NinjaOne LCP by Deenk · Pull Request #34 · squaredup/plugins

Deenk · 2026-04-07T08:33:56Z

🔌 Plugin overview

Plugin name: NinjaOne
Purpose / problem solved: Enable squaredup users to monitor devices, endpoints, tickets via NinjaOne RMM
Primary audience (e.g. platform teams, SREs, product teams): Systems and helpdesk (Internal and MSP)
Authentication method(s) (e.g. OAuth, Username/Password, API Key): Oauth client secret and id

🖼️ Plugin screenshots

Plugin configuration

Default dashboards

🧪 Testing

I have tested that every data stream returns unnested arrays and results. data types should all be correct for strings, numbers, dates

⚠️ Known limitations

There are a number of ninjaone modules/add ons based on the licence tier of the customer. I already support the backups and tickets modules, but there are 5/6 more I could add support for later.

📚 Checklist

Plugin, datastream and UI naming follow SquaredUp guidelines
Logo added
One or more dashboards added
README added including configuration guidance
No secrets or credentials included
I agree to the Code of Conduct

This reverts commit 2bc23b1.

This reverts commit c98ec16.

gdorward · 2026-04-07T15:11:42Z

@Deenk , I seem to be running into repeated 500 errors on the Backup Management OOB dashboards. Looking at the logs, one of the offending endpoints seems to be https://ca-api.ninjarmm.com/v2/queries/backup/usage?pageSize=1000

ERROR {"message":"handler.readDataSource threw: 500 - Internal Server Error"

Deenk · 2026-04-08T10:12:20Z

@Deenk , I seem to be running into repeated 500 errors on the Backup Management OOB dashboards. Looking at the logs, one of the offending endpoints seems to be https://ca-api.ninjarmm.com/v2/queries/backup/usage?pageSize=1000

ERROR {"message":"handler.readDataSource threw: 500 - Internal Server Error"

@gdorward This is probably because our license expired for the 'backups' module in NinjaOne. I'll investigate if that truly is the case and either request they fix it, or fix whatever is broken on our side depending on who's fault it is

gdorward · 2026-04-09T11:42:04Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:

{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

Deenk · 2026-04-09T11:46:35Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:

{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

I broke this during my testing adding more devices, pushing a fix for this now

Deenk · 2026-04-09T12:00:16Z

I'm getting this error on imports all of a sudden @Deenk - specifically importing devices:
{ "name": "Error", "message": "ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token", "stack": "Error: ID column 'deviceId' not found in data stream response. Available columns: results.0.id, results.0.uid, results.0.organizationId, results.0.locationId, results.0.nodeClass, results.0.nodeRoleId, results.0.rolePolicyId, results.0.approvalStatus, results.0.offline, results.0.systemName, results.0.dnsName, results.0.created, results.0.lastContact, results.0.lastUpdate, results.0.deviceId, results.0.displayName, results.1.id, results.1.uid, results.1.organizationId, results.1.locationId, results.1.nodeClass, results.1.nodeRoleId, results.1.rolePolicyId, results.1.approvalStatus, results.1.offline, results.1.systemName, results.1.dnsName, results.1.created, results.1.lastContact, results.1.lastUpdate, results.1.deviceId, results.1.displayName, metadata.next_page_token at dUe (/src/stepExecutor/mapStreamDataToVertices.ts:62:15) at E1r (/src/stepExecutor/handler.ts:172:33) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async <anonymous> (/src/createMessageHandler.ts:74:13) at async Promise.all (index 0) at async <anonymous> (/src/createMessageHandler.ts:121:32) at async Hcr (/node_modules/.pnpm/@middy+core@2.5.7/node_modules/@middy/core/index.js:86:26)" }

I broke this during my testing adding more devices, pushing a fix for this now

@gdorward this is now fixed

Deenk · 2026-04-09T13:14:41Z

@Deenk , I seem to be running into repeated 500 errors on the Backup Management OOB dashboards. Looking at the logs, one of the offending endpoints seems to be https://ca-api.ninjarmm.com/v2/queries/backup/usage?pageSize=1000

ERROR {"message":"handler.readDataSource threw: 500 - Internal Server Error"

@gdorward This is probably because our license expired for the 'backups' module in NinjaOne. I'll investigate if that truly is the case and either request they fix it, or fix whatever is broken on our side depending on who's fault it is

