GITBOOK-599: Add Schlage unauthorized error

Author: DebbieAtSeam

docs/device-and-system-integration-guides/assa-abloy-visionline-access-control-system/README.md

@@ -34,7 +34,7 @@ To create a [Connect Webview](../../core-concepts/connect-webviews/) that enable
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 For information about Visionline ACS-related errors, including issues related to the connection between your ACS and Seam, see [Troubleshooting Your ACS](../../capability-guides/access-systems/troubleshooting-your-access-control-system.md).
 

docs/device-and-system-integration-guides/latch-access-control-system/README.md

@@ -68,7 +68,7 @@ Note the following restrictions on using Seam to manage your Latch ACS:
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 For information about Latch ACS-related errors, including issues related to the connection between your ACS and Seam, see [Troubleshooting Your ACS](../../capability-guides/access-systems/troubleshooting-your-access-control-system.md).
 

docs/device-and-system-integration-guides/salto-ks-access-control-system/README.md

@@ -111,7 +111,7 @@ Unit door locks within a Salto KS access system must first be woken up, and then
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 For information about Salto KS ACS-related errors, see [Troubleshooting Your ACS](../../capability-guides/access-systems/troubleshooting-your-access-control-system.md).
 

docs/device-and-system-integration-guides/salto-proaccess-space-access-system/README.md

@@ -83,7 +83,7 @@ To enable or disable far opening:
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 For information about Salto Space access system-related errors, see [Troubleshooting Your Access System](../../capability-guides/access-systems/troubleshooting-your-access-control-system.md).
 

docs/device-and-system-integration-guides/schlage-locks/README.md

@@ -39,6 +39,12 @@ To create a [Connect Webview](../../core-concepts/connect-webviews/) that enable
 
 ***
 
+## Troubleshooting
+
+If you receive an "unauthorized" error, confirm that you've verified the email address associated with the Schlage account that you've connected to Seam.
+
+***
+
 ## Where to Order
 
 Order Schlage locks by finding a retailer on the Schlage website or by purchasing from Amazon.

docs/device-and-system-integration-guides/tedee-locks/README.md

@@ -55,7 +55,7 @@ You must add your Tedee devices through the Tedee mobile app. You cannot add dev
 
 ***
 
-## Access (PIN) Code Requirements
+## Brand-Specific Access (PIN) Code Requirements
 
 Tedee imposes the following PIN code requirements:
 

docs/device-guides/august-locks.md

@@ -53,7 +53,7 @@ To control August devices using Seam, you must prompt owners of these devices to
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 The following access code errors might appear for an August lock:
 

docs/device-guides/google-nest-thermostats/README.md

@@ -67,7 +67,7 @@ Once you have set up Google Device Access, prompt the owners of these Google Nes
 
 ***
 
-## Brand-Specific Errors
+## Troubleshooting
 
 If you have not yet [obtained Google Commercial Development](obtain-google-nest-device-access-and-commercial-development.md), and your end user attempts to connect a Google Nest thermostat to Seam using a [Connect Webview](../../core-concepts/connect-webviews/), the Connect Webview displays the following error:
 

docs/device-guides/pti-storlogix-cloud.md

@@ -85,7 +85,7 @@ For example, you could assign them to the "Building A - 3/F" access level and gi
 
 ***
 
-## Brand-Specific Warnings
+## Troubleshooting
 
 The following warning might appear for PTI-related users:
 

docs/device-guides/yale-locks.md

@@ -47,9 +47,9 @@ To create a [Connect Webview](../core-concepts/connect-webviews/) that enables y
 
 ***
 
-## Brand-Specific Integration Considerations
+## Troubleshooting
 
-### Yale Home & Yale Access-specific Access Code Errors
+### Yale Home and Yale Access-Specific Access Code Errors
 
 Since August and Yale are both using the same app to control the locks, you might see this `august_*` prefix on your errors.
 
@@ -73,7 +73,7 @@ The Yale lock is missing a keypad. You could install an [August keypad](https://
 
 August lock was temporarily offline while setting/removing a code, the code should be set/remove when it comes back online.
 
-### SmartThings Hub-specific Access Code Errors
+### SmartThings Hub-Specific Access Code Errors
 
 `smartthings_failed_to_set_after_multiple_retries`