fix(cc-widgets): multi-stage consult flows by mkesavan13 · Pull Request #507 · webex/widgets

mkesavan13 · 2025-07-25T05:52:28Z

COMPLETES CAI-6526

This pull request addresses

Multistage consult test cases

by making the following changes

Originally wrote by @riteshfyi

Added 8 testcase for

From Agent1 To Agent2	From Agent2 To Agent1
Transfer via Agent	Transfer via Agent
Consult via Agent	Consult via Agent
Transfer via Agent	Consult via Agent
Consult via Agent	Transfer via Agent
Transfer via Queue	NA
Consult via Queue	NA

Change Type

Bug fix (non-breaking change which fixes an issue)
New feature (non-breaking change which adds functionality)
Breaking change (fix or feature that would cause existing functionality to change)
Documentation update
Tooling change
Internal code refactor

The following scenarios were tested

The testing is done with the amplify link
< ENUMERATE TESTS PERFORMED, WHETHER MANUAL OR AUTOMATED >

The GAI Coding Policy And Copyright Annotation Best Practices

Checklist before merging

I have not skipped any automated checks
All existing and new tests passed
I have updated the testing document

coderabbitai · 2025-07-25T05:52:34Z

Important

Review skipped

Auto reviews are disabled on base/target branches other than the default branch.

Please check the settings in the CodeRabbit UI or the .coderabbit.yaml file in this repository. To trigger a single review, invoke the @coderabbitai review command.

You can disable this status message by setting the reviews.review_status to false in the CodeRabbit configuration file.

✨ Finishing Touches

🧪 Generate unit tests

Create PR with unit tests
Post copyable unit tests in a comment

Thanks for using CodeRabbit! It's free for OSS, and your support helps us grow. If you like it, consider giving us a shout-out.

❤️ Share

🪧 Tips

Chat

There are 3 ways to chat with CodeRabbit:

Review comments: Directly reply to a review comment made by CodeRabbit. Example:
- I pushed a fix in commit <commit_id>, please review it.
- Explain this complex logic.
- Open a follow-up GitHub issue for this discussion.
Files and specific lines of code (under the "Files changed" tab): Tag @coderabbitai in a new review comment at the desired location with your query. Examples:
- @coderabbitai explain this code block.
PR comments: Tag @coderabbitai in a new PR comment to ask questions about the PR branch. For the best results, please provide a very specific query, as very limited context is provided in this mode. Examples:
- @coderabbitai gather interesting stats about this repository and render them as a table. Additionally, render a pie chart showing the language distribution in the codebase.
- @coderabbitai read src/utils.ts and explain its main purpose.
- @coderabbitai read the files in the src/scheduler package and generate a class diagram using mermaid and a README in the markdown format.

Support

Need help? Create a ticket on our support page for assistance with any issues or questions.

CodeRabbit Commands (Invoked using PR comments)

@coderabbitai pause to pause the reviews on a PR.
@coderabbitai resume to resume the paused reviews.
@coderabbitai review to trigger an incremental review. This is useful when automatic reviews are disabled for the repository.
@coderabbitai full review to do a full review from scratch and review all the files again.
@coderabbitai summary to regenerate the summary of the PR.
@coderabbitai generate docstrings to generate docstrings for this PR.
@coderabbitai generate sequence diagram to generate a sequence diagram of the changes in this PR.
@coderabbitai generate unit tests to generate unit tests for this PR.
@coderabbitai resolve resolve all the CodeRabbit review comments.
@coderabbitai configuration to show the current CodeRabbit configuration for the repository.
@coderabbitai help to get help.

Other keywords and placeholders

Add @coderabbitai ignore anywhere in the PR description to prevent this PR from being reviewed.
Add @coderabbitai summary to generate the high-level summary at a specific location in the PR description.
Add @coderabbitai anywhere in the PR title to generate the title automatically.

Documentation and Community

Visit our Documentation for detailed information on how to use CodeRabbit.
Join our Discord Community to get help, request features, and share feedback.
Follow us on X/Twitter for updates and announcements.

riteshfyi · 2025-07-25T05:56:50Z

NOTE :
Transfer via Queue Transfer via Queue
Transfer via Queue Consult via Queue
Consult via Queue Consult via Queue
Consult via Queue Transfer via Queue

These test cases were replaced with a single multi-stage test.

aws-amplify-us-east-2 · 2025-07-25T05:57:23Z

This pull request is automatically being deployed by Amplify Hosting (learn more).

Access this pull request here: https://pr-507.d1b38q61t1z947.amplifyapp.com

mkesavan13 · 2025-07-25T06:01:26Z

NOTE : Transfer via Queue Transfer via Queue Transfer via Queue Consult via Queue Consult via Queue Consult via Queue Consult via Queue Transfer via Queue

These test cases were replaced with a single multi-stage test.

Oh yes. Missed that.

