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Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

Author: louis-pre

docs/brand-guides/2n-intercom-systems/2n-system-set-up-instructions.md

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+# 2N System Set Up Instructions
+
+## Prepare My2N Account for Seam Integration
+
+{% hint style="warning" %}
+To connect 2N devices to Seam, you must use a Company Admin account with multi-factor authentication (MFA) disabled.
+
+If MFA is required for your admin account, create a separate account without MFA for dedicated API communication.
+{% endhint %}
+
+***
+
+### Set up steps
+
+1. **Create a My2N account**\
+   [Sign up for a My2N account](https://my2n.com/2n-remote-configuration) if you don't already have one.
+2. **Add your 2N devices**\
+   In My2N, add your 2N IP devices to the account.
+3. **Enable Remote API Access (RAA)**\
+   Make sure Remote API Access (RAA) is enabled for your company. If it's not, contact [integrations@2n.com](mailto:integrations@2n.com) to activate it. Provide the company ID, which is located in the URL.
+
+***
+
+### Enable HTTP API for each Device
+
+Repeat the following steps for each 2N device you want to control through Seam.
+
+1. **Open device configuration**
+   * In My2N, go to **Devices** in the left sidebar.
+   *   Click the **three-dot icon** next to your device and choose **Open configuration**.\\
+
+       <figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 4.56.29 PM.png" alt=""><figcaption></figcaption></figure>
+   * When prompted, log in with the device’s credentials:
+     * Default username: `Admin`
+     * Default password: `2n`
+     * (Use custom credentials if they were changed during installation.)
+2.  **Enable HTTP API services**
+
+    * In the device dashboard, click **Services**.
+    * From the sidebar, select **HTTP API**.
+    *   On the **Services** tab, make sure all of the APIs are enabled, with
+
+        **Connection Type** set to **Secure (TLS)** and **Authentication** set to **Digest.**
+
+    <figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 9.44.42 AM (1).png" alt=""><figcaption></figcaption></figure>
+3. **Create API credentials**
+   * In the top toolbar, click on **Account 1**, or another available account.
+   * Enable the account.
+   * Create a **Username** and **Password**.
+   * In the **User Privileges** section, ensure both **Monitoring** and **Control** boxes are checked for all listed options.
+   * Click the Save (💾) icon in the bottom-right corner to confirm.
+
+{% hint style="info" %}
+**Note**: the **Username** and **Password** created in this step will be used when connecting your device to Seam, please log and remember them.
+{% endhint %}
+
+<figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 9.45.19 AM.png" alt=""><figcaption></figcaption></figure>
+
+***
+
+## Connect Webview Instructions
+
+The Seam Connect Webview is where you securely link your My2N account to Seam.
+
+This connection lets Seam manage and update your 2N intercom devices.
+
+1. **Select My2N**\
+   In the Seam Connect Webview, select **My2N** from the list of brands available.
+2.  **Enter your Company Admin credentials**
+
+    * Enter the Company Admin My2N email and password for your property’s My2N account, then click **Submit**.
+    * **Note:** Use an account with multi-factor authentication (MFA) turned off. If your main admin account requires MFA, create a separate account without MFA for this connection.
+
+    <figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 11.36.44 AM.png" alt="" width="411"><figcaption></figcaption></figure>
+3.  **Choose which devices to connect**\
+    The Webview will show all 2N devices under your My2N company.
+
+    If a device doesn’t appear, check that it’s been added and that the HTTP API is enabled.
+
+    Select the devices you want to link to Seam, then click **Submit**.
+
+    <figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 5.43.46 PM.png" alt="" width="304"><figcaption></figcaption></figure>
+4.  **Authorize device access**\
+    For each selected device, enter the **Username** and **Password** you created in the [Enable HTTP API for Each Device](2n-system-set-up-instructions.md#enable-http-api-for-each-device) section.
+
+    This step confirms that Seam can securely communicate with your 2N devices to perform actions like unlocking doors or managing access codes.
+
+    <figure><img src="../../.gitbook/assets/Screenshot 2025-10-31 at 5.46.00 PM.png" alt="" width="319"><figcaption></figcaption></figure>

docs/brand-guides/2n-intercom-systems/README.md

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+---
+description: Guide for using 2N® intercom systems with Seam
+---
+
+# 2N Intercom Systems
+
+## Overview
+
+2N produces Internet Protocol (IP) access control systems and elevator communications. Seam integrates with 2N IP intercoms that combine secure audio and video intercoms with an access reader. These standalone devices support direct Session Initiation Protocol (SIP) calls.
+
+2N produces Internet Protocol (IP) intercoms used for access control and communication in residential and commercial properties.
+
+Seam integrates directly with 2N IP-enabled devices to support:
+
+* Secure door lock and unlock actions through Seam’s API
+* PIN code programming on devices with keypads
+
+***
+
+## Supported Devices
+
+This integration supports all [2N IP intercoms](https://wiki.2n.com/is/en).
+
+For a complete compatibility list, see [2N Supported Devices](https://www.seam.co/manufacturers/2n)![Attachment.tiff](file:///Attachment.tiff).
+
+***
+
+## Setup and Integration
+
+Follow the step-by-step [System Setup Instructions](./2n-system-set-up-instructions.md) to connect your My2N company and devices to Seam.
+
+The setup guide covers:
+
+* Preparing your My2N account
+* Enabling HTTP API for each device
+* Creating API credentials
+* Connecting to Seam through the Connect Webview
+
+<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>System Set Up Guide</strong></td><td><a href="../../.gitbook/assets/image (29).png">image (29).png</a></td><td><a href="./2n-system-set-up-instructions.md">2n-system-set-up-instructions.md</a></td></tr></tbody></table>
+
+***
+
+### Device Provider Key
+
+To enable 2N device connections in your app’s Connect Webview, add the provider key `my_2n` to your `accepted_providers` list.
+
+For more details, see [Customize Brands in Connect Webviews](../../core-concepts/connect-webviews/customizing-connect-webviews.md#customize-the-brands-to-display-in-your-connect-webviews)![Attachment.tiff](file:///Attachment.tiff).
+
+***
+
+## Where to Order
+
+Find your local 2N distributor using the following page:
+
+<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td></td><td><strong>Locate Your 2N Distributor</strong></td><td></td><td><a href="https://www.2n.com/en_GB/how-to-buy/where-to-buy">https://www.2n.com/en_GB/how-to-buy/where-to-buy</a></td><td><a href="../../.gitbook/assets/2n-logo.png">2n-logo.png</a></td></tr></tbody></table>