Task refactor by arun3528 · Pull Request #4553 · webex/webex-js-sdk

arun3528 · 2025-10-29T19:39:34Z

COMPLETES #< INSERT LINK TO ISSUE >

This pull request addresses

< DESCRIBE THE CONTEXT OF THE ISSUE >

by making the following changes

< DESCRIBE YOUR CHANGES >

Change Type

Bug fix (non-breaking change which fixes an issue)
New feature (non-breaking change which adds functionality)
Breaking change (fix or feature that would cause existing functionality to change)
Documentation update
Tooling change
Internal code refactor

The following scenarios were tested

< ENUMERATE TESTS PERFORMED, WHETHER MANUAL OR AUTOMATED >

The GAI Coding Policy And Copyright Annotation Best Practices

I certified that

I have read and followed contributing guidelines
I discussed changes with code owners prior to submitting this pull request
I have not skipped any automated checks
All existing and new tests passed
I have updated the documentation accordingly

Make sure to have followed the contributing guidelines before submitting.

Co-authored-by: robstax <robert.stachofsky@gmail.com> Co-authored-by: rstachof <rstachof@cisco.com> Co-authored-by: Coread <coread@cisco.com> Co-authored-by: László Vadász <maxinteger@gmail.com> Co-authored-by: chrisadubois <chdubois@cisco.com> Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com> Co-authored-by: Kacper Waśniowski <kacp.was@gmail.com> Co-authored-by: Edmond Vujići <67634227+edvujic@users.noreply.github.com> Co-authored-by: Sreekanth Narayanan <131740035+sreenara@users.noreply.github.com> Co-authored-by: Peter Cole <55573154+peter7cole@users.noreply.github.com> Co-authored-by: rsarika <95286093+rsarika@users.noreply.github.com> Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com> Co-authored-by: Bharath Balan <62698609+bhabalan@users.noreply.github.com> Co-authored-by: Marcin <marcin.bazyl@gmail.com> Co-authored-by: Bryce Tham <brycetham@users.noreply.github.com> Co-authored-by: shivani1211 <shivaniyadav1211@gmail.com> Co-authored-by: mickelr <121160648+mickelr@users.noreply.github.com>

Co-authored-by: Priya <pkesari@cisco.com> Co-authored-by: robstax <robert.stachofsky@gmail.com> Co-authored-by: rstachof <rstachof@cisco.com> Co-authored-by: Coread <coread@cisco.com> Co-authored-by: László Vadász <maxinteger@gmail.com> Co-authored-by: chrisadubois <chdubois@cisco.com> Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com> Co-authored-by: Kacper Waśniowski <kacp.was@gmail.com> Co-authored-by: Edmond Vujići <67634227+edvujic@users.noreply.github.com> Co-authored-by: Sreekanth Narayanan <131740035+sreenara@users.noreply.github.com> Co-authored-by: Peter Cole <55573154+peter7cole@users.noreply.github.com> Co-authored-by: rsarika <95286093+rsarika@users.noreply.github.com> Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com> Co-authored-by: Bharath Balan <62698609+bhabalan@users.noreply.github.com> Co-authored-by: Marcin <marcin.bazyl@gmail.com> Co-authored-by: Bryce Tham <brycetham@users.noreply.github.com> Co-authored-by: shivani1211 <shivaniyadav1211@gmail.com> Co-authored-by: mickelr <121160648+mickelr@users.noreply.github.com>

