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Update EP v2 docs for support bundle limit and invite checklist #4101

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AmberAlston merged 2 commits into from
May 27, 2026
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Update EP v2 docs for support bundle limit and invite checklist #4101

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2eb156e
Update EP v2 docs for support bundle 2GB limit and invite checklist
AmberAlston May 27, 2026
33bf27e
Fix invite docs: clarify v2 enrollment checkbox behavior
AmberAlston May 27, 2026
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2 changes: 2 additions & 0 deletions docs/vendor/enterprise-portal-v2-invite.mdx
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Expand Up @@ -27,6 +27,8 @@ To invite a customer's end user to the portal:

You can also enable **Automatically invite customer email to Enterprise Portal on creation** so that every new customer with an email address receives an invite automatically.

For vendors in mixed mode (both Classic and New enabled), the customer creation screen includes a **Use new Enterprise Portal for this customer** checkbox. When checked, the customer is enrolled in the New portal and any auto-invite email points them to the New portal URL instead of Classic. This checkbox is only visible to team admins. When unchecked or not visible, new customers default to Classic.
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📝 [vale] reported by reviewdog 🐶
[Replicated.Passive] In general, use active voice instead of passive voice ('is enrolled').


## Removing users

To remove a user from a customer's portal team:
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2 changes: 1 addition & 1 deletion docs/vendor/enterprise-portal-v2-use.mdx
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Expand Up @@ -76,7 +76,7 @@ Customer team admins can manage their portal team from the Team Settings page:
Customers can generate and upload support bundles from the portal:

- **Generate bundles**: Follow the instructions on the Support Bundles page to generate a diagnostic bundle from their Linux or Helm installation
- **Upload bundles**: Upload an existing bundle file for vendor analysis
- **Upload bundles**: Upload an existing bundle file for vendor analysis. The maximum upload size is 2 GB. For larger bundles, use the [Replicated SDK API](/reference/replicated-sdk-apis#post-supportbundle) upload endpoint, which has no size restriction.
- **View history**: See previously uploaded bundles and their status

## License information
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