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Copy file name to clipboardExpand all lines: docs/api/acs/systems/README.md
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@@ -279,7 +279,7 @@ Indicates that the Seam API cannot communicate with [Seam Bridge](../../../capab
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### `visionline_instance_unreachable`
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Indicates that [Seam Bridge](../../../capability-guides/seam-bridge.md) is functioning correctly and the Seam API can communicate with Seam Bridge, but the Seam API cannot connect to the on-premises [Visionline access control system](https://docs.seam.co/latest/device-and-system-integration-guides/assa-abloy-visionline-access-control-system).
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Indicates that [Seam Bridge](../../../capability-guides/seam-bridge.md) is functioning correctly and the Seam API can communicate with Seam Bridge, but the Seam API cannot connect to the on-premises [Visionline access control system](../../../device-and-system-integration-guides/assa-abloy-visionline-access-control-system/README.md).
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For example, the IP address of the on-premises access control system may be set incorrectly within the Seam [workspace](../../../core-concepts/workspaces/README.md).
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See also [Troubleshooting Your Access Control System](https://docs.seam.co/latest/capability-guides/capability-guides/access-systems/troubleshooting-your-access-control-system#acs_system.errors.visionline_instance_unreachable).
Copy file name to clipboardExpand all lines: docs/capability-guides/access-systems/acs-quick-starts/encodable-key-card-quick-start.md
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# Encodable Key Card Quick Start
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In this quick start, create an ACS user for a virtual [ASSA ABLOY Visionline](../../../device-guides/assa-abloy-visionline-access-control-system-in-development/) access control system. Then, grant the user access to an entrance using a encodable key card credential.
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In this quick start, create an ACS user for a virtual [ASSA ABLOY Visionline](../../../device-and-system-integration-guides/assa-abloy-visionline-access-control-system/) access control system. Then, grant the user access to an entrance using a encodable key card credential.
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{% hint style="info" %}
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This quick start walks you through the process that applies specifically to the Visionline ACS. There are often differences between access control systems. For example, for some access control systems, you encode credentials onto cards. For others, you do not encode data onto cards, but, rather, assign cards to users.
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## Step 4: Create an Encodable Key Card Credential
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Create an encodable key card credential for the ACS user. In this credential, specify the set of allowed entrances and the access schedule. For Visionline, you must also specify some system-specific metadata, such as the card format and whether the credential is an [override credential](../../../device-and-system-integration-guides/assa-abloy-visionline-access-control-system-in-development/credential-types/#credential-types-for-visionline).
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Create an encodable key card credential for the ACS user. In this credential, specify the set of allowed entrances and the access schedule. For Visionline, you must also specify some system-specific metadata, such as the card format and whether the credential is an [override credential](../../../device-and-system-integration-guides/assa-abloy-visionline-access-control-system/credential-types/#credential-types-for-visionline).
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If this credential were intended for a real Visionline card, you'd need to create the credential and then encode this data onto the key card. Other access control systems do not use encodable cards, but, rather, assign cards to users.
This error indicates that your Seam Bridge is functioning correctly and the Seam API can communicate with your Seam Bridge, but the Seam API cannot connect to your on-premises [Visionline ACS](../../device-guides/assa-abloy-visionline-access-control-system-in-development/). For example, the IP address of the on-premises ACS may be set incorrectly within your Seam workspace.
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This error indicates that your Seam Bridge is functioning correctly and the Seam API can communicate with your Seam Bridge, but the Seam API cannot connect to your on-premises [Visionline ACS](../../device-and-system-integration-guides/assa-abloy-visionline-access-control-system/). For example, the IP address of the on-premises ACS may be set incorrectly within your Seam workspace.
Copy file name to clipboardExpand all lines: docs/device-and-system-integration-guides/assa-abloy-credential-services-credential-manager.md
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# ASSA ABLOY Credential Services
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ASSA ABLOY Credential Services stores all the mobile credentials that your application issues. To add mobile key support for your [Visionline ACS](assa-abloy-visionline-access-control-system-in-development/), you must obtain an ASSA ABLOY Credential Services account. You must also register for the ASSA ABLOY partnership program by sending an email to either of the following addresses:
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ASSA ABLOY Credential Services stores all the mobile credentials that your application issues. To add mobile key support for your [Visionline ACS](assa-abloy-visionline-access-control-system/), you must obtain an ASSA ABLOY Credential Services account. You must also register for the ASSA ABLOY partnership program by sending an email to either of the following addresses:
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Before connecting your ASSA ABLOY Credential Services to Seam, you must first identify your ASSA ABLOY credentials.
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While you are in the development phase of your application, you can find your [development credentials](assa-abloy-credential-services-credential-manager-in-development.md#retrieve-your-assa-abloy-development-credentials) in the ASSA ABLOY Global Solutions Technology Partner Portal. You cannot use this preliminary application ID to connect to live sites.
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While you are in the development phase of your application, you can find your [development credentials](assa-abloy-credential-services-credential-manager.md#retrieve-your-assa-abloy-development-credentials) in the ASSA ABLOY Global Solutions Technology Partner Portal. You cannot use this preliminary application ID to connect to live sites.
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Once you have received certification through the ASSA ABLOY partnership program, ASSA ABLOY provides a set of [production credentials](assa-abloy-credential-services-credential-manager-in-development.md#retrieve-your-assa-abloy-production-credentials).
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Once you have received certification through the ASSA ABLOY partnership program, ASSA ABLOY provides a set of [production credentials](assa-abloy-credential-services-credential-manager.md#retrieve-your-assa-abloy-production-credentials).
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### Retrieve Your ASSA ABLOY Development Credentials
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