feat: add Teams presence and telephony status example#1019
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New example: examples/communications/presence/teams_presence_monitor.py Covers four real-world scenarios: - snapshot: one-shot bulk presence query for a team - find_available_agent: round-robin routing to first available - monitor: poll for state changes with change detection - start_shift / take_agent_offline: set presence with status messages Required permissions: Presence.Read, Presence.Read.All, Presence.ReadWrite See https://learn.microsoft.com/en-us/graph/api/resources/presence Closes #454
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Summary
Adds a real-world Teams presence monitoring example as requested in #454. Covers four non-trivial scenarios that mirror actual call center / helpdesk workflows.
Changes
New file:
examples/communications/presence/teams_presence_monitor.pyFour practical scenarios:
InACall->Available)Includes business logic helper
is_available()that combinesavailability+activityto determine call-routing eligibility.Tests
Existing tests at
tests/communications/test_presence.pyalready cover all API operations used in the example (8 test methods).Related
Closes #454