[Google Shopping API] Potential Localization Discrepancies

[schaferyan]

A customer reported they are seeing empty results for searches with Brazil and Spain localization parameters, and certain max_price values.

On testing, theses searches also seem to return few or no results manually in an incognito browser, which would indicate the empty results are the expected behavior.

However, the customer indicates they consistently see results when testing locally in the browser. It's possible this is a limitation of localization parameters versus using a local IP address.

Can we investigate whether our current localization parameters fully replicate the behavior of searches performed from within the target country, and whether additional signals such as IP geolocation significantly influence the results? If there are opportunities to improve localization fidelity for these cases, it would be useful to identify them.

Public links: Playground 1 | Playground 2

Internal links: Intercom | Search Inspect 1 | Search Inspect 2

[report-tracking-bot]

A User Report Tracking spreadsheet has been created for this issue for internal tracking.

[AutumroseS]

I've had another user report receiving 0 results intermittently. In the browser I received results each time. In this case I receive results if I remove the hl parameter.

Intermittently no results, hl parameter: Search Inspect | Playground
Results each time, no hl parameter: Search Inspect | Playground

Intercom

[Gennie-APP]

@AutumroseS

It is correct, but it shows results from stores outside Brazil—see the image (eBay). We really need store results from Brazil.

[marm123]

Thank you for your message @Gennie-APP. We'll look into this and will get back to you once we have some answers.

My apologies for the trouble, and thank you for your patience!