|
| 1 | +name: 🐛 Install Bug Report |
| 2 | +description: Report an Egg install issue |
| 3 | +title: "[Install Bug]: <Egg Name>" |
| 4 | +type: "Bug" |
| 5 | +labels: ["Not Confirmed"] |
| 6 | +body: |
| 7 | + - type: markdown |
| 8 | + attributes: |
| 9 | + value: | |
| 10 | + If you see any of the following, go to [Discord](https://discord.gg/pterodactyl) and report your error in a support channel. |
| 11 | + * `A fatal error was encountered while starting this server.` |
| 12 | + * `No server egg configuration could be located; aborting startup.` |
| 13 | +
|
| 14 | + Make sure there are no existing bug reports by searching the the issues for [install bugs](https://github.com/Ptero-Eggs/application-eggs/issues?q=state%3Aopen%20type%3A%22Bug%22). |
| 15 | + - type: input |
| 16 | + id: panel-version |
| 17 | + attributes: |
| 18 | + label: Panel Version |
| 19 | + description: Version number of your Panel (latest is not a version) |
| 20 | + placeholder: 1.x.x |
| 21 | + validations: |
| 22 | + required: true |
| 23 | + - type: input |
| 24 | + id: wings-version |
| 25 | + attributes: |
| 26 | + label: Wings Version |
| 27 | + description: Version number of your Wings (latest is not a version) |
| 28 | + placeholder: 1.x.x |
| 29 | + validations: |
| 30 | + required: true |
| 31 | + - type: input |
| 32 | + id: service |
| 33 | + attributes: |
| 34 | + label: Service |
| 35 | + description: Service you are experiencing issues with |
| 36 | + placeholder: minecraft/factorio/etc |
| 37 | + validations: |
| 38 | + required: true |
| 39 | + - type: dropdown |
| 40 | + id: modified |
| 41 | + attributes: |
| 42 | + label: Modified |
| 43 | + description: Did you add or change things, this includes startup configs/install scripts/variables |
| 44 | + options: |
| 45 | + - Yes, I modified the egg (will provide details below) |
| 46 | + - No, I did not modify the egg |
| 47 | + validations: |
| 48 | + required: true |
| 49 | + - type: textarea |
| 50 | + id: expected-behavior |
| 51 | + attributes: |
| 52 | + label: Expected Behavior |
| 53 | + description: What did you expect to happen |
| 54 | + placeholder: Install the server, start it, play |
| 55 | + validations: |
| 56 | + required: true |
| 57 | + - type: textarea |
| 58 | + id: actual-behavior |
| 59 | + attributes: |
| 60 | + label: Actual Behavior |
| 61 | + description: What actually happened instead |
| 62 | + placeholder: Server crashed with error X |
| 63 | + validations: |
| 64 | + required: true |
| 65 | + - type: textarea |
| 66 | + id: reproduce-steps |
| 67 | + attributes: |
| 68 | + label: Steps To Reproduce |
| 69 | + description: Step by step what to do to cause the issue |
| 70 | + placeholder: | |
| 71 | + Step 1 Set version to latest |
| 72 | + Step 2 install |
| 73 | + Step 3 Receive error X or Y |
| 74 | + validations: |
| 75 | + required: true |
| 76 | + - type: input |
| 77 | + id: install-logs |
| 78 | + attributes: |
| 79 | + label: Install logs |
| 80 | + description: | |
| 81 | + Run the command below on the SSH terminal of your Wings machine and provide the link to logs. |
| 82 | + |
| 83 | + ``` |
| 84 | + tail -n 1000 $(ls -Alrt /var/log/pterodactyl/install/*.log | tail -1 | sed 's/ */ /g' | cut -s -d' ' -f9) | nc pteropaste.com 99 |
| 85 | + ``` |
| 86 | + placeholder: | |
| 87 | + https://pteropaste.com/exampleLogs |
| 88 | + validations: |
| 89 | + required: true |
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