You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: docs/api/acs/credentials/README.md
+10-7Lines changed: 10 additions & 7 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -299,13 +299,21 @@ Item format: `Object`
299
299
300
300
Warnings associated with the [credential](../../../capability-guides/access-systems/managing-credentials.md).
301
301
302
-
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field. Each object will be one of the following variants:
302
+
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field.
303
+
The `warning_code` field can be one of the following values:
304
+
-`waiting_to_be_issued`
305
+
-`schedule_externally_modified`
306
+
-`schedule_modified`
307
+
-`being_deleted`
308
+
-`unknown_issue_with_acs_credential`
309
+
-`needs_to_be_reissued`
310
+
311
+
Each object will be one of the following variants:
303
312
{% tabs %}
304
313
{% tab title="waiting_to_be_issued" %}
305
314
306
315
Indicates that the [credential](../../../capability-guides/access-systems/managing-credentials.md) is waiting to be issued.
307
316
308
-
Variant Properties:
309
317
310
318
<details>
311
319
@@ -332,7 +340,6 @@ Possible enum values:
332
340
333
341
Indicates that the schedule of one of the [credential](../../../capability-guides/access-systems/managing-credentials.md)'s children was modified externally.
334
342
335
-
Variant Properties:
336
343
337
344
<details>
338
345
@@ -359,7 +366,6 @@ Possible enum values:
359
366
360
367
Indicates that the schedule of the [credential](../../../capability-guides/access-systems/managing-credentials.md) was modified to avoid creating a credential with a start date in the past.
361
368
362
-
Variant Properties:
363
369
364
370
<details>
365
371
@@ -386,7 +392,6 @@ Possible enum values:
386
392
387
393
Indicates that the [credential](../../../capability-guides/access-systems/managing-credentials.md) is being deleted.
388
394
389
-
Variant Properties:
390
395
391
396
<details>
392
397
@@ -413,7 +418,6 @@ Possible enum values:
413
418
414
419
An unknown issue occurred while syncing the state of the [credential](../../../capability-guides/access-systems/managing-credentials.md) with the provider. This issue may affect the proper functioning of the credential.
415
420
416
-
Variant Properties:
417
421
418
422
<details>
419
423
@@ -440,7 +444,6 @@ Possible enum values:
440
444
441
445
Access permissions for the [credential](../../../capability-guides/access-systems/managing-credentials.md) have changed. [Reissue](../../../capability-guides/access-systems/working-with-card-encoders-and-scanners/creating-and-encoding-card-based-credentials.md) (re-encode) the credential. This issue may affect the proper functioning of the credential.
Copy file name to clipboardExpand all lines: docs/api/acs/systems/README.md
+17-11Lines changed: 17 additions & 11 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -106,15 +106,24 @@ Item format: `Object`
106
106
107
107
Errors associated with the [access control system](https://docs.seam.co/latest/capability-guides/access-systems).
108
108
109
-
The items in this list are objects. The specific structure of each object depends on the value of its `error_code` field. Each object will be one of the following variants:
109
+
The items in this list are objects. The specific structure of each object depends on the value of its `error_code` field.
110
+
The `error_code` field can be one of the following values:
111
+
-`seam_bridge_disconnected`
112
+
-`bridge_disconnected`
113
+
-`visionline_instance_unreachable`
114
+
-`salto_ks_subscription_limit_exceeded`
115
+
-`acs_system_disconnected`
116
+
-`account_disconnected`
117
+
-`salto_ks_certification_expired`
118
+
119
+
Each object will be one of the following variants:
110
120
{% tabs %}
111
121
{% tab title="seam_bridge_disconnected" %}
112
122
113
123
Indicates that the Seam API cannot communicate with [Seam Bridge](../../../capability-guides/seam-bridge.md), for example, if Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline.
114
124
This error might also occur if Seam Bridge is connected to the wrong [workspace](../../../core-concepts/workspaces/README.md).
