompt to add a goal.
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<img alt="Add your first goal" src={useBaseUrl('img/goal-conversions.png')} />
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Click on the "**+ Add goal**" button to go to the goal creation form.
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Click on the **+ Add goal** button to go to the goal creation form.
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Select `Custom event` as the goal trigger and enter this exact name: `Subscribe`.
Next, click on the "**Add goal**" button, and you’ll be taken back to the Goals page. After you've completed this process, all the newsletter signups will start being tracked and will be displayed in the "**Goals**" report of your Plausible Analytics dashboard.
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Next, click on the **Add goal** button, and you’ll be taken back to the Goals page. After you've completed this process, all the newsletter signups will start being tracked and will be displayed in the **Goals** tab of your Plausible Analytics dashboard.
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You'll see "**Subscribe**" goal as soon as the first subscriber has been tracked. That's all you need to do. Plausible will automatically record new goals (including which page your subscriber is on) whenever you get a new subscriber.
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You'll see **Subscribe** goal as soon as the first subscriber has been tracked. That's all you need to do. Plausible will automatically record new goals (including which page your subscriber is on) whenever you get a new subscriber.
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## How to track outbound link clicks
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Outbound link clicks won’t show up automatically in your Plausible dashboard. You’ll have to configure the goal for them to show up.
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To configure a goal, go to your website’s settings in your Plausible Analytics account and visit the "**Goals**" section like you just did above. Click on the "**+ Add goal**" button to go to the goal creation form.
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To configure a goal, go to your website’s settings in your Plausible Analytics account and visit the **Goals** section like you just did above. Click on the **+ Add goal** button to go to the goal creation form.
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Select `Custom event` as the goal trigger and enter this exact name: `Outbound Link: Click`.
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<img alt="Add Outbound Link Click goal" src={useBaseUrl('img/outbound-link-click-goal.png')} />
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Next, click on the "**Add goal**" button to be taken back to the Goals page. After you've completed this process, all the external link clicks will start being tracked and will be displayed in the "**Goals**" report of your Plausible Analytics dashboard.
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Next, click on the **Add goal** button to be taken back to the Goals page. After you've completed this process, all the external link clicks will start being tracked and will be displayed in the **Goals** tab of your Plausible Analytics dashboard.
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You'll see "**Outbound Link: Click**" goal as soon as the first external link click has been tracked. That's all you need to do. Plausible will automatically record new external link clicks.
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You'll see **Outbound Link: Click** goal as soon as the first external link click has been tracked. That's all you need to do. Plausible will automatically record new external link clicks.
Copy file name to clipboardExpand all lines: docs/cancel-subscription.md
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import useBaseUrl from '@docusaurus/useBaseUrl';
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Log in to your Plausible account. In the top right menu, click your account name → "**Account Settings**".
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Log in to your Plausible account. In the top right menu, click your account name → **Account Settings**.
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Go to the "**Subscription**" section and click "**Cancel plan**".
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Go to the **Subscription** section and click **Cancel plan**.
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<divclass="browser">
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<img alt="Cancel your Plausible subscription" src={useBaseUrl('img/v2/account-settings-cancel-subscription.webp')} />
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**Resubscribing**
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If you resubscribe at any time within the retention period, your dashboards unlock automatically, data collection resumes and all your historical data will still be there. You can resubscribe from the "**Subscription**" section in your account settings.
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If you resubscribe at any time within the retention period, your dashboards unlock automatically, data collection resumes and all your historical data will still be there. You can resubscribe from the **Subscription** section in your account settings.
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Want to switch plans instead of canceling? See [Change your subscription plan](change-plan.md).
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