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fix(call-control): address-bug-fixes#474

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adhmenon merged 4 commits into
webex:ccwidgetsfrom
akulakum:CALL_CONTROL_BUGS
Jun 23, 2025
Merged

fix(call-control): address-bug-fixes#474
adhmenon merged 4 commits into
webex:ccwidgetsfrom
akulakum:CALL_CONTROL_BUGS

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@akulakum

@akulakum akulakum commented Jun 18, 2025 •
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COMPLETES #https://jira-eng-sjc12.cisco.com/jira/browse/CAI-6420

Vidcast link: https://app.vidcast.io/share/18e7b439-5bf8-4aaa-9e20-f1454601f9b3

This pull request addresses

Implemented the Empty Popover Error Screen with proper illustrations, as per Momentum Design guidelines.

Made the transfer and consult popover menus responsive to avoid text overflow or layout breaks on smaller screens.

Fixed excessive spacing between the popover header and top edge for better visual alignment.

Resolved issue where wrap-up controls were missing after a call ended in Chrome Extension (Extension mode).

Corrected the agent name display in the Consulting Call Control section for the receiving agent.

Updated the Wrap-up UI to align with the Figma design specifications.

Ensured End Call and End Consult buttons are visibly enabled/disabled correctly, especially for BROWSER calls on hold.

< DESCRIBE THE CONTEXT OF THE ISSUE >

by making the following changes

< DESCRIBE YOUR CHANGES >

Change Type

  • Bug fix (non-breaking change which fixes an issue)
  • New feature (non-breaking change which adds functionality)
  • Breaking change (fix or feature that would cause existing functionality to change)
  • Documentation update
  • Tooling change
  • Internal code refactor

The following scenarios were tested

  • The testing is done with the amplify link
    < ENUMERATE TESTS PERFORMED, WHETHER MANUAL OR AUTOMATED >

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  • GAI was not used (or, no additional notation is required)
  • Code was generated entirely by GAI
  • GAI was used to create a draft that was subsequently customized or modified
  • Coder created a draft manually that was non-substantively modified by GAI (e.g., refactoring was performed by GAI on manually written code)
  • Tool used for AI assistance (GitHub Copilot / Other - specify)
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    • Other - Please Specify
  • This PR is related to
    • Feature
    • Defect fix
    • Tech Debt
    • Automation

Checklist before merging

  • I have not skipped any automated checks
  • All existing and new tests passed
  • I have updated the testing document

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@adhmenon adhmenon added validated Indicates that the PR is ready for actions run_e2e Add this label to run E2E test for meeting and CC widgets labels Jun 18, 2025
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This pull request is automatically being deployed by Amplify Hosting (learn more).

Access this pull request here: https://pr-474.d1b38q61t1z947.amplifyapp.com

@rsarika

rsarika commented Jun 18, 2025

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please select appropriate sections change Type, The GAI Coding Policy And Copyright Annotation Best Practices

adhmenon
adhmenon reviewed Jun 20, 2025
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Comment thread ...nter/cc-components/src/components/task/CallControl/CallControlCustom/consult-empty-state.tsx Outdated
Comment thread packages/contact-center/cc-components/src/components/task/CallControl/call-control.tsx Outdated
Comment thread packages/contact-center/cc-components/src/components/task/CallControl/call-control.tsx
Comment thread packages/contact-center/cc-components/src/components/task/task.types.ts Outdated
Comment thread packages/contact-center/task/src/Utils/task-util.ts Outdated
adhmenon
adhmenon approved these changes Jun 20, 2025
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Changes LGTM.
We can do refactor with the ui test ticket also.
Let's verify with a vidcast once more (since we merged) .

rsarika
rsarika reviewed Jun 20, 2025
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Comment thread packages/contact-center/task/src/Utils/task-util.ts
(isExtension && (isChat || isEmail)),
decline: isBrowser && webRtcEnabled && isCall,
end: (isEndCallEnabled && isCall) || !isCall,
end: isBrowser || (isEndCallEnabled && isCall) || !isCall,

@rsarika rsarika Jun 20, 2025

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check if we can still move out this as its not call control

@adhmenon
adhmenon merged commit 14f961c into webex:ccwidgets Jun 23, 2025
8 of 9 checks passed
github-actions Bot pushed a commit that referenced this pull request Jun 23, 2025
@semantic-release-bot
chore(release): 1.28.0-ccwidgets.76 [skip ci]
2f3f81f 
# [1.28.0-ccwidgets.76](v1.28.0-ccwidgets.75...v1.28.0-ccwidgets.76) (2025-06-23)

### Bug Fixes

* **call-control:** address-bug-fixes ([#474](#474)) ([14f961c](14f961c))
@sreenara

sreenara commented Jun 23, 2025

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🎉 This PR is included in version 1.28.0-ccwidgets.76 🎉

The release is available on GitHub release

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@rsarika rsarika rsarika approved these changes
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@akulakum @rsarika @sreenara @adhmenon