115
125
See also [Troubleshooting Your Access Control System](../../../capability-guides/access-systems/troubleshooting-your-access-control-system.md#acs_system.errors.seam_bridge_disconnected).
116
126
117
-
Variant Properties:
118
127
119
128
<details>
120
129
@@ -142,7 +151,6 @@ Detailed description of the error. Provides insights into the issue and potentia
142
151
Indicates that the Seam API cannot communicate with [Seam Bridge](../../../capability-guides/seam-bridge.md), for example, if Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline.
143
152
See also [Troubleshooting Your Access Control System](../../../capability-guides/access-systems/troubleshooting-your-access-control-system.md#acs_system.errors.seam_bridge_disconnected).
144
153
145
-
Variant Properties:
146
154
147
155
<details>
148
156
@@ -175,7 +183,6 @@ Indicates that [Seam Bridge](../../../capability-guides/seam-bridge.md) is funct
175
183
For example, the IP address of the on-premises access control system may be set incorrectly within the Seam [workspace](../../../core-concepts/workspaces/README.md).
176
184
See also [Troubleshooting Your Access Control System](https://docs.seam.co/latest/capability-guides/capability-guides/access-systems/troubleshooting-your-access-control-system#acs_system.errors.visionline_instance_unreachable).
177
185
178
-
Variant Properties:
179
186
180
187
<details>
181
188
@@ -202,7 +209,6 @@ Detailed description of the error. Provides insights into the issue and potentia
202
209
203
210
Indicates that the maximum number of users allowed for the site has been reached. This means that new access codes cannot be created. Contact Salto support to increase the user limit.
204
211
205
-
Variant Properties:
206
212
207
213
<details>
208
214
@@ -229,7 +235,6 @@ Detailed description of the error. Provides insights into the issue and potentia
229
235
230
236
Indicates that the [access control system](https://docs.seam.co/latest/capability-guides/access-systems) has been disconnected. See [Troubleshooting Your Access Control System](../../../capability-guides/access-systems/troubleshooting-your-access-control-system.md) to resolve the issue.
231
237
232
-
Variant Properties:
233
238
234
239
<details>
235
240
@@ -256,7 +261,6 @@ Detailed description of the error. Provides insights into the issue and potentia
256
261
257
262
Indicates that the login credentials are invalid. Reconnect the account using a [Connect Webview](https://docs.seam.co/latest/ui-components/connect-webviews) to restore access.
258
263
259
-
Variant Properties:
260
264
261
265
<details>
262
266
@@ -283,7 +287,6 @@ Detailed description of the error. Provides insights into the issue and potentia
283
287
284
288
Indicates that the [access control system](https://docs.seam.co/latest/capability-guides/access-systems) has lost its Salto KS certification. Contact [support](mailto:support@seam.co) to regain access.
285
289
286
-
Variant Properties:
287
290
288
291
<details>
289
292
@@ -456,13 +459,17 @@ Item format: `Object`
456
459
457
460
Warnings associated with the [access control system](https://docs.seam.co/latest/capability-guides/access-systems).
458
461
459
-
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field. Each object will be one of the following variants:
462
+
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field.
463
+
The `warning_code` field can be one of the following values:
464
+
-`salto_ks_subscription_limit_almost_reached`
465
+
-`time_zone_does_not_match_location`
466
+
467
+
Each object will be one of the following variants:
Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site to rectify the issue.
464
472
465
-
Variant Properties:
466
473
467
474
<details>
468
475
@@ -489,7 +496,6 @@ Possible enum values:
489
496
490
497
Indicates the [access control system](https://docs.seam.co/latest/capability-guides/access-systems) time zone could not be determined because the reported physical location does not match the time zone configured on the physical [ACS entrances](../../../capability-guides/access-systems/retrieving-entrance-details.md).
Copy file name to clipboardExpand all lines: docs/api/acs/users/README.md
+16-10Lines changed: 16 additions & 10 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -88,13 +88,20 @@ Item format: `Object`
88
88
89
89
Errors associated with the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management).