@gdorward backups are now all fixed

AliceG-Sq · 2026-04-10T10:28:55Z

@Deenk Theres around 19 Data streams that don't support any timeframes but 'None' is not available in the dropdown. This is causing a lot of warnings across multiple OOBs as well as they are defaulting to 'None'

clarkd · 2026-04-10T12:48:21Z

+
+    // Convert numeric IDs to strings
+    const idFields = ['deviceId', 'organizationId', 'locationId'];
+    idFields.forEach(field => {


Should we consider just setting the shape to string for this column, you shouldn't need to coerce it here.

clarkd · 2026-04-10T12:55:40Z

+ * @param {any} obj 
+ * @returns {any}
+ */
+const convertTimestamps = (obj) => {


Shame to have to repeat this so much, but it's not easy to share the script functionality today - are you having to do this here because SquaredUp isn't recognising the timestamp format used by NinjaOne?

clarkd · 2026-04-10T12:57:04Z

+            "name": "totalPhysicalMemory",
+            "displayName": "Total Memory (Bytes)",
+            "shape": [
+                "number",


Could you use the bytes shape for these columns & other streams? SquaredUp will use the most appropriate unit when formatting, i.e. you'll get 4.2GB rather than 421030505

clarkd · 2026-04-10T12:58:55Z

+            "mode": "none"
+        },
+        "expandInnerObjects": true,
+        "endpointPath": "/v2/organization/{{objects[0].organizationId}}/locations",


Given this only works with a single object, we should set objectLimit here to avoid users selecting multiple objects?

clarkd · 2026-04-10T12:59:25Z

+            "mode": "none"
+        },
+        "expandInnerObjects": false,
+        "endpointPath": "/v2/device/{{objects[0].deviceId}}/software",


Same again with the object limit

clarkd · 2026-04-10T12:59:51Z

+            "mode": "none"
+        },
+        "expandInnerObjects": true,
+        "endpointPath": "/v2/ticketing/trigger/board/{{objects[0].boardId}}/run",


clarkd · 2026-04-10T13:00:56Z

+                "h": 2,
+                "x": 0,
+                "y": 0,
+                "i": "sec-kpi-activethreats-001",


I think these IDs should be guids - though I know we don't have a full schema right now.

clarkd · 2026-04-10T13:02:13Z

+        },
+        {
+            "category": "feedback",
+            "url": "https://feedback.squaredup.com/plugins/p/ninjaone",


This link looks dead - have we got an alternative page, or could use the support ticket page?

clarkd · 2026-04-10T13:47:37Z

+                "name": "name",
+                "type": { "value": "NinjaOne Organization" },
+                "properties": [{ "organizationId": "id" }, "description", "nodeApprovalMode"],
+                "externalLink": "{{instanceUrl}}/app/organizations/{{id}}"


Should this be under properties?

Notably, I think you should be able to set links, but we might have an issue with the syntax as there's an open ticket: https://squaredup-eng.atlassian.net/browse/SAAS-9111?search_id=186f205d-1b37-4db8-801f-bc66ebaf628f

…ninjaone

github-actions · 2026-04-10T14:10:41Z

🧩 Plugin PR Summary

📦 Modified Plugins

plugins/NinjaOne/v1

📋 Results

Step	Status
Validation	✅ Passed
Deployment	🚀 Deployed

🔍 Validation Details

✅ ninja-one

{
  "valid": true,
  "pluginName": "ninja-one",
  "pluginType": "cloud",
  "summary": {
    "Data Streams": 34,
    "Import Definitions": 1,
    "UI Configuration": true,
    "Has Icon": true,
    "Has Default Content": true,
    "Config Validation": false,
    "Custom Types": true
  }
}

vinbab

@Deenk feedback on the setup screen:

Do we need to ask both the Region and API Region? Would one suffice to derive the API endpoint?
Client Secret: lowercase secret in field title, placeholder and tooltip

vinbab

@Deenk feedback on Objects

My recommendation is to use a Source Type name that reflects how it's called in NinjaOne / API. For instance, in Pingdom, the SourceType is probes / checks not Pingdom Probes. It does not look best but we have a mechanism that lets us define custom friendly name if we wanted to. In short, I'd recommend not artificially adding NinjaOne.... Akin to HaloPSA, we have Agent, not HaloPSA Agent

vinbab

@Deenk feedback on OOB dashboards:

