[eBay Search API] Searches return empty organic_results when eBay serves its new search-evo layout

[pranavkafle]

Details

Some eBay searches on ebay.co.uk return zero organic_results in the JSON response even though the HTML contains 91+ result items. The searches succeed (no error), but the parsed output is empty.

The HTML difference between a failing and a passing search for the same parameters is the result container. The failing response uses a new layout with su-item-card s-item-card--search-evo item containers and su-item-card__title / su-item-card__price elements. The passing response uses the classic layout with a srp-results srp-list clearfix container and s-item elements. When the new layout is served, no items are parsed.

The issue is intermittent. The same query with show_only=Sold on ebay.co.uk can return the classic or the new layout across separate requests. Four of the five failing searches from the customer use show_only=Sold; one does not, so the parameter alone does not determine which layout is served.

Search ID	show_only	ebay_domain	HTML layout	organic_results
6a4769f0c203482cab138164	Sold	ebay.co.uk	s-item-card--search-evo	0 (91 items in HTML)
6a476f6ba4817c7ec8bc4cb9	Sold	ebay.co.uk	srp-results srp-list clearfix	present

A live re-test of the original failing query returned results, confirming the layout switch is intermittent rather than a permanent change.

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Public links: Playground | Documentation

Internal links: Intercom | Search Inspect - failing | Search Inspect - passing

[report-tracking-bot]

A User Report Tracking spreadsheet has been created for this issue for internal tracking.

[gabriela-serpapi]

Another example here. They are not getting any results in the response when setting "ebay_domain":"ebay.com"

[galetahub]

It looks like the new layout has now rolled out to the main domain. I'm working on a fix.

[eyn]

Any update and ETA on this? Its been going on for about a week now and is having a major impact on our customers

[marm123]

Thank you for the message @eyn. Our engineers are already working on the pull request to fix the issue. Since the change is significant, and it's still in the review phase, I don't have the exact ETA.

We'll do our best to merge the PR as soon as we know it's good to go. We'll notify you accordingly.

My sincerest apologies for the trouble this is causing your business!

[eyn]

We now have 30+ downstream customer support tickets waiting on this so getting shipped as soon as possible would be appreciated

[marm123]

Of course! I'll check with our engineers if we can get an ETA for you @eyn!

[eyn]

We have now implemented a cloudflare worker proxy in-front of SerpAPI which deals with the new ebay layout and extracts the same information if anyone else is impacted and would like the code drop me a note.

[galetahub]

@eyn thanks for your patience!
We have deployed a fix and now we are correctly parsing the new layout.
Playground after:

[alexbarron]

Thanks @galetahub !