90
90
91
-
The items in this list are objects. The specific structure of each object depends on the value of its `error_code` field. Each object will be one of the following variants:
91
+
The items in this list are objects. The specific structure of each object depends on the value of its `error_code` field.
92
+
The `error_code` field can be one of the following values:
93
+
-`deleted_externally`
94
+
-`salto_ks_subscription_limit_exceeded`
95
+
-`failed_to_create_on_acs_system`
96
+
-`failed_to_update_on_acs_system`
97
+
-`failed_to_delete_on_acs_system`
98
+
99
+
Each object will be one of the following variants:
92
100
{% tabs %}
93
101
{% tab title="deleted_externally" %}
94
102
95
103
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) was deleted from the [access control system](https://docs.seam.co/latest/capability-guides/access-systems) outside of Seam.
96
104
97
-
Variant Properties:
98
105
99
106
<details>
100
107
@@ -119,7 +126,6 @@ Detailed description of the error. Provides insights into the issue and potentia
119
126
120
127
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) could not be subscribed on Salto KS because the subscription limit has been exceeded.
121
128
122
-
Variant Properties:
123
129
124
130
<details>
125
131
@@ -144,7 +150,6 @@ Detailed description of the error. Provides insights into the issue and potentia
144
150
145
151
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) was not created on the [access control system](https://docs.seam.co/latest/capability-guides/access-systems). This is likely due to an internal unexpected error. Contact Seam [support](mailto:support@seam.co).
146
152
147
-
Variant Properties:
148
153
149
154
<details>
150
155
@@ -169,7 +174,6 @@ Detailed description of the error. Provides insights into the issue and potentia
169
174
170
175
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) was not updated on the [access control system](https://docs.seam.co/latest/capability-guides/access-systems). This is likely due to an internal unexpected error. Contact Seam [support](mailto:support@seam.co).
171
176
172
-
Variant Properties:
173
177
174
178
<details>
175
179
@@ -194,7 +198,6 @@ Detailed description of the error. Provides insights into the issue and potentia
194
198
195
199
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) was not deleted on the [access control system](https://docs.seam.co/latest/capability-guides/access-systems). This is likely due to an internal unexpected error. Contact Seam [support](mailto:support@seam.co).
196
200
197
-
Variant Properties:
198
201
199
202
<details>
200
203
@@ -320,13 +323,18 @@ Item format: `Object`
320
323
321
324
Warnings associated with the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management).
322
325
323
-
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field. Each object will be one of the following variants:
326
+
The items in this list are objects. The specific structure of each object depends on the value of its `warning_code` field.
327
+
The `warning_code` field can be one of the following values:
328
+
-`being_deleted`
329
+
-`salto_ks_user_not_subscribed`
330
+
-`unknown_issue_with_acs_user`
331
+
332
+
Each object will be one of the following variants:
324
333
{% tabs %}
325
334
{% tab title="being_deleted" %}
326
335
327
336
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) is being deleted from the [access control system](https://docs.seam.co/latest/capability-guides/access-systems). This is a temporary state, and the ACS user will be deleted shortly.
328
337
329
-
Variant Properties:
330
338
331
339
<details>
332
340
@@ -351,7 +359,6 @@ Possible enum values:
351
359
352
360
Indicates that the [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) is not subscribed on Salto KS, so they cannot unlock doors or perform any actions. This occurs when the their access schedule hasn’t started yet, if their access schedule has ended, if the site has reached its limit for active users (subscription slots), or if they have been manually unsubscribed.
353
361
354
-
Variant Properties:
355
362
356
363
<details>
357
364
@@ -376,7 +383,6 @@ Possible enum values:
376
383
377
384
An unknown issue occurred while syncing the state of this [ACS user](https://docs.seam.co/latest/capability-guides/access-systems/user-management) with the provider. This issue may affect the proper functioning of this user.
0 commit comments