Co-authored-by: robstax <robert.stachofsky@gmail.com> Co-authored-by: rstachof <rstachof@cisco.com> Co-authored-by: Coread <coread@cisco.com> Co-authored-by: László Vadász <maxinteger@gmail.com> Co-authored-by: chrisadubois <chdubois@cisco.com> Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com> Co-authored-by: Kacper Waśniowski <kacp.was@gmail.com> Co-authored-by: Edmond Vujići <67634227+edvujic@users.noreply.github.com> Co-authored-by: Sreekanth Narayanan <131740035+sreenara@users.noreply.github.com> Co-authored-by: Peter Cole <55573154+peter7cole@users.noreply.github.com> Co-authored-by: rsarika <95286093+rsarika@users.noreply.github.com> Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com> Co-authored-by: Bharath Balan <62698609+bhabalan@users.noreply.github.com> Co-authored-by: Marcin <marcin.bazyl@gmail.com> Co-authored-by: Bryce Tham <brycetham@users.noreply.github.com> Co-authored-by: shivani1211 <shivaniyadav1211@gmail.com> Co-authored-by: mickelr <121160648+mickelr@users.noreply.github.com> Co-authored-by: Jordan Rowan <86778628+jor-row@users.noreply.github.com> Co-authored-by: Anna Tsukanova <38460776+antsukanova@users.noreply.github.com> Co-authored-by: John Soter <john.soter@outlook.com> Co-authored-by: jsoter <jsoter@cisco.com> Co-authored-by: Arun Ganeshan <arungane@cisco.com> Co-authored-by: Rajesh Kumar <131742425+rarajes2@users.noreply.github.com> Co-authored-by: Shreyas Sharma <72344404+Shreyas281299@users.noreply.github.com> Co-authored-by: Stan Wang <stanjiawang@gmail.com> Co-authored-by: Stan Wang <stawang2@cisco.com> Co-authored-by: honghli <honghli@cisco.com> Co-authored-by: JudyZhu <120536178+JudyZhuHz@users.noreply.github.com> Co-authored-by: jiwang7 <133743423+jiwang7@users.noreply.github.com>

# Conflicts: # docs/samples/contact-center/app.js # docs/samples/contact-center/index.html # package.json # packages/@webex/contact-center/README.md # packages/@webex/contact-center/babel.config.js # packages/@webex/contact-center/package.json # packages/@webex/contact-center/src/cc.ts # packages/@webex/contact-center/src/constants.ts # packages/@webex/contact-center/src/index.ts # packages/@webex/contact-center/src/logger-proxy.ts # packages/@webex/contact-center/src/metrics/behavioral-events.ts # packages/@webex/contact-center/src/metrics/constants.ts # packages/@webex/contact-center/src/services/config/constants.ts # packages/@webex/contact-center/src/services/config/index.ts # packages/@webex/contact-center/src/services/config/types.ts # packages/@webex/contact-center/src/services/core/GlobalTypes.ts # packages/@webex/contact-center/src/services/core/Utils.ts # packages/@webex/contact-center/src/services/core/aqm-reqs.ts # packages/@webex/contact-center/src/services/core/websocket/WebSocketManager.ts # packages/@webex/contact-center/src/services/task/TaskManager.ts # packages/@webex/contact-center/src/services/task/constants.ts # packages/@webex/contact-center/src/services/task/index.ts # packages/@webex/contact-center/src/services/task/types.ts # packages/@webex/contact-center/src/types.ts # packages/@webex/contact-center/test/unit/spec/cc.ts # packages/@webex/contact-center/test/unit/spec/services/config/index.ts # packages/@webex/contact-center/test/unit/spec/services/core/Utils.ts # packages/@webex/contact-center/test/unit/spec/services/task/TaskManager.ts # packages/@webex/contact-center/test/unit/spec/services/task/index.ts # packages/@webex/contact-center/typedoc.md # packages/@webex/internal-plugin-metrics/package.json # packages/@webex/internal-plugin-metrics/src/call-diagnostic/call-diagnostic-metrics.ts # packages/@webex/internal-plugin-metrics/src/new-metrics.ts # packages/@webex/internal-plugin-metrics/test/unit/spec/call-diagnostic/call-diagnostic-metrics.ts # packages/@webex/internal-plugin-metrics/test/unit/spec/new-metrics.ts # packages/@webex/internal-plugin-voicea/src/constants.ts # packages/@webex/internal-plugin-voicea/src/voicea.ts # packages/@webex/internal-plugin-voicea/test/unit/spec/voicea.js # packages/@webex/media-helpers/package.json # packages/@webex/plugin-meetings/package.json # packages/@webex/plugin-meetings/src/config.ts # packages/@webex/plugin-meetings/src/constants.ts # packages/@webex/plugin-meetings/src/locus-info/index.ts # packages/@webex/plugin-meetings/src/media/index.ts # packages/@webex/plugin-meetings/src/media/properties.ts # packages/@webex/plugin-meetings/src/meeting/in-meeting-actions.ts # packages/@webex/plugin-meetings/src/meeting/index.ts # packages/@webex/plugin-meetings/src/meetings/index.ts # packages/@webex/plugin-meetings/src/member/index.ts # packages/@webex/plugin-meetings/src/member/util.ts # packages/@webex/plugin-meetings/src/members/index.ts # packages/@webex/plugin-meetings/src/members/request.ts # packages/@webex/plugin-meetings/src/members/util.ts # packages/@webex/plugin-meetings/src/reachability/index.ts # packages/@webex/plugin-meetings/test/unit/spec/locus-info/index.js # packages/@webex/plugin-meetings/test/unit/spec/media/index.ts # packages/@webex/plugin-meetings/test/unit/spec/meeting/brbState.ts # packages/@webex/plugin-meetings/test/unit/spec/meeting/in-meeting-actions.ts # packages/@webex/plugin-meetings/test/unit/spec/meeting/index.js # packages/@webex/plugin-meetings/test/unit/spec/meetings/index.js # packages/@webex/plugin-meetings/test/unit/spec/members/index.js # packages/@webex/plugin-meetings/test/unit/spec/members/request.js # packages/@webex/plugin-meetings/test/unit/spec/members/utils.js # packages/@webex/plugin-meetings/test/unit/spec/reachability/index.ts # packages/calling/package.json # yarn.lock

