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api-error-code-500-the-server-had-an-err.mdx

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title API error code 500 - The server had an error while processing your request
description Resolve the W&B Inference 500 internal server error, a transient issue that usually clears with a retry.
keywords
Server Errors

A 500 error with the message "The server had an error while processing your request" indicates an internal server error on the W&B Inference side.

Why this happens

Internal server errors are typically transient issues caused by temporary problems on the server side. These are not caused by your request or configuration.

What you can do

  1. Retry after a brief wait

    • Wait a few seconds and retry your request
    • Use exponential backoff for automated retries

  2. Contact support if it persists

    • If you continue to see 500 errors after multiple retries, contact W&B support with details about your request

{/* AUTO-GENERATED: tab badges /} Server Errors {/ END AUTO-GENERATED: tab badges */}