Cellphone with biometrics does not generate keys

[Sokal21]

A user that has a SM-A055M with only facial recognition is not being able to generate keys. This are the log of the diagnosis and the moment we try to create the pair. We have already set the security level to low.

{
  "payload_size": "566",
  "project_id": "4510307651289088",
  "timestamp_precise": "1774541240225000000",
  "device.brand": "samsung",
  "device.family": "SM-A055M",
  "device.model": "SM-A055M",
  "environment": "production",
  "message": "Biometric test {\"warnings\":[],\"errors\":[\"No biometric hardware available\"],\"results\":{\"hasEnrolledBiometrics\":true,\"canAuthenticate\":true,\"secureHardware\":true,\"testedStrength\":\"strong\",\"hardwareDetected\":false,\"sensorAvailable\":false},\"success\":false}",
  "origin": "auto.console.logging",
  "os.name": "Android",
  "os.version": "15",
  "release": "com.letsbit.app@2.18.0+254",
  "sdk.name": "sentry.javascript.react-native",
  "sdk.version": "7.2.0",
  "severity": "info",
  "trace": "f147edaae1d148caa6bc064c2571ef5c",
  "user.email": "garciaemilianocarlos@gmail.com",
  "user.id": "IDD5B4874A62",
  "id": "019d2ae677a1786fa2444c225a472ece",
  "observed_timestamp_nanos": "1774541248055088787"
}

{
  "payload_size": "524",
  "project_id": "4510307651289088",
  "timestamp_precise": "1774541240213000000",
  "device.brand": "samsung",
  "device.family": "SM-A055M",
  "device.model": "SM-A055M",
  "environment": "production",
  "message": "Biometric diagnostic info {\"keyguardSecure\":true,\"enrolledBiometrics\":[],\"securityLevel\":\"SecureHardware\",\"biometricCapabilities\":[\"None\"],\"osVersion\":\"15\",\"deviceModel\":\"samsung SM-A055M\",\"platform\":\"Android\"}",
  "origin": "auto.console.logging",
  "os.name": "Android",
  "os.version": "15",
  "release": "com.letsbit.app@2.18.0+254",
  "sdk.name": "sentry.javascript.react-native",
  "sdk.version": "7.2.0",
  "severity": "info",
  "trace": "f147edaae1d148caa6bc064c2571ef5c",
  "user.email": "garciaemilianocarlos@gmail.com",
  "user.id": "IDD5B4874A62",
  "id": "019d2ae677957efd9cf3a107367c7582",
  "observed_timestamp_nanos": "1774541248055088787"
}

{
  "payload_size": "690",
  "project_id": "4510307651289088",
  "timestamp_precise": "1774541240244000000",
  "device.brand": "samsung",
  "device.family": "SM-A055M",
  "device.model": "SM-A055M",
  "environment": "production",
  "message": "\u001b[36m[ReactNativeBiometrics]\u001b[0m \u001b[2m[2026-03-26T16:07:20.242Z]\u001b[0m \u001b[31m[ERROR]\u001b[0m \u001b[2m[createKeys]\u001b[0m \u001b[31mKey creation failed\u001b[0m {\"keyAlias\":\"com.letsbit.app\",\"keyType\":\"ec256\"} {\"message\":\"At least one biometric must be enrolled\",\"name\":\"Error\",\"stack\":\"Error: At least one biometric must be enrolled\",\"nativeStackAndroid\":[],\"userInfo\":null,\"code\":\"CREATE_KEYS_ERROR\"}",
  "origin": "auto.console.logging",
  "os.name": "Android",
  "os.version": "15",
  "release": "com.letsbit.app@2.18.0+254",
  "sdk.name": "sentry.javascript.react-native",
  "sdk.version": "7.2.0",
  "severity": "error",
  "trace": "f147edaae1d148caa6bc064c2571ef5c",
  "user.email": "garciaemilianocarlos@gmail.com",
  "user.id": "IDD5B4874A62",
  "id": "019d2ae677b47e86abae8fe236c90f38",
  "observed_timestamp_nanos": "1774541248055088787"
}

Expected behavior
It should be able to create a key pair.

Smartphone (please complete the following information):

• OS: Android
• Model: SM-A055M