Co-authored-by: xiaoyang <13363075304@163.com> Co-authored-by: rsarika <95286093+rsarika@users.noreply.github.com> Co-authored-by: Rajesh Kumar <131742425+rarajes2@users.noreply.github.com> Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Marcin <marcin.bazyl@gmail.com> Co-authored-by: Lisa Smith <82507773+lismith2-cisco@users.noreply.github.com> Co-authored-by: Shreyas Sharma <72344404+Shreyas281299@users.noreply.github.com> Co-authored-by: Ravi Chandra Sekhar Sarika <rsarika@cisco.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com> Co-authored-by: WeijuanShao <weijusha@cisco.com> Co-authored-by: sokn-sys <58249052+sokn-sys@users.noreply.github.com> Co-authored-by: CormacGCisco <cogeragh@cisco.com> Co-authored-by: Coread <coread@cisco.com> Co-authored-by: junhao3268 <142187938+junhao3268@users.noreply.github.com> Co-authored-by: mickelr <121160648+mickelr@users.noreply.github.com> Co-authored-by: vskygk <49182080+vskygk@users.noreply.github.com> Co-authored-by: vicwan <vicwan@cisco.com> Co-authored-by: JudyZhu <120536178+JudyZhuHz@users.noreply.github.com> Co-authored-by: chrisadubois <chdubois@cisco.com> Co-authored-by: venky-mediboina <91044509+venky-mediboina@users.noreply.github.com> Co-authored-by: Bharath Balan <62698609+bhabalan@users.noreply.github.com> Co-authored-by: Hem Dutt <hdutt@cisco.com> Co-authored-by: Hem Dutt <hemdutt.developer@gmail.com>

aws-amplify-us-east-2 · 2025-12-11T14:31:58Z

This pull request is automatically being deployed by Amplify Hosting (learn more).

Access this pull request here: https://pr-4553.d3m3l2kee0btzx.amplifyapp.com

Co-authored-by: arungane <arungane@cisco.com>

#4721) Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

#4731) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

…4729) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com> Co-authored-by: Priya <pkesari@cisco.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com>

Add automated SDD documentation drift detection tooling: - /spec-drift: full scan command for validating all ai-docs against source code - /spec-drift-changed: incremental scan for changed files only - Pre-commit hook to block commits when ai-docs drift is unverified Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

Co-authored-by: Shreyas Sharma <shreyassharma9912@gmail.com> Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com> Co-authored-by: ciscoRankush <119413473+ciscoRankush@users.noreply.github.com> Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Shreyas Sharma <72344404+Shreyas281299@users.noreply.github.com>

…4722) Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Shreyas Sharma <72344404+Shreyas281299@users.noreply.github.com>

…it hook (#4761) Co-authored-by: ciscoRankush <ciscoRankush@users.noreply.github.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com>

…4763) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

#4802)

Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com>

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

#4810) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

… customer disconnect and consult failures with guard protection (#4841)

…lure in Multi-Login (#4850)

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

…4805) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Akula Uday <akulakum@cisco.com>

…or (#4886)

adhmenon and others added 9 commits May 21, 2025 19:53

feat(plugin-cc): refactored-voice-class (#4335)

4fdf2a3

feat(plugin-cc): added-werbtc-task-refactor (#4359)

934f30a

feat(plugin-cc): digital-task-refactor (#4373)