But do you mean a single-stage test?

riteshfyi · 2025-07-25T06:15:17Z

I meant a single Multi-Stage Test.

Suppose we have two agents A1 & A2.
When we transfer/consult Via Queue from A1 to A2, it works fine.
After that, when we try to consult/transfer via Queue from A2 & A1 (back to A1 again). The A1 doesn't get the task.
We have discussed regarding this on 17/07/25.
So that's why the above mentioned were removed.
I have added the below mentioned test in place of those.

Consult via Agent from A1 to A2 -> Transfer to A2, Consult back via Agent from A2 to A1-> transfer to A1 -> Consult via Agent from A1 to A2 -> cancel the consult.

mkesavan13 · 2025-07-25T06:20:42Z

I meant a single Multi-Stage Test.

Suppose we have two agents A1 & A2. When we transfer/consult Via Queue from A1 to A2, it works fine. After that, when we try to consult/transfer from A2 & A1 (back to A1 again). The A1 doesn't get the task. We have discussed regarding this on the 17/07/25. So that's why the above mentioned were removed. I have added the below mentioned test in place of those.

Consult via Agent from A1 to A2 -> Transfer to A2, Consult back via Agent from A2 to A1-> transfer to A1 -> Consult via Agent from A1 to A2 -> cancel the consult.

Thanks, @riteshfyi

riteshfyi · 2025-07-26T05:30:31Z

+import { pageSetup, waitForState } from "./Utils/helperUtils";
+import { endTask } from "./Utils/taskControlUtils";
+
+test.use({ headless: false });


please remove this line, it was being used only for convenience.

line 18th only.

# [1.28.0-ccwidgets.102](v1.28.0-ccwidgets.101...v1.28.0-ccwidgets.102) (2025-08-06) ### Bug Fixes * **cc-widgets:** multi-stage consult flows ([#507](#507)) ([5bb48ac](5bb48ac))

sreenara · 2025-08-06T01:52:24Z

🎉 This PR is included in version 1.28.0-ccwidgets.102 🎉

The release is available on GitHub release

Your semantic-release bot 📦🚀

fix(cc-widgets): multi-stage consult flows

7d8afe7

mkesavan13 added validated Indicates that the PR is ready for actions run_e2e Add this label to run E2E test for meeting and CC widgets labels Jul 25, 2025

riteshfyi reviewed Jul 26, 2025

View reviewed changes

mkesavan13 and others added 5 commits July 29, 2025 08:06

fix: run tests in headless mode

4b86eea

Merge branch 'ccwidgets' into combination_advanced_task

7496682

Merge branch 'ccwidgets' into combination_advanced_task

99cd65e

fix(advance-combination-task-e2e-uts): fix-e2e-uts

63e1f45

Merge branch 'ccwidgets' into combination_advanced_task

7b8c70a

rsarika mentioned this pull request Aug 5, 2025

fix(cc-widgets): Incoming Transfer showing Call control fix #510

Merged

22 tasks

rsarika approved these changes Aug 6, 2025

View reviewed changes

rsarika merged commit 5bb48ac into webex:ccwidgets Aug 6, 2025
7 of 9 checks passed

sreenara added the released on @ccwidgets label Aug 6, 2025

mkesavan13 deleted the combination_advanced_task branch February 17, 2026 11:21

Uh oh!

Conversation

mkesavan13 commented Jul 25, 2025 • edited Loading Uh oh! There was an error while loading. Please reload this page.

Uh oh!

COMPLETES CAI-6526

This pull request addresses

by making the following changes

Change Type

The following scenarios were tested

The GAI Coding Policy And Copyright Annotation Best Practices

Checklist before merging

Uh oh!

coderabbitai Bot commented Jul 25, 2025 • edited Loading Uh oh! There was an error while loading. Please reload this page.

Uh oh!

Review skipped

Chat

Support

CodeRabbit Commands (Invoked using PR comments)

Other keywords and placeholders

Documentation and Community

Uh oh!

riteshfyi commented Jul 25, 2025

Uh oh!

aws-amplify-us-east-2 Bot commented Jul 25, 2025

Uh oh!

mkesavan13 commented Jul 25, 2025

Uh oh!

riteshfyi commented Jul 25, 2025 • edited Loading Uh oh! There was an error while loading. Please reload this page.

Uh oh!

Uh oh!

mkesavan13 commented Jul 25, 2025

Uh oh!

riteshfyi Jul 26, 2025

Choose a reason for hiding this comment

Uh oh!

riteshfyi Jul 26, 2025

Choose a reason for hiding this comment

Uh oh!

Uh oh!

sreenara commented Aug 6, 2025

Uh oh!

Reviewers

Assignees

Labels

Projects

Milestone

Development

Uh oh!

5 participants

mkesavan13 commented Jul 25, 2025 •

edited

Loading

coderabbitai Bot commented Jul 25, 2025 •

edited

Loading

riteshfyi commented Jul 25, 2025 •

edited

Loading