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Add PreserveEmailSenderRecipientParties org setting #160

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Add PreserveEmailSenderRecipientParties org setting #160

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Add PreserveEmailSenderRecipientParties org setting
anladwig_microsoft Jun 25, 2026
e23a240
Set PreserveEmailSenderRecipientParties minSupportedVersion to 9.2.24…
anladwig_microsoft Jun 25, 2026
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12 changes: 12 additions & 0 deletions mspfedyn_/OrgDbOrgSettings/Solution/WebResources/mspfedyn_/OrgDbOrgSettings/Settings.xml
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Expand Up @@ -310,6 +310,18 @@
supportUrl="https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/arc-email-sub-chg"
urlTitle="KB 2691237"
description="Administrators can use regex expressions to define whether a new case should be created when the email subject changes on a reply or a forwarded email that has a related active or resolved case." />
<orgSetting
minSupportedVersion="9.2.24062.11000"
maxSupportedVersion="9.9.9999.9999"
name="PreserveEmailSenderRecipientParties"
isOrganizationAttribute="false"
min=""
max=""
defaultValue="false"
settingType="Boolean"
supportUrl="https://learn.microsoft.com/en-us/power-platform/admin/orgdborgsettings"
urlTitle="OrgDBOrgSettings"
description="Default: &lt;b&gt;false&lt;/b&gt;. When set to &lt;b&gt;true&lt;/b&gt;, the original sender / To / Cc / Bcc activity-party data (AddressUsed, PartyIdName) on existing email activities is preserved when a party record's (contact, systemuser, queue, etc.) email address or name is later changed. By default the platform cascades the new address/name down to all activity parties, including the parties on historical emails, which can retroactively change the recorded recipients on old emails. &lt;b&gt;Note:&lt;/b&gt; this is not retroactive (it only affects address/name changes made after the setting is enabled) and also requires the platform flag AllowPreserveEmailSenderRecipientParties (true by default)." />
</defaultOrgSettings>


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