940f8e2

fix(contact center): change the folder name to contact center

7437bab

arun3528 and others added 20 commits December 24, 2025 10:17

Task with state machine (#4562)

6b03a0e

feat(contact-center): added-mpc (#4639)

402097c

Co-authored-by: arungane <arungane@cisco.com>

feat(contact-center): added-switch-call (#4701)

8457f6c

fix(contact-center): allow profile update for all fields (#4716)

b0b61aa

docs(contact-center): add root AGENTS.md and ai-docs framework for SDD (

29e65a8

#4721) Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add ai-docs SDD pattern documentation (#4723)

83d401d

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add SDD templates for new service creation (#4734)

41bfe80

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add SDD templates for new method creation (#4735)

dc24066

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add config service AI documentation-Agents (#4730)

d95c52c

Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add core service AI documentation-AGENTS.md (#4728

6db9890

) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add config service AI documentation-Architecture (

8c738e3

#4731) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): add state machine AI documentation (#4738)

4b90816

docs(contact-center): add core service AI documentation-Architecture (#…

e136f56

…4729) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com> Co-authored-by: Priya <pkesari@cisco.com> Co-authored-by: Kesari3008 <65543166+Kesari3008@users.noreply.github.com>

docs(contact-center): add task folder AI documentation (#4714)

8b9ad71

doc(contact-center): add ai-docs SDD templates for code generation (#…

a3e836b

…4722) Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Shreyas Sharma <72344404+Shreyas281299@users.noreply.github.com>

docs(service): add root service docs (#4747)

ef2162d

chore(contact-center): add spec-drift detection commands and pre-comm…

2b90429

…it hook (#4761) Co-authored-by: ciscoRankush <ciscoRankush@users.noreply.github.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com>

docs(metrics): Add ARCHITECTURE.md for Metrics module (SPARK-782335) (#…

481f68a

…4763) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

Shreyas281299 and others added 17 commits March 25, 2026 13:45

docs(metrics): Add AGENTS.md for Metrics module (SPARK-782334) (#4762)

80f776a

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

feat(task-refactor): export TaskUIControls, getDefaultUIControls; add… (

d5dc4bc

#4802)

feat(contact-center): real time transcript (#4771)

2683141

Co-authored-by: Kesava Krishnan Madavan <mkesavan13@gmail.com>

fix(tooling): fix claude settings.json (#4817)

f9b8187

CC playwright PR1 infrastructure (#4807)

b1af60c

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

feat(cc): playwright tests for station login and user state management (

03e00c7

#4810) Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

Realtime ws connection (#4813)

3b0e664

fix(task-refactor): handle incoming task cleanup in OFFERED state for…

3f6991c

… customer disconnect and consult failures with guard protection (#4841)

fix(task-refactor): Missing Recording Button and Hold/Resume Sync Fai…

2331ee3

…lure in Multi-Login (#4850)

feat(cc): playwright tests for Basic Call Task Controls (#4839)

e172ced

Co-authored-by: Claude Sonnet 4.5 <noreply@anthropic.com>

docs(contact-center): enhance core AGENTS.md with Utils.ts coverage (#…

58fc1fc

…4805) Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

docs(contact-center): fix unresolved SDD review comments (#4789)

97d4afc

Co-authored-by: Rankush Kumar <rankkuma+cisco@cisco.com> Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>

fix(contact-center): consult flow fixes (#4861)

ac98bc3

Co-authored-by: akulakum <74420487+akulakum@users.noreply.github.com> Co-authored-by: Akula Uday <akulakum@cisco.com>

fix(contact-center): consult flow state-machine fixes for task-refact…

37d619a

…or (#4886)

feat(deploy): add task-refactor in deploy yml

fe71103

feat(publish): publish all packages (#4935)

9ad12b0

fix(task-refactor): epdn flow fixes (#4950)

fc6d781

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Task refactor#4553

Task refactor#4553
arun3528 wants to merge 46 commits intonextfrom
task-refactor

arun3528 commented Oct 29, 2025

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aws-amplify-us-east-2 Bot commented Dec 11, 2025

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arun3528 commented Oct 29, 2025

COMPLETES #< INSERT LINK TO ISSUE >

This pull request addresses

by making the following changes

Change Type

The following scenarios were tested

The GAI Coding Policy And Copyright Annotation Best Practices

I certified that

Uh oh!

aws-amplify-us-east-2 Bot commented Dec 11, 2025

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