I recommend setting a fixed timeframe for some of the Overview dashboard so they don't try to load too much / everything. First time users might find that slow. For instance, the Activity Log dashboard times out OOB for me. I'd recommend either setting a timeframe (7 days is often a good middle ground) or filtering to a specific Status (Open)
It would be useful on the Device Overview to have at tile towards the top with a drilldown link to the Device perspective, gives a sense of endless exploration out-of-the-box
Same with Orgnization Overview
Check to see if other Overview dashboards have a relevant drilldown to add too
TicketBoards folder -> Ticket Boards

gdorward · 2026-04-14T12:53:42Z

@Deenk Theres around 19 Data streams that don't support any timeframes but 'None' is not available in the dropdown. This is causing a lot of warnings across multiple OOBs as well as they are defaulting to 'None'

I think this goes beyond just the OOB dashboards. I set up an Alerts tile and it warns based on the dashboard timeframe, applies None which isn't an option, so a bit confusing. It seems like no timeframes should be listed if they can't be supported

vinbab

@Deenk data streams list

Devices, Location Devices and Organization Devices: those data streams look similar. If that is from one endpoint with query / URL filters, could they be merged into one data stream with Parameters to filter? Else could they be named to start with Devices (...
Same as above with Locations and Organization Locations
Software (Global) and Volume (Global) don't return anything. I see they have different API endpoints, so probably makes sense to have them separate to Software or Volume like you have done.
Should these data streams be named to be grouped together, e.g. Devices(...: Disks, Volumes, Network Interfaces, Processors, Operating Systems
Could Device Health and Health be merged? Same endpoint, different URL query filters it seems

vinbab

@Deenk Activities data stream constantly times out for me. I'll pause my review here and wait for @AliceG-Sq 's test comments and @gdorward about timeframe to be addressed. Then I'll do some final checks on column data types.

ninjaone lcp new version

b13db03

Deenk assigned clarkd and gdorward Apr 7, 2026

Deenk added the new-plugin Used to PR newly added plugins label Apr 7, 2026

Deenk marked this pull request as ready for review April 7, 2026 08:38

claude bot reviewed Apr 7, 2026

View reviewed changes

Deenk added 7 commits April 7, 2026 10:20

fix duplicate tile placement

50411b7

add tags

28483ce

remove arrayCursor

ce672b0

fix multiple radio buttons in ui

c98ec16

revert ui changes

2bc23b1

Revert "revert ui changes"

f408f42

This reverts commit 2bc23b1.

Revert "fix multiple radio buttons in ui"

adc9b79

This reverts commit c98ec16.

Deenk requested a review from clarkd April 7, 2026 10:14

AliceG-Sq self-requested a review April 8, 2026 09:06

Deenk self-assigned this Apr 8, 2026

Deenk added 7 commits April 8, 2026 13:50

remove broken backup usage tile in oob dash

62361c8

fix backup jobs datastream timeframes

45cc1e6

fix backup jobs

20346da

fix devices path to data

c411c39

fix timeframe conversion for backup jobs datastream

0b0ec05

backup path data fix

dc7f4da

fix paging id in devices script

bed3bb4

fix device import again

ce3900a

fix unix time for backups

c1f9f3f

Deenk added 2 commits April 9, 2026 13:47

make backupjobs liike backupusage

2b2c392

remove backupjobs timeframe

840f588

fix ticket board data

8238d39

gdorward assigned vinbab Apr 9, 2026

fix product statuses

8a2d30c

fix oob dashboard timeframes

9702d9e

clarkd reviewed Apr 10, 2026

View reviewed changes

Merge branch 'main' into ninjaone

0732532

clarkd reviewed Apr 10, 2026

View reviewed changes

Deenk added 2 commits April 10, 2026 15:09

fix external links

73fa8cf

Merge branch 'ninjaone' of https://github.com/squaredup/plugins into …

eca0154

…ninjaone

vinbab reviewed Apr 14, 2026

View reviewed changes

vinbab removed their assignment Apr 14, 2026

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Deenk commented Apr 7, 2026 • edited Loading Uh oh! There was an error while loading. Please reload this page.

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🔌 Plugin overview

🖼️ Plugin screenshots

Plugin configuration

Default dashboards

🧪 Testing

⚠️ Known limitations

📚 Checklist

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gdorward commented Apr 7, 2026

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github-actions bot commented Apr 10, 2026

🧩 Plugin PR Summary

📦 Modified Plugins

📋 Results

🔍 Validation Details

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gdorward commented Apr 14, 2026

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Deenk commented Apr 7, 